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Director, 988 and Behavioral Health Crisis Coordination Office
Department of Health and Human Services
Substance Abuse and Mental Health Services Administration
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Summary
The Substance Abuse and Mental Health Services Administration (SAMHSA) seeks a senior executive to serve as Director of the 988 and Behavioral Health Crisis Coordination Office. This leader directs implementation of the 988 Suicide & Crisis Lifeline, oversees behavioral health crisis policy and operations, coordinates with federal agencies and external partners, advises senior leadership on crisis system strategy, and drives initiatives to strengthen nations behavioral health crisis response.
Learn more about this agency
Summary
The Substance Abuse and Mental Health Services Administration (SAMHSA) seeks a senior executive to serve as Director of the 988 and Behavioral Health Crisis Coordination Office. This leader directs implementation of the 988 Suicide & Crisis Lifeline, oversees behavioral health crisis policy and operations, coordinates with federal agencies and external partners, advises senior leadership on crisis system strategy, and drives initiatives to strengthen nations behavioral health crisis response.
Learn more about this agency
Overview
Help
Accepting applications
Location
1 vacancy in the following locations:
San Francisco, CA
Denver, CO
Washington, DC
Atlanta, GA
Chicago, IL
Boston, MA
Rockville, MD
Kansas City, MO
New York, NY
Philadelphia, PA
Dallas, TX
Seattle, WA
No matching locations found.
Work site options
Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $151,661 - $228,000 per year Pay scale & grade
ES 00
Promotion potential 00
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.
Appointment type Permanent
Occupations and job series
Supervisory status Yes Federal service type This job is in the Senior Executive Service Represented by a union No
Drug test No Security clearance Not Required Position sensitivity and risk NCS/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required Yes
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number HHS-SAMHSA-ES-26-13022912 Control number 879161000
This job is open to
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Federal employees - Competitive service
Current federal employees whose agencies follow the U.S. Office of Personnel Managements hiring rules and pay scales.
Federal employees - Excepted service
Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria.
Senior executives
Individuals looking for an executive-level job and who meet the five Executive Core Qualifications (ECQs).
Clarification from the agency
Open to all groups of qualified individuals from the public. Current employees within the Federal Excepted Service. Current employees within the Federal Competitive Service. Current Career SES and SES reinstatement eligibles. SESCDP graduates may also apply for noncompetitive consideration.
Duties
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Provides executive leadership and strategic direction for the 988 and Behavioral Health Crisis Coordination Office, overseeing the implementation, expansion, and continuous improvement of the national 988 Suicide & Crisis Lifeline and broader behavioral health crisis system transformation initiatives. Directs day-to-day office operations, supervises multidisciplinary staff, establishes organizational priorities, manages workforce planning and performance, and leads the development, analysis, implementation, and dissemination of behavioral health policy and strategic initiatives. Serves as the principal advisor to the Assistant Secretary and senior SAMHSA leadership on national 988 policy, crisis system development, and program implementation, ensuring alignment with Departmental priorities and federal objectives.
Leads cross-government coordination and serves as the primary liaison among SAMHSA, HHS, other federal agencies, states, crisis centers, and public and private stakeholders to advance a comprehensive national behavioral health crisis response system. Provides executive oversight of strategic planning, performance management, program evaluation, communications, and technical assistance activities; reviews and approves major policy documents, reports, and congressional materials; and represents SAMHSA in high-level meetings, interagency initiatives, and public forums. Develops evidence-based recommendations, monitors program outcomes, and drives continuous improvement to strengthen national crisis services and ensure effective delivery of behavioral health programs.
Requirements
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Conditions of employment
Qualifications
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.
To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position.
There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs).
TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications.
TQ 1:
Behavioral Health Crisis Systems Leadership
Demonstrated executive-level experience providing strategic leadership for behavioral health crisis systems, including the development, implementation, and oversight of behavioral health crisis programs, policies, and services. This includes expertise in crisis response systems, phone-based crisis services, mental health and co-occurring substance use disorders, program planning and implementation, and advising senior leadership on behavioral health policy and national program initiatives.
TQ 2:
Executive Management and Organizational Leadership
Demonstrated executive-level experience leading complex public health or behavioral health organizations through strategic planning, organizational management, workforce leadership, budget formulation and execution, and performance management. This includes supervising multidisciplinary staff, building high-performing teams, managing employee performance and workforce development, ensuring responsible stewardship of fiscal resources, and using performance data to drive organizational decision-making and continuous improvement.
