Benefits:- Bonus based on performance
- Competitive salary
- Employee discounts
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Training & development
Location: Ellis County / Dallas–Fort Worth, TX (On-Site)
Facility: Phoenix Residential
Position Type: Full-Time/Non-Exempt
Hours: 40 hours per week
About the Role
We’re looking for a
Direct Care Supervisor with backgrounds in
juvenile detention, behavioral health, or residential treatment. This is a hands-on role working with youth (ages 6–17) with mental health behaviors/diagnosis or Intellectual Disabilities/Autism. You’ll ensure safety, provide structure, and support their treatment journey.
Full-Time Supervisor Pay - $23 - 25 per hour, DOE
Supervisor must be available for a flexible schedule, including evenings, weekends, holidays, and on-call rotations, to meet program and staffing needsWhat You’ll Do
- Supervise, train, coach, and evaluate direct care staff
- Coordinate staff schedules, assign duties, and manage shift coverage
- Provide support during crises and ensure staff adhere to behavior management protocols
- Oversee daily routines, therapeutic activities, school involvement, and life-skills programming
- Maintain compliance with juvenile justice standards, mental health regulations, and organizational policies
- Conduct room checks, facility walkthroughs, and contraband prevention measures
- Lead crisis response and oversee use of approved verbal and physical de-escalation strategies
What We’re Looking For
- Bachelor’s degree in psychology, social work, criminal justice, or related field (some agencies accept experience in lieu of degree). 23+ years old (per state licensing requirements)
- Minimum 3 years of supervisory experience in juvenile justice, residential treatment, or mental health direct care
- Training/certification in crisis intervention required
- Strong communication, problem-solving, and conflict-resolution skills
- Must pass FBI fingerprinting & drug test
- Supervisor must be available for flexible scheduling, including evenings, weekends, holidays, and on-call rotations, to meet program and staffing needs
Why Phoenix Residential?
- Competitive pay
- Training provided, Professional Development (trauma-informed care, TBRI)
- Clear path for advancement
- Join a mission-driven team making a real impact