Director (Accounting Services CPG)

This position leads Tremco CPG North America's Accounts Payable and Cash Application functions while serving as a subject matter expert in the field to the global segment. This role is responsible for delivering accurate, efficient, and well-controlled transaction processing on behalf of the business, our vendors and our customers. The Director champions a "services first" mindset, leading a global team of 20+ team members based in the Global Service Center (GSC) in India along with multiple onshore team members in the U.S. and Canada. This role serves as the primary point of contact for RPM's Treasury department, our banking partners, and the credit card program, while owning internal controls, driving continuous process improvement as the company modernizes its finance technology landscape.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead and develop a global Accounts Payable (AP) and Cash Application team of 20+ team members in the Global Service Center (GSC) in India and multiple onshore team members in the U.S. and Canada, fostering a services-first culture focused on serving the business, vendors, and customers.
• Champion consistent, compliant AP and cash application best practices across CPG to create an environment for efficiency, accuracy, and control in processing high volumes of transactions.
• Complete annual 1099 reporting requirements for contractors.
• Support ReadSoft - Tungsten AP Automation system initiatives and improvements.
• Develop processes to effectively resolve transactions that have exceptions or divert from the standard path.
• Take part in the team's implementation and adoption of HighRadius for cash application, partnering with IT and process owners to redesign workflows and drive automation and efficiency gains.
• Serve as the primary liaison with RPM Treasury on cash management, banking, and finance transformation projects.
• Serve as the primary point of contact for the company's credit card programs, overseeing card program administration, spend analysis, and payment terms.
• Maintain and strengthen relationships with internal and external parters and stakeholders while supporting day-to-day disbursements, and receipts.
• Support month-end close, specifically accounts payable and cash application activities.
• Support special projects, including indirect spend and working capital improvement initiatives.
• Own the design, execution, and monitoring of internal controls over AP and cash application processes; proactively identify control gaps and implement remediation plans.
• Successfully interface with RPM internal audit and the external auditors.
• Communicate effectively and professionally with internal stakeholders (GSC, business units, global finance, RPM) and external partners (vendors, customers, banks) to resolve issues in a timely manner.
• Ensures all direct reports are effectively trained on systems and processes related to the finance department
• Prepares and conducts annual performance reviews for all direct reports
• Assists direct reports with prioritization of workload, communications, etc. and delegates work assignments to direct reports as appropriate
• Build, mentor, and retain a high-performing team; define mission-critical positions and ensure they are staffed with the best available talent.
• Assist in creating actionable development plans for top talent and construct succession plans ensuring sustainability and continuity.
• Maintain excellent working relationships across global finance and business unit management, ensuring effective communication of priorities and performance.
• Keep abreast of current trends and best practices in AP/cash application technology, SAP capabilities, and shared-services operations, recommending enhancements as needed.

EXPERIENCE:

• Bachelor''s degree from four or 5-year college or university
• 7+ years of progressive experience in Accounts Payable, cash management, or general accounting operations, including demonstrated leadership of global or shared service (GSC) teams.
• Hands-on SAP and Readsoft experience are required.
• Experience liaising with corporate treasury, banking partners, and card program providers is strongly preferred, along with a demonstrated track record of improving processes and designing, executing, and strengthening internal controls.
• Proficient in Microsoft Office applications (Word, Outlook, PowerPoint), with advanced proficiency in Excel (e.g., pivot tables, VLOOKUP/XLOOKUP, formulas) required for data analysis and reporting.
• Excellent written and verbal communication skills, with the ability to clearly convey information to internal stakeholders, business partners, vendors, and customers at all levels of the organization.
• Strong interpersonal and collaboration skills; a proven team player who works effectively across a global, cross-functional team and fosters a positive, service-oriented culture.

The following are a plus:

• Certified Public Accountant (CPA)
• Certified Accounts Payable Manager (CAPM)
• Certified Accounts Payable Practitioner (CAPP)
• Certified Treasury Professional (CTP)