Director, AI Experience Platform

Royal Caribbean Group

Miami, FL

JOB DETAILS
SKILLS
Alliance/Partner Management, Artificial Intelligence (AI), Communication Skills, Leadership, Product Management, Team Lead/Manager, Travel Industry
LOCATION
Miami, FL
POSTED
1 day ago

Join a leading cruise and travel company as a Director, AI Experience Platform in Miramar, FL. This role leads the vision and development of an AI-powered conversational platform that simplifies guest interactions across multiple channels, aiming to transform the travel experience beyond cruises into broader travel and hospitality markets. Responsibilities include defining strategic roadmaps, managing a team of product managers and analysts, engaging with executive leadership, and forming strategic partnerships. The ideal candidate has 10+ years of product management experience, expertise in AI/ML, platform development, and proven leadership in innovative, multi-market environments. Strong communication, strategic thinking, and ability to operate across enterprise structures are essential. This full-time onsite position offers competitive benefits and career growth opportunities. Applications via third parties are not accepted.

About the Company

R

Royal Caribbean Group