Direct Sales Consultant

Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation.

Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic, Sealy and Stearns & Foster. We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy!

OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING:

• Generous Paid Time Off
• Competitive Medical, Dental & other wellness programs
• Disability and Life Company Paid
• Retirement Plan Options
• Generous Employee Purchase Discounts

Pay Range: $41,000 - $59,000

What You'll Do (Essential Duties and Responsibilities):

• Generate new and repeat sales by providing product and technical information in a timely manner on incoming sales calls, electronic communications
• Determine customer requirements and expectations in order to recommend specific products and solutions
• Recommend alternate products based on cost, availability or specifications
• Present price, credit and terms in accordance with standard procedures and customers' profitability profiles
• Accurately process customer transactions such as orders, quotes, and warranty upgrades
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
• Educate customers about terminology, features, benefits, and new owner experiences of products in order to improve product related sales and customer satisfaction
• Setup and maintain customer files
• Works in conjunction with Sales Support to resolve customer issues or complaints
• Provide accurate information regarding availability of in-stock items, shipment dates and expected date of delivery
• Be flexible to maintain a retail schedule that includes nights, weekends and holidays.
• Work is performed in a Call Center environment but can lead to work from home in the Lexington, KY area
• Perform other duties as assigned.

What You'll Need (Qualifications):

• 1-3 years of Sales experience preferred.
• Experience in sales.
• Understanding of the sales process and dynamics.
• A commitment to excellent customer service

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Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.