Director, Business Intelligence

The Director of Business Intelligence owns the enterprise business intelligence strategy, reporting roadmap, and data governance framework for RBDC, ensuring analytics capabilities scale to support organizational growth and strategic decision-making. This position involves close collaboration with various departments to establish and refine performance metrics, ensuring that Key Performance Indicators (KPIs) are carefully selected and effectively monitored. The Director's responsibilities include enhancing business processes across the organization to maximize efficiency, particularly by reducing non-productive field time.

Leading a team of analysts, the Director oversees the generation of a comprehensive suite of reports, including process-focused, tactical, and exploratory analyses, as well as national scorecards. These analytical tools are vital for the Sales, Talent, and Operations teams to monitor performance and propel the organization forward. In essence, the Director of Business Intelligence is instrumental in embedding data-driven insights into the core of the organization's operational excellence and growth strategies. While reporting is the 'day to day' of the role, the next key element is to advance and elevate our current reporting systems and streamline reporting into automated reporting.