TQ 3:
Executive Collaboration, Legislative Affairs, and Stakeholder Engagement
Demonstrated executive-level experience developing and sustaining collaborative relationships with Federal, state, Tribal, local, nonprofit, and private-sector partners to advance behavioral health or comparable public health initiatives. This includes leading coalitions and cross-sector collaborations, providing subject matter expertise on legislative and policy matters, reviewing legislative proposals and responding to congressional or executive inquiries, and effectively communicating complex technical and policy information to senior executives, policymakers, and diverse stakeholder audiences.
EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position.
There are five ECQs:
Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPMs SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.
Education
No minimum education requirements for this position.
Additional information
HHS has a critical preparedness and response mission: HHS protects the American people from health threats, research emerging diseases, and mobilizes public health programs with domestic and international partners. In support of this mission, HHS offers its employees the opportunity to volunteer to become Federal Civilian Detailees and contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats.
Mobility:
Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions members may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement
Preferred Experience:
Experience leading large-scale behavioral health or public health programs, including crisis response, policy development, program implementation, and cross-sector coordination, while advising senior executives, managing multidisciplinary teams, and collaborating with federal, state, Tribal, local, and private-sector partners to advance complex national initiatives.
Salary:
Salary for Senior Executive Service positions varies depending on qualifications. The annual salary range may be found at the top of this announcement. This position may be eligible for performance bonuses and performance-based pay adjustments.
Standards of Conduct/Financial Disclosure
HHS inspires public confidence by maintaining high ethical principles, and all Federal Government employees are subject to the conflict-of-interest statutes and regulations, including the Standards of Ethical Conduct, that govern activities with outside organizations and reporting financial holdings. The Ethics in Government Act, PL 95-521 also requires the applicant selected for this position to submit a Public Financial Disclosure Report, OGE-278, prior to assuming the SES position, annually, and upon termination of employment.
Equal Employment Opportunity (EEO) Policy Statement:
http://www.eeoc.gov/federal/index.cfm
Employment Information Resources - Resource Center:
https://help.usajobs.gov/how-to
If applying online poses a hardship to you, you may submit your application by contacting. Gregory T. Stewart in the agency contact section.
Reasonable Accommodation Policy Statement
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact an agency representative in the agency contact section of this announcement. Requests for reasonable accommodation will be made on a case-by-case basis.
Veterans Preference
Veterans Preference does not apply to the SES.
Selective Service
Males born after 12/31/1959 must be registered or exempt from selective service see: https://www.sss.gov/RegVer/wfRegistration.aspx
OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee in the executive branch, you must disclose that to the Human Resources Office.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated on the quality and extent of your total accomplishments, experience, and education (if applicable). Your application will be rated and ranked by an Executive Resources Board (ERB) Panel, comprised of at least three SES members, using only the information required within the application package. Applicants who do not demonstrate in their application sufficient possession of the ECQs and TQs will be determined ineligible for further consideration.
Once the application process is complete, a review of your resume and supporting documentation will be conducted. If you meet minimum qualifications, your Application Package will be further reviewed to determine if you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (MTQ) listed above. ECQs and TQs must be thoroughly addressed within your two (2) page resume. Separate narratives will not be accepted or reviewed. Highly Qualified applicants may undergo one or more interviews and may be referred to the selecting official for further consideration.
Upon selection, if not already a member of the SES serving under a career appointment, the individual selected must have his/her executive qualifications certified by the U.S. Office of Personnel Managements SES Qualifications Review Board (QRB) before appointment to this position. The selected individuals application will be forwarded to the OPM for review and certification by the QRB, unless the selectee provides evidence of their noncompetitive status (i.e., a current SES, OPM QRB certified SESCDP graduate, or SES reinstatement eligible). Upon QRB certification, the selected individual will be required to serve a one-year probationary period. For more information regarding the SES, go to https://www.opm.gov/policy-data-oversight/senior-executive-service/.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
A complete application includes items described below. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants.
VACANCY QUESTION/ASSESSMENT QUESTIONNAIRE RESPONSES: Responses are automatically submitted through USA Jobs when you apply to this vacancy.
