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Director, Alumni Engagement

University of Central Florida

Orlando, FL

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JOB DETAILS
SKILLS
Alliance/Partner Management, Alumni Relations, Analysis Skills, Athletics, Benchmarking, Best Practices, Budget Forecasting, Budget Management, Budgeting, Career Counseling, Channel Strategies, Communication Skills, Customer Relationship Management (CRM), Data Analysis, Direct Mail, Driver's License, Educational Administration, Expense Analysis, Expense Tracking, Financial Projections, Fundraising, Higher Education, Industry/Trade Analysis, Investment Analysis, Leadership, Maintain Compliance, Metrics, Nonprofit, Performance Analysis, Performance Reviews, Presentation/Verbal Skills, Program Evaluation, Publications, Return on Investment (ROI), Salesforce.com, Social Media, Strategic Planning, Student Services, Team Lead/Manager, Team Player, Willing to Travel, Writing Skills
LOCATION
Orlando, FL
POSTED
Today
Advancement & Partnerships:

Join our dynamic and growing Advancement & Partnerships team as we work together to power partnerships and transform lives through philanthropy.

Together, we can unleash the potential of people and ideas to positively change the world. Your effortson our team will help us to build the University for the Future.

The Opportunity:

UCF Advancement & Partnerships, the Director of Alumni Engagement plays a pivotal leadership role in strengthening the lifelong connection between UCF and its alumni community. This position leads a team of engagement professionals and is responsible for developing and executing innovative programs, events, and communications that deepen alumni involvement and advance the strategic priorities of the Alumni Engagement and Annual Giving team within UCF Advancement & Partnerships.

Thisis an excellent opportunity for an experienced leader in alumni relations, nonprofit engagement, or a related field who is passionate about building community and driving meaningful participation at scale.

Responsibilities:

Team Leadership & Operations
  • Lead and manage a team of alumni engagement professionals, providing day-to-day direction, professional development, and performance evaluation. Partner with the Assistant Vice President of Alumni Engagement on budget planning, personnel matters, and strategic initiatives.
Program Development & Innovation
  • Design and continuously refine a portfolio of alumni engagement programs that create meaningful value for participants, expand volunteer involvement, and reflect current best practices. Benchmark peer institutions and industry trends to keep UCF's alumni engagement offerings competitive and forward-thinking. Travel as needed to execute or support events.
Data Analysis & Reporting
  • Collect, analyze, and apply engagement data to assess program effectiveness and guide strategic decision-making. Utilize CASE (Council for Advancement and Support of Education) global engagement metrics to ensure consistent, accountable reporting across key dimensions of alumni participation.
Campus Collaboration
  • Build and maintain strong partnerships with key university offices and programs, including Admissions, Athletics, Career Services, Student Involvement, and academic colleges and departments, to create integrated engagement opportunities across the institution.
Budget & Compliance
  • Prepare and manage budget projections, track expenditures, and evaluate the return on investment for programs and initiatives. Ensure compliance with the division's data privacy and integrity standards in all constituent-facing activities.
Communications & Content Strategy
  • Guide the engagement team on best practices for alumni outreach through a variety of channels, including email, social media, web content, direct mail, text campaigns, and print publications.
Minimum Qualifications:

Bachelor's or Master's degree and 6+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:
  • 6+ years of experience in alumni relations, advancement, or constituent engagement within a higher education setting.
  • Demonstrated success leading and developing a team of professional staff.
  • Strong program development skills with experience designing and scaling engagement initiatives.
  • Familiarity with CASE engagement metrics or other industry frameworks for measuring constituent participation.
  • Experience using CRM or alumni engagement platforms (e.g., Salesforce, Slate, EverTrue, or similar).
  • Proficiency in analyzing data to inform strategy and measure program effectiveness.
  • Experience managing budgets, tracking expenditures, and evaluating program ROI.
The most successful candidates may possess the following qualities:
  • Proven ability to build collaborative relationships across a complex organization with multiple stakeholders.
  • Strong written and verbal communication skills, including experience overseeing multi-channel communications strategies.
  • A genuine enthusiasm for fostering community and connecting alumni to their institution.
Additional Application Materials Required:

In addition to your application, please include your most up-to-date resume. A cover letter is encouraged.

Special Instructions to the Applicants:

The standard schedule for this position is Monday-Friday; 8:00 AM to 5:00 PM. This role requires flexibility for evenings, weekends, and travel to support events.

Advancement and Partnerships values the unique contributions that each team member brings to our division. The final determination of a successful candidate's starting salary will vary based on several factors, including education and relevant experience. The anticipated pay scale indicated for this position generally applies to candidates who meet the minimum requirements and several of the preferred qualifications outlined above. All offers are contingent on successful background and reference screens.

Position requires a valid Class E driver's license. This position may involve driving to various locations on and off campus to conduct University business.

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H-1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:
  • Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
  • Paid time off, including annual and sick time off and paid holidays
  • Retirement savings options
  • Employee discounts, including tickets to many Orlando attractions
  • Education assistance
  • And more...For more benefits information, view the UCF Employee Benefits Guide.


Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department
Advancement and Partnerships

Work Schedule
UCF business hours are Monday-Friday, 8:00 AM-5:00 PM. Nights, weekends, and travel for events as required.

Type of Appointment
Regular

Expected Salary
$89,076.00 to Negotiable

Job Posting End Date
06-05-2026-12-00-AM

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.

About the Company

U

University of Central Florida

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