Direct Field Support (DFS) Specialist – Residential Electrical Sales
Join a Company That Leads with Trust, Not Pressure
Five Or Free Electrical, Heating & Air Solutions is looking for an experienced residential electrical professional who understands electrical systems, enjoys working with homeowners, and can confidently guide customers through repair, restoration, and upgrade decisions.
This is not a cold-calling or lead-generation position.
Our Promise Keepers perform a comprehensive electrical assessment of the home. As a Direct Field Support (DFS) Specialist, your responsibility is to review the findings, educate homeowners on the condition of their electrical system, explain available solutions, present financing options, and help customers confidently move forward with the solution that best fits their home's needs.
We're looking for someone who understands residential electrical systems first—and sales second.
Responsibilities
- Meet with homeowners through the Bay Area and possibly Sacramento following a completed electrical assessment.
- Review the condition of the home's electrical system using verified findings.
- Explain electrical deficiencies, safety concerns, and recommended solutions in a way homeowners understand.
- Present repair, restoration, panel upgrade, rewire, EV charging, generator, surge protection, and other electrical solutions.
- Educate homeowners on electrical safety, reliability, code modernization, and protecting their investment.
- Present financing options and payment solutions.
- Prepare and review estimates, contracts, and financing documents.
- Work closely with our Promise Keepers to ensure every recommendation is technically accurate.
- Deliver an exceptional customer experience built on honesty, professionalism, and trust.
- Follow all company systems, processes, and procedures.
Qualifications
Required
- 3+ years of residential electrical experience (service preferred).
- Strong understanding of residential electrical systems, including:
- Main service upgrades
- Panel replacements
- Subpanels
- Branch circuits
- Troubleshooting
- Rewiring
- Grounding & bonding
- AFCI/GFCI protection
- Surge protection
- Ability to identify electrical deficiencies and explain solutions clearly.
- Excellent communication and presentation skills.
- Professional appearance and demeanor.
- Valid Driver's License with a clean driving record.
Preferred
- Residential electrical sales experience.
- Experience presenting estimates to homeowners.
- ServiceTitan experience.
- Financing presentation experience.
- Generator, EV charger, or solar knowledge.
- Leadership or mentoring experience.
What We're Looking For
The ideal candidate:
- Has a strong residential electrical background.
- Enjoys educating homeowners.
- Builds trust quickly.
- Can confidently explain technical concepts in simple language.
- Is motivated to help customers make informed decisions.
- Is coachable and committed to continuous improvement.
- Thrives in a high-performance, high-accountability culture.
Compensation & Benefits
- Competitive base salary plus uncapped commission.
- Company vehicle.
- Paid training and ongoing professional development.
- Career advancement opportunities.
- Health benefits.
- Paid holidays and PTO.
- Performance bonuses.
- Supportive, team-oriented culture.
Why Five Or Free?
At Five Or Free, we don't believe in selling products—we help homeowners understand their electrical systems and make informed decisions that improve the safety, reliability, and longevity of their home.
Every recommendation is backed by verified findings, and every customer interaction is guided by our Five Promises:
- Satisfaction Guaranteed
- Clean & Tidy
- On Time
- Respond Within One Business Day
- Exact Pricing
If you're an experienced residential electrician who enjoys working with people and wants to take your career beyond the tools while still using your technical expertise every day, we'd love to talk with you.