Business Development, Calendar Management, Cold Calling Skills, Communication Skills, Cross-Selling, Customer Relations, Customer Relationship Management (CRM) Systems, Establish Priorities, Information Technology & Information Systems, Interpersonal Skills, Lead Generation, Logistics, Marketing, Multitasking, Needs Assessment, Negotiation Skills, Operational Communications, Past Due Accounts, Presentation/Verbal Skills, Product Pricing, Resolve Customer Issues, Sales, Sales Management, Sales Prospecting, Sales Qualification, Software Administration, Supply Chain, Supply Chain Management, Warehousing, eCommerce
Job Title: Director of Business Development
Onsite in Northern Kentucky Area
Department: Corporate
Reports To: Sr. VP, Sales and Marketing FLSA: Exempt
Position Summary:
Responsible for business development and account management for Warehousing, eCommerce Fulfillment and Transportation services. Position requires a strong sales background with demonstrated success in the development, presentation, and opportunity closure of supply chain solutions, working within a team environment.
Duties and Responsibilities:
Essential Functions:
- Utilize and develop tools and resources to generate and qualify business leads to support the company’s growth objectives and internal margin expectations.
- Cold call and/or schedule appointments with existing and prospective customers to present the company in a professional manner, determine needs, and offer solutions. Build and foster all sales relationships.
- Identify opportunities to cross-sell the company’s logistics services to current and potential customers.
- Exercise discretion in the generation, presentation, and negotiation of all rate quotes with customers that take into account corporate profit objectives.
- Communicate with operations personnel to stay informed about company owned and leased warehouse occupancy levels needs to guide and prioritize client targets accordingly.
- Partner with internal engineering, operations, and IT personnel to develop and offer well thought out solutions which address customer problems or concerns.
- Update CRM software with all prospects, customer interactions, and pipeline information.
- Travel locally and regionally as required to meet lead generation and revenue objectives.
Marginal Functions:
- Represent the company at local business events.
- Invite and attend company sponsored events with existing customers or prospects.
- Assist in the collection of past due invoices.
- Attend continuous education/training sessions.
- Attend and participate in regular interdepartmental meetings.
- Contribute to written and verbal presentations as needed.
Job Specifications:
1. College degree or enrollment in post-secondary education program preferred.
2. 5 years’ experience in business-to-business sales.
3. Experience in the logistics or supply chain management industry, required.
4. Proficiency in contract language and various pricing strategies, preferred.
5. Strong work ethic, customer-facing skills, and ability to work at a fast pace.
6. Ability to prioritize, organize and handle multiple tasks in a fast-paced business environment.
7. Excellent interpersonal and communication skills, including strong listening skills; must be able to communicate or present verbally and in writing as needed.
8. Intermediate computer skills using Microsoft Office and software applications, and accurate typing skills (25 wpm minimum).
V
Verst Group Logistics Inc