NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
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Position Summary:
We have an exciting opportunity to join our team as a Director, Business Operations.
Reporting to the Senior Director of Business Operations, Regulatory Affairs, and the Center for Biospecimen Research and Development, the Director of Business Operations leads performance management and process improvement for key clinical research operations (CRO) and sponsored research operations (SRO) units in the Office of Science & Research. The Director oversees a team (Program Manager and Program Coordinator) and partners with CRO and SRO unit directors and OSR leadership to design and implement process reengineering, dashboards, and tools that enhance the efficiency, quality, and financial sustainability of clinical and sponsored research operations.
Job Responsibilities:
Minimum Qualifications:
To qualify you must have a Bachelors degree in business administration, healthcare administration, public administration, life sciences, or related field.
10 years of progressively responsible experience in research administration, clinical research operations, or sponsored projects administration in an academic medical center, research-intensive university, or large health system.
Demonstrated experience in business operations, performance management, process improvement, and project/program management in a complex, matrixed environment.
Strong analytical skills and proficiency with data analysis, dashboards, and reporting tools.
Excellent interpersonal, communication, and organizational skills, with the ability to work effectively with leadership, faculty, and administrative partners.
Preferred Qualifications:
Masters degree (MBA, MHA, MPA, or related field).
Experience leading business operations for clinical research or sponsored research administration units.
Formal training in process improvement (e.g., Lean, Six Sigma) and/or project management (e.g., PMP).
Experience developing operational dashboards and resource management tools.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $152,240.27 - $175,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
NYU Langone Medical Center, a world-class, patient-centered, integrated, academic medical center, is one of the nation’s premier centers for excellence in clinical care, biomedical research and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals: Tisch Hospital, its flagship acute care facility; the Hospital for Joint Diseases, one of only five hospitals in the nation dedicated to orthopaedics and rheumatology; Hassenfeld Pediatric Center, a comprehensive pediatric hospital supporting a full array of children’s health services; and the Rusk Institute of Rehabilitation Medicine, the world’s first university-affiliated facility devoted entirely to rehabilitation medicine--plus NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center’s tri-fold mission to serve, teach and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to NYULMC.org.