Location: Ellis County / Dallas–Fort Worth, TX (On-Site) Facility: Phoenix Residential Position Type: Full-Time/Non-Exempt Hours: 40 hours per week
About the Role
We’re looking for a Direct Care Supervisor with backgrounds in juvenile detention, behavioral health, or residential treatment. This is a hands-on role working with youth (ages 6–17) with mental health behaviors/diagnosis or Intellectual Disabilities/Autism. You’ll ensure safety, provide structure, and support their treatment journey.
Full-Time Supervisor Pay - $23 - 25 per hour, DOE
Supervisor must be available for a flexible schedule, including evenings, weekends, holidays, and on-call rotations, to meet program and staffing needs
What You’ll Do
Supervise, train, coach, and evaluate direct care staff
Coordinate staff schedules, assign duties, and manage shift coverage
Provide support during crises and ensure staff adhere to behavior management protocols
Oversee daily routines, therapeutic activities, school involvement, and life-skills programming
Maintain compliance with juvenile justice standards, mental health regulations, and organizational policies
Conduct room checks, facility walkthroughs, and contraband prevention measures
Lead crisis response and oversee use of approved verbal and physical de-escalation strategies
What We’re Looking For
Bachelor’s degree in psychology, social work, criminal justice, or related field (some agencies accept experience in lieu of degree). 23+ years old (per state licensing requirements)
Minimum 3 years of supervisory experience in juvenile justice, residential treatment, or mental health direct care
Training/certification in crisis intervention required
Strong communication, problem-solving, and conflict-resolution skills
Valid driver’s license
Must pass FBI fingerprinting & drug test
Supervisor must be available for flexible scheduling, including evenings, weekends, holidays, and on-call rotations, to meet program and staffing needs
Why Phoenix Residential?
Competitive pay
Training provided, Professional Development (trauma-informed care, TBRI)
Clear path for advancement
Join a mission-driven team making a real impact
Numbers & Facts
Location
Dallas, TX
Job Type
Full-time
Salary
$23–$25 Per Hour
Skills
Autismunmatched
Behavioral Healthunmatched
Coachingunmatched
Communication Skillsunmatched
Computer Programmingunmatched
Conflict Resolutionunmatched
Criminal Justiceunmatched
Driver's Licenseunmatched
Federal Bureau of Investigation (FBI)unmatched
Licensingunmatched
Maintain Complianceunmatched
People Managementunmatched
Performance Reviewsunmatched
Problem Solving Skillsunmatched
Psychiatry and Mental Healthunmatched
Psychologyunmatched
Regulationsunmatched
Social Workunmatched
Training/Teachingunmatched
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