JOB SUMMARY
The Direct Billing Specialist I position is within Prolink's Finance department and partners with key stakeholders to ensure timely and accurate billing and accounts receivable activities for assigned client accounts.
RESPONSIBILITIES
Complete timely invoicing for assigned accounts based upon contract specifications and client requirements
Complete accounts receivable (A/R) tasks for assigned accounts including onboarding new clients, sending out open balance reports, and addressing/resolving invoice disputes
Submit payroll adjustments when necessary
Process adjustments (e.g. credits, debits) in an accurate, efficient manner to maintain accurate A/R balances
Collaborate and communicate effectively with internal and external teams
Create and update Standard Operating Procedures
Understand and review client contracts
Respond timely to email requests
Complete root cause analysis to prevent variances
Work with assigned stakeholders to meet weekly cash goals
Assist cash applications team with remit questions and issues for assigned accounts
Perform other related duties as assigned
REQUIREMENTS
2+ years of experience in a related field
Intermediate Excel skills
Excellent attention to detail, critical thinking, and communication skills
Able to work independently and with a team in a virtual work environment
Able to prioritize job duties and efficiently organize work responsibilities
Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment
Able to use a variety of business or technical programs to complete tasks
High level of integrity, motivation, accountability, perseverance, and alignment with Prolink's values
PREFERENCES
Proficiency in Workday, VMS, and Dynamics
Candidates with additional and relevant experience, education, licensing, or certification beyond the role's requirements and/or specific to the nature of Prolink's business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.
Internal Job ID: 358
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law. For more information, please review our policy and resources HERE.
Apply to Direct VMS Billing Specialist (2026-3254)
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