Director - Alumni Programs (Hybrid NYC)

America On Tech (AOT) is a national nonprofit preparing the next generation of technology leaders from underestimated communities. Since 2014, AOT has provided no-cost tech education and workforce training to students in NYC, LA, Miami, and Atlanta. AOT equips young people with in-demand skills in AI, Web Development, Data Science, and more, creating pathways to higher education and careers. To date, AOT has served 5,300+ students, facilitated 1,000+ paid internships. AOT alumni are twice as likely to attend college and five times more likely to pursue tech degrees.

Who We Are Looking For: 
​We are looking for a Director of Alumni Programs to lead and elevate the success of our alumni programs across all regions. This person is moved by the potential they see in students and energized by the opportunity to build on an already strong foundation of alumni engagement, career placement, and ongoing support. The ideal candidate is a seasoned educational leader with deep experience in alumni engagement programming, a track record of using data to tell compelling stories about impact, and the ability to operate seamlessly between big-picture strategy and day-to-day operational details.

You will inherit and lead an established team of Program Managers and Senior Program Managers. You are a strategic leader who can step into an existing system, assess what's working, strengthen what needs improvement, and drive innovation that moves AOT's alumni programs to the next level. You are equally comfortable setting ambitious goals, rolling up your sleeves to solve operational challenges, and using data-driven storytelling to demonstrate impact to stakeholders.

The Director - Alumni Programs will report directly to the VP of Programs, collaborating closely with the Leadership Team on strategic initiatives.

Key Responsibilities:
Program Strategy & Evaluation:

• Assess and refine the existing alumni program strategy, building on what's working and identifying opportunities for innovation and growth.
• Set clear, measurable goals for alumni engagement, career placement, and program outcomes in alignment with AOT's Strategic Plan and organizational OKRs.
• Design and implement evaluation tools and procedures that capture both quantitative outcomes (internship placement rates, job offers, wage growth) and qualitative impact (alumni stories, career trajectory shifts, long-term engagement).
• Regularly report on program outcomes, challenges, and successes to senior leadership using data-driven narratives that demonstrate impact and inform strategic decision-making.
• Drive innovation within alumni programs, exploring new approaches, technologies, and partnership models to enhance alumni engagement and career placement outcomes.
• Lead initiatives outlined in AOT's Strategic Plan, particularly around internship and job placements, alumni communication strategies, and long-term alumni services.

Program Management:

• Oversee the allocation and management of the alumni programs budget, ensuring resources are used efficiently and align with program goals.
• Manage all phases of programming, including hiring (full-time and part-time contractors), alumni recruitment for programs, day-to-day execution, and program implementation.
• Lead the ongoing development and implementation of systems to streamline and strengthen program operations, ensuring consistency and quality across all regions.
• Serve as the primary expert on all alumni program-related data, ensuring accurate tracking, analysis, and storytelling to drive programmatic decision-making and demonstrate impact to funders, partners, and leadership.
• Ensure all programs comply with federal, state, and local regulations, as well as organizational policies and educational standards.
• Step into alumni program manager roles as needed to ensure seamless program delivery.

Team Management:

• Lead, mentor, and support a team of Program Managers and Senior Program Managers, fostering a culture of collaboration, accountability, and continuous improvement.
• Assess team strengths, provide coaching and professional development tailored to individual and team needs, and ensure high levels of competency and engagement.
• Hold regular 1:1 and team meetings with direct reports to check in on employee morale, performance, and alignment with program goals.
• Deliver formative and evaluative feedback based on clear standards of expectations as laid out in the annual performance review process.
• Build team capacity in data collection, storytelling, and strategic thinking to ensure every team member contributes to program excellence.

Partnership Development:

• Establish, maintain, and expand relationships with colleges, community organizations, technology companies, and funders to support alumni career pathways.
• Lead efforts to acquire, retain, and grow new internship and job placement partners, leveraging your network and AOT's existing relationships.
• Be accountable for meeting and exceeding partner needs, managing issues, resolving challenges, and escalating strategically when necessary.
• Collaborate with the Development and Strategy teams to align alumni programming with broader fundraising and earned revenue initiatives.

