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Direct Hire - Operations Support Technician

Lancesoft

  • Florence, KY
  • 30+ days ago
  • $60,000
  • Instant Apply
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Skills

  • Acceptance Testingunmatched
  • Analysis Skillsunmatched
  • CDL Driver's Licenseunmatched
  • Centrifugeunmatched
  • Communication Skillsunmatched
  • Communication Systemsunmatched
  • Continuous Improvementunmatched
  • Customer Service Managementunmatched
  • Customer Support/Serviceunmatched
  • Driver's Licenseunmatched
  • Electricityunmatched
  • Equipment Maintenance/Repairunmatched
  • Field Salesunmatched
  • Field Trialsunmatched
  • ISO 9000unmatched
  • Identify Issuesunmatched
  • Interpersonal Skillsunmatched
  • Mechanical Assemblyunmatched
  • Microsoft Officeunmatched
  • Operational Supportunmatched
  • Organizational Skillsunmatched
  • Presentation/Verbal Skillsunmatched
  • Preventative Maintenanceunmatched
  • Safety/Work Safetyunmatched
  • Salesunmatched
  • Sales Managementunmatched
  • Sales Supportunmatched
  • Schedule Developmentunmatched
  • Service Deliveryunmatched
  • System Start-Upunmatched
  • Technical Supportunmatched
  • Test Equipmentunmatched
  • Testingunmatched
  • Time Managementunmatched
  • Truck Driverunmatched
  • Weldingunmatched
  • Willing to Travelunmatched
  • Writing Skillsunmatched

Description

Job Title: Operations Support Technician
Location: Florence, KY. 41042
Duration: Direct Hire
Pay Range: $60K to $70K per year

Job Description:
The Operations Support Technician is responsible for delivering safe, efficient, and reliable PSD to customers. The Operations Support Technician identifies opportunities to improve service delivery, and provides technical assistance, customer preventative maintenance (PM ) service, on-site customer warranty work, equipment start-up for larger sifter equipment and other major installations as needed.  
  • Demonstrates knowledge and ability to rebuild and maintain centrifuge RTA’s as part of SWECO’s centrifuge RTA rebuild program, along with all SWECO equipment, and maintains field test equipment.
  • Ability to create and maintain an open and effective communication system between the field sales, customer service, and sales management to better serve the needs of the customer, and the interests of the company.
  • Ability to trouble shoot equipment and repair to meet customers’expectations.
  • Provide technical assistance via phone, fax or other forms of communications.
  • Provide application, modification, and warranty information on equipment.
  • Ability to complete technical product reports;reports on product problems encountered.
  • Provide sales support for visiting customers to conduct field tests on equipment as requested.
  • Plan and establish work schedule and assignments to meet customer demands. 
  • Handles other requests from management on a timely basis.
  • Performs field testing along with quality & safety audits as requested.
Qualifications & Experience:
  • High School diploma or equivalent is required. 
  • Welding experience is required. Certification and/or trade school completion is preferred.
  • 5 years mechanical assembly experience is required. Mechanical aptitude, electrical background is preferred.
  • Familiarity with ISO 9000 requirements and continuous improvement methods. 
  • Willingness to travel. This position requires 10-50% of travel per month, depending on business productivity. Extensive travel may be required as needed.
  • Must have a valid driver’s license and the ability to drive to customer sites to provide services as requested. Ability to obtain and maintain a valid CDL license to drive Sweco Trucks (can be acquired once hired).
  • Good interpersonal and sales skills with both internal and external customers, sales representatives, and personnel.
  • Strong verbal and written communication skills is required. 
  • Must have initiative and ability to work effectively with little direction and/or few guidelines.
  • Excellent analytical, administrative, communications and organizational skills.
  • Proficiency in Microsoft Office.

Numbers & Facts

LocationFlorence, KY
IndustryStaffing/Employment Agencies
Salary$60,000
Company Size2,000 to 2,499 employees
Year Founded2000
Websitehttp://www.lancesoft.com/

About Company

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

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