Direct Support Staff - Developmental Services

Advocates

Franklin, MA

JOB DETAILS
SALARY
SKILLS
CPR Certification, Coaching, Communication Skills, Computer Skills, Crisis Intervention, Developmental Disabilities, Driver's License, First Aid, High School Diploma, Housekeeping/Cleaning, Human Resources, Interpersonal Skills, Nonprofit, Personal Care, Psychiatry and Mental Health, Team Player, Treatment Plan
LOCATION
Franklin, MA
POSTED
Today
Overview


Starting Rate: $18.50/hour


Schedule: Sunday 10a-2p, Thursday 5p-9p, Friday 3p-11p


We’re looking for enthusiastic, compassionate, and motivated team players to provide meaningful support to individuals in a residential setting. If you’re ready to start—or grow! — your career in human services, this is a great opportunity to make a real impact every day.


As a Direct Support Staff, you’ll provide hands-on support, guidance, and encouragement to adults with developmental disabilities. This is an entry-level role with meaningful responsibilities and the chance to build lasting relationships. In this role, you’ll assist individuals with daily living activities, such as personal care, meals, routines and community outings – while helping them build skills and independence.


Direct support professionals at Advocates enjoy a supportive environment, opportunities for advancement, and a strong commitment to work-life balance.


Who We Are


At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.


We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.


At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.


Are you ready to make a difference?


Minimum Education Required


High School Diploma/GED


Shift


Blended Shift


Responsibilities


+ Provide daily support at home and in the community

+ Help plan and implement daily routines and activities

+ Support individuals in setting and achieving person-centered goals

+ Encourage participation in community and social opportunities

+ Support household cleaning and maintenance tasks

+ Document observations, progress, and any concerns

+ Implement established treatment and support plans

+ Provide physical intervention in crisis situations when necessary

+ Maintain required certifications (CPR/First Aid, MAP, SOLVE, HR/DPPC)

+ Ensure individuals are treated with dignity, respect, and in alignment with Human Rights policies


Qualifications


+ High school diploma or equivalent required

+ Experience in human services or with similar populations preferred

+ Strong interpersonal, communication, and coaching skills

+ Ability to work in a fast-paced, team-oriented, person-centered environment

+ Basic computer skills required

+ Valid driver’s license, reliable vehicle, and willingness to transport individuals

+ Commitment to supporting culturally diverse populations


_Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience_ _._


Apply Now! (https://careers-advocatesinc.icims.com/jobs/13178/direct-support-staff---developmental-services/job?mode=apply&apply=yes&in_iframe=1&hashed=-336180790)


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Job Locations _US-MA-Franklin_


Minimum Education Required _High School Diploma/GED_


Job ID _2026-13178_


Organization _Advocates_


Type _Regular Part-Time_


Number of Hours Per Week _16_


Business Unit _Developmental Services_

About the Company

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Advocates