Direct Support Professional (Part-Time Weekends)

• We Care
• We are Innovative
• We are Collaborative
• We are Resourceful

• Free Meal every shift on site
• Employee assistance program (EAP) (All)
• 401k w/company match (All)
• Generous Paid time off (PTO)

• You get the job done and are capable of strategic thinking while simultaneously rolling up to your sleeves to lead and teach by example.
• You are a brand ambassador with emotional intelligence and exceptional communication skills (both oral and written) to engage a wide range of learners at all levels of the organization.
• You have a passion for working with the autism population and ensuring the safety and well-being of students and staff.
• You are a customer service guru, with the ability to establish and maintain relationships with a diverse, transdisciplinary group of individuals and influence collaboration at all levels, including up and sideways in structure.
• You are an expert multi-tasker, with the ability to prioritize proactive approaches during crisis situations, maintain composure.
• You can meet the physical demands of training, crises response, and administration you must be able to sit and stand for sustained periods of time including bending, stretching, walking up and down stairs (building has 6 floors), around a hilly campus with both paved and gravel pathways as needed. May also require walking between floors or between buildings at a moment’s notice. May need to lift/move boxes up to 25 pounds and move or rearrange furniture.

• Manage daily care needs, operations, and programs for students. 
• Act as a liaison between departments to support day-to-day operations. 
• Build trusting relationships with students, understanding their unique needs and promoting a positive, inclusive environment. 
• Enforce policies to foster self-advocacy, collaboration, and independence in students. 
• Complete administrative tasks, including shift logs, maintenance requests, incident reports, and progress tracking. 
• De-escalate crises using SOIS protocols and report emergencies promptly per policies. 
• Facilitate on- and off-campus programming tailored to student ITEPs and developmental goals. 
• Mentor and support students in life skills, collaborating with faculty and clinicians, and tracking progress. 
• Serve as a resource for students and staff, guiding programs, activities, and academic support. 
• Plan, evaluate, and oversee educational programs and daily living activities for students. 
• Attend required meetings, trainings, and seminars as scheduled. 

• 1 year of work experience in a high-volume/demanding customer service or human service position required
• Customer service experience required
• High school diploma/GED or equivalent required
• At least 3 years of experience in a high-volume/demanding customer service or human service position; special consideration given to those with EMT/EMS, CNA/HHA/PCA, or similar experience preferred
• Crisis management and de-escalation experience preferred
• Experience handling aggressive clients/customers preferred
• Experience assisting with hygiene and personal care activities preferred

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