ADDITIONAL REQUIRED DOCUMENTS: Applicants are required to submit the following supporting documentation if applicable:
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
You must submit the complete online application and documentation specified in the Required Documents by 11:59 PM (EST) on the CLOSING DATE 08/21/2026 of this announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select and upload your résumé and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
It is applicants responsibility to verify that information entered and uploaded, (i.e., resume and other required documents) is complete, accurate, and submitted by the closing date. Human Resources will not modify or change any part of your application.
Application packages will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed, and no further consideration will be given to additional application packages.
Agency contact information
Gregory Stewart
Phone 202-401-5714 Email Gregory.Stewart@hhs.gov Address Substance Abuse and Mental Health Services Administration
5600 Fishers Ln
Rockville, MD 20857
US
Next steps
To verify the status of your application, sign in to your USAJOBS account (https://www.usajobs.gov/), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
A complete application includes items described below. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants.
VACANCY QUESTION/ASSESSMENT QUESTIONNAIRE RESPONSES: Responses are automatically submitted through USA Jobs when you apply to this vacancy.
ADDITIONAL REQUIRED DOCUMENTS: Applicants are required to submit the following supporting documentation if applicable:
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
You must submit the complete online application and documentation specified in the Required Documents by 11:59 PM (EST) on the CLOSING DATE 08/21/2026 of this announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select and upload your résumé and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
It is applicants responsibility to verify that information entered and uploaded, (i.e., resume and other required documents) is complete, accurate, and submitted by the closing date. Human Resources will not modify or change any part of your application.
Application packages will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed, and no further consideration will be given to additional application packages.
Expand Hide how to apply
Agency contact information
Gregory Stewart
Phone 202-401-5714 Email Gregory.Stewart@hhs.gov Address Substance Abuse and Mental Health Services Administration
5600 Fishers Ln
Rockville, MD 20857
US
Next steps
To verify the status of your application, sign in to your USAJOBS account (https://www.usajobs.gov/), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Additional locations
Chicago, IL
Boston, MA
Rockville, MD
Kansas City, MO
New York, NY
Philadelphia, PA
Dallas, TX
Seattle, WA
Substance Abuse and Mental Health Services Administration
Ready for a meaningful leadership opportunity? We are seeking a high-performing executive with strong strategic, communication, and leadership skills who delivers measurable results, builds effective partnerships, and develops talent. If you excel in fast-paced environments and lead teams to achieve impactful outcomes, this role may be a great fit.
Who we are, what we do, why it matters. HHS is the U.S. governments primary agency for protecting the health and well-being of all Americans. Through its many agencies and offices, HHS ensures the safety of food and drugs, funds and conducts vital research, and advances public health and human services. With a workforce of approximately 60,000-75,000 employees, HHS works every day to improve health outcomes in the U.S. and worldwide.
Agency contact information
Gregory Stewart
Phone 202-401-5714 Email Gregory.Stewart@hhs.gov Address Substance Abuse and Mental Health Services Administration
5600 Fishers Ln
Rockville, MD 20857
US
Visit our careers page
Learn more about what its like to work at Substance Abuse and Mental Health Services Administration, what the agency does, and about the types of careers this agency offers.
Summary
The Substance Abuse and Mental Health Services Administration (SAMHSA) seeks a senior executive to serve as Director of the 988 and Behavioral Health Crisis Coordination Office. This leader directs implementation of the 988 Suicide & Crisis Lifeline, oversees behavioral health crisis policy and operations, coordinates with federal agencies and external partners, advises senior leadership on crisis system strategy, and drives initiatives to strengthen nations behavioral health crisis response.
Learn more about this agency
Overview
Help
Accepting applications
Location
1 vacancy in the following locations:
San Francisco, CA
Denver, CO
Washington, DC
Atlanta, GA
Chicago, IL
Boston, MA
Rockville, MD
Kansas City, MO
New York, NY
Philadelphia, PA
Dallas, TX
Seattle, WA
No matching locations found.
Work site options
Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $151,661 - $228,000 per year Pay scale & grade
ES 00
Promotion potential 00
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.
Appointment type Permanent
Occupations and job series
Supervisory status Yes Federal service type This job is in the Senior Executive Service Represented by a union No
Drug test No Security clearance Not Required Position sensitivity and risk NCS/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required Yes
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number HHS-SAMHSA-ES-26-13022912 Control number 879161000
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| Location | Washington, DC |
| Salary | $151,661–$228,000 Per Year |