Director - Application Development and Support

VIRGINIA COMMUNITY COLLEGE SYSTEM

Norfolk, VA

JOB DETAILS
SALARY
$115,000–$140,000 Per Year
SKILLS
Administrative Skills, Analysis Skills, Artificial Intelligence (AI), Business Analysis, Business Processes, Communication Skills, Computer Operations, Computer Programming, Computer Security, Computer Systems, Debugging Skills, Desktop PC, Documentation, Employee Orientation, Establish Priorities, Family Educational Rights and Privacy Act (FERPA), Federal Government, Functional Analysis, Higher Education, Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Information/Data Security (InfoSec), Leadership, Management of Information Systems/Technology (MIS), Microsoft Office, Multitasking, Operating Systems, Operational Support, Oracle Applications, Organizational Skills, People Management, Policy Development, Problem Solving Skills, Procedure Development, Process Analysis, Programming Languages, Programming Methodologies, Programming Tools, Project Management Software, Project/Program Management, Relational Databases (RDBMS), Software Design, Software Development, State Government, Systems Administration/Management, Technical Leadership, Time Management, Willing to Travel
LOCATION
Norfolk, VA
POSTED
1 day ago

Posting Details

Posting Summary

Working Title Director - Application Development and Support Role Title Info Technology Manager I Role Code 39115-SW FLSA Exempt Pay Band 06 Position Number 29500144 Agency Tidewater Community College Division Tidewater Community College (Div) Work Location Norfolk - 710 Hiring Range $115,000 - $140,000, commensurate w/ experience. Emergency/Essential Personnel No EEO Category 1-Officials and Administrators Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule

Monday - Friday, 8:30 AM - 5:00 PM.

Sensitive Position Yes Job Description

Tidewater Community College has served South Hampton Roads - both students and employers - for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,399 graduates in 2024-2025, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC. TCC's institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

This position will coordinate all activities of the unit responsible for the development, maintenance, operation, and life cycle support of multiple, complex information systems supporting the administrative functions of a large, multi-campus community college. Tasks include directing and assisting staff in the analysis, design, development, implementation, and support of complex information systems projects. Incumbent works independently and measures employees' results and initiates personnel actions. Incumbent serves as the Information Security Officer with responsibilities for the development, implementation, and maintenance of the college's information technology security program.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

  • Extensive knowledge of functional analysis, application design and programming techniques.
  • Extensive knowledge of high-level programming languages, development tools, and databases.
  • Extensive knowledge of business processes and administrative functions in a large educational environment.
  • Knowledge of the Commonwealth of Virginia (COV) and Virginia Community College System (VCCS) Information Technology Security Standards and Guidelines.
  • Advanced knowledge of desktop computers, operating systems, and applications including Microsoft Office, etc.
  • Ability to analyze complex business processes, to interpret user needs, and to evaluate alternative solutions.
  • Ability to coordinate all activities of multiple, complex projects to meet project deadlines and resource constraints.
  • Ability to provide advanced technical leadership and training in project management and application development to subordinate staff and other college personnel.
  • Ability to supervise the development of policies, procedures, and written documentation for complex information systems.
  • Ability to supervise and prioritize work assignments for a diverse programming and computer operations staff and coordinate their efforts with those of other college personnel.
  • Ability to understand program coding and logically apply it.
  • Ability to code complex SQL applications.
  • Ability to develop complex computer applications to meet functional requirements of business processes.
  • Ability to troubleshoot and debug complex programs quickly.
  • Knowledge of AI and prompt coding.
  • Ability to communicate effectively at a technical and end-user level both orally and in writing.
  • Ability to work independently or as a member of a team without direct supervision.
  • Frequent contact with upper management and employees to provide guidance, information, and to facilitate the resolution of issues.
  • May provide leadership or supervision to other staff.
  • Formal training in high level programming languages, development tools, and databases.
  • Extensive experience in the development, operation and support of computer systems.
  • Extensive experience in analysis, design, and management of complex programming projects.
  • Advanced experience supervising and evaluating application development and computer operations staff.
  • Substantial experience with relational database management systems such as ORACLE.

Additional Considerations

  • Advanced knowledge of FERPA.

Operation of a State Vehicle No Supervises Employees Yes Required Travel

No

Posting Detail Information

Posting Number CLS_4575P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 07/09/2026 Job Close Date 07/23/2026 Open Until Filled Agency Website TCC.edu Contact Name Email Phone Number Special Instructions to Applicants

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/98190

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • I understand this position is not a remote position and I will be required to work in person.
  • Yes
  • No

Applicant Documents

Required Documents

  • Resume
  • Cover Letter/Letter of Application

Optional Documents

  • Other Document
  • Certificate
  • Alternative Hiring Process Letter
  • SF-50 (Documentation of involuntary separation from Federal Agency)

About the Company

V

VIRGINIA COMMUNITY COLLEGE SYSTEM