Data and Storytelling:

• Build and maintain robust systems for tracking alumni engagement, career outcomes, and program impact.
• Translate data into compelling narratives that communicate the value and impact of alumni programs to funders, partners, board members, and the broader AOT community.
• Use data to identify trends, inform program adjustments, and drive continuous improvement.
• Develop case studies, alumni spotlights, and impact reports that demonstrate program success and inform future strategy.

General:

• As part of a growing organization, contribute to the development of standard operating procedures and identify opportunities to improve quality and efficiency.
• Collaborate with leadership to build organization-wide best practices.
• Work cross-functionally with all departments to support AOT's mission and strategic priorities.
• Travel to program locations as needed (cadence determined based on budget and programmatic needs).
• Complete additional duties as assigned.

Qualifications / Must Have:

• Bachelor's or Master's degree in Education, Educational Leadership, Nonprofit Management, or a related field.
• 5+ years of experience in educational leadership or nonprofit program management, with a proven track record of managing large-scale, multi-site programs, particularly in college-aged or young adult settings.
• 3+ years of direct management experience, including leading, coaching, and developing teams. Demonstrated ability to build cohesive, high-performing teams and create a culture of accountability, collaboration, and continuous improvement.
• Demonstrated experience building and scaling alumni engagement programming, including career services, mentorship, networking events, and ongoing alumni support.
• Strong goal-setting and performance management skills, with the ability to set clear expectations, deliver direct feedback, hold team members accountable, and provide coaching that drives individual and team growth.
• Proven ability to navigate difficult situations with professionalism and care, including addressing performance issues, mediating conflict, and making tough decisions when necessary.
• Deep expertise in data collection, analysis, and storytelling, with the ability to use data to inform decision-making, demonstrate impact, and communicate program value to diverse stakeholders.
• Experience in budget management, including allocating resources across multiple programs and ensuring fiscal responsibility.
• Exceptional communication skills (written and verbal), with the ability to engage effectively with staff, alumni, community partners, funders, and senior leadership.
• Comfort operating in both the big picture and the details - able to set strategic vision while also executing day-to-day operations and problem-solving as needed.
• Strong problem-solving skills, with the ability to navigate complex challenges, adapt to changing circumstances, and implement innovative solutions.
• Proficiency in Google Suite (especially Google Docs, Google Slides, Google Sheets, and Google Classroom) and experience working in a remote environment with collaboration tools (video conferencing, messaging platforms, project management software, etc.).

Nice to Have:

• Experience working with alumni from underrepresented or underestimated communities
• Familiarity with career readiness programming, including resume development, interview preparation, and job search support
• Experience managing partnerships with corporate employers, particularly in the tech sector
• Knowledge of workforce development trends and labor market insights relevant to early-career talent

Benefits of Working at America On Tech:

• Hybrid work model (1 - 2 days in-person)
• 20 paid vacation days per year + 2 week holiday vacation at the end of the year + 1 PTO day for your birthday
• 10 organizational holidays per year
• 56 hours of paid sick time
• Medical, dental and vision insurance, Pre-tax commuter benefits, 6% 401K Match (after one year)

Hybrid Work Environment & Schedule:  AOT is a hybrid organization.  Staff work remote from home and from their local office on Tuesdays, with additional in-person days depending on your role.  We maintain standard business hours, and team members are expected to be online and available during the workday / set business hours.

Apply Here
Equal Opportunity Employment:  All applicants will be considered. Only those selected for an interview will be contacted. AOT is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin. 

Background Check Disclosure:  All positions at America On Tech, Inc. require at least some interaction with minors (see list of duties for specific details).  Therefore, candidates must undergo a background check to ensure the safety of the youth we serve.   Candidates will be informed about the background check process and will have the opportunity to discuss any relevant issues.