Director Business Solutions - Title Insurance - Remote Skip To ContentBrightMove JobsReturn to Essent.usCareersInterested in joining a fast-paced results-focused company that cares about its employees and is helping shape Americas housing finance industry Essent is currently interviewing for the following open positionsToggle navigationPortal HomeCreate Profile Share This Job Director Business Solutions - Title Insurance Job Title Director Business Solutions - Title Insurance Job ID 27779485 Work Remote Yes Location Remote Other Location Description Essent Group Ltd. NYSE ESNT is a Bermuda-based holding company collectively with its subsidiaries Essent which serves the housing finance industry by offering private mortgage insurance reinsurance risk management products and title insurance and settlement services to mortgage lenders borrowers and investors to support homeownership. We are focused on managing risk and dedicated to serving as a strong and fair counterparty. As a company we bring strong private capital and a commitment to risk management to the mortgage insurance industry.Title Director Business SolutionsLocation RemoteThe Director Business Solutions is a strategic and results-oriented leader responsible for the overall success of our title offerings including National Agency Solutions Agent Integrations and Pricing Solutions. This individual will support agent engagement develop and manage pricing solutions and ensure the delivery of state-specific services that provide workshare and production products to agents. In this position the Director will be a strong collaborator working closely with sales and production teams to ensure seamless execution and optimal performance. A strong ability to actively seek solutions and availability to engage in person and virtually to achieve success is required. As a dynamic and resourceful professional we will rely on you to perform the following duties · Develop and execute a comprehensive agent engagement strategy to foster strong long-term relationships. · Act as the primary point of contact for national agents with production and workshare business addressing their needs and concerns in a timely and effective manner. · Create and manage communication channels to keep agents informed and engaged. · Act as a primary relationship owner to agents with flexibility on availability after hours or upon agent need · Travel as needed to support engagement with key customers engage with Essent Title production leaders to optimize in-person meetings at locations optimal to agents including conferences · Direct TPS efforts to deliver integrated production and underwriting services to agents including managing Help Desk" environment to capture measure and monitor tickets for service · Manage pricing engines that Essent Title engages with to support lender operations including updating testing and auditing fees with each engine · Collaborate with the finance and sales teams to ensure pricing alignment with business objectives. · Support changes to pricing both with agents and with pricing engines to drive revenue support lender business growth and comply with stateengineEssent pricing initiatives · Oversee the delivery of state-specific services ensuring compliance with all regulatory requirements. · Customize service offerings to meet the unique needs of different state markets. · Partner with production teams to ensure the timely and accurate delivery of all services. · Establish and monitor key performance indicators KPIs to track and evaluate performance. · Implement process improvements to enhance efficiency and effectiveness. · Based on number of agents engaged and volume supported lead a team to deliver Pricing TPS and NAS services. · Performs other duties as assigned by management.Minimum Education & Experience Requirements· Bachelors degree in Business Administration or related field or equivalent industry experience MBAadvanced degree a plus.· 10 years of experience in the agency or insurance industry practical experience in operations risk business solutions and customer-facing systems a plus.· Proven experience in a leadership role within the agency or insurance industry 5 years of progressively increasing management experience including directing and leading organizational project teams preferred.· Strong understanding of pricing strategies agent engagement and state-specific service delivery.· Knowledge of standard concepts practices and procedures within the agency or insurance industry. · Strong leadership capabilities with the ability to organize build influence and develop teams.· Excellent communication negotiation and interpersonal skills with demonstrated ability to collaborate effectively with cross-functional teams.· Excellent planning and time management skills with the ability to manage multiple priorities with conflicting deadlines.· Ability to translate data insights into actionable strategies.· Ability to develop and implement long-term business strategies.· Skilled in identifying issues and implementing effective solutions.· Demonstrated ability to deliver clear compelling presentations to senior leadership and stakeholders including investors.· High proficiency in MS Office Suite.Our commitment to your success is enhanced by our competitive salary and comprehensive benefits package including paid time off medical dental vision 401k and disability benefits. We work to maintain a positive environment for our employees where people can learn and grow with the company. Essent is an Equal Opportunity Employer. Option 1 Login and Apply UsernamePassword Submit Option 2 Create a New Profile Create Profile and Apply to Job Return to Essent.usReturn to Essent.us Engineered by BrightMove 2026