Director Business Transformation - Chicago, IL

3368700No5998548410.00.026-May-2026Director Business Transformation - Chicago, ILSales, Customer Service & Origination Director Business Transformation - Chicago, IL

Role Purpose:

The Director, Transformation is responsible for driving the people side of transformation initiatives across the global Sales and Commercial Excellence organization. This role ensures successful adoption of strategic programs such as sales transformation, CRM implementations, go-to-market redesigns, training, and digital enablement. The role partners closely with Commercial Excellence teams, GTM organization, and HR to embed sustainable behavioral and cultural change that delivers measurable business outcomes.

Responsibilities

Change Strategy & Planning

• Define and implement

comprehensive change management strategies aligned with global sales and commercial transformation initiatives

• Conduct change impact assessments across regions, functions, and customer segments
• Develop structured change roadmaps, stakeholder engagement plans, and adoption frameworks

Stakeholder Management & Leadership Alignment

• Partner with senior executives (e.g., Regional Sales Heads, Commercial Leaders) to align on transformation objectives
• Identify and manage key stakeholders, sponsors, and change champions across markets
• Facilitate leadership alignment workshops and communication cascades

Communication & Engagement

• Design and execute multi-channel communication strategies tailored to diverse global audiences
• Translate complex transformation programs into clear, compelling narratives for sales teams
• Ensure consistent messaging across geographies and organizational levels

Training & Capability Building

• Collaborate with Sales Enablement teams to design and deploy training programs supporting new tools, processes, and behaviors
• Drive capability building in areas such as consultative selling, pricing discipline, and digital adoption
• Ensure training effectiveness through measurable adoption and performance metrics

Adoption & Reinforcement

• Establish frameworks to track adoption, usage, and behavioral change (e.g., CRM utilization, pipeline quality, pricing adherence)
• Define KPIs and success metrics aligned with business objectives
• Implement reinforcement mechanisms (incentives, governance, coaching) to sustain change

Transformation Program Support

• Act as a key member of transformation program teams (e.g., CRM rollout, sales operating model redesign)
• Integrate

change management workstreams into overall program governance and timelines

• Identify risks and resistance points and proactively develop mitigation strategies

Culture and Mindset Shift

• Drive a culture of data-driven decision-making, accountability, and customer-centricity within sales organizations
• Support mindset shifts toward standardized processes and global best practices
• Champion continuous improvement and agile ways of working

Experience Required

• 8-12+ years of experience in Change Management, Sales Transformation,

or Commercial Excellence

• Proven experience in large-scale, global change initiatives within multinational organizations
• Strong understanding of sales processes, commercial operations, and go-to-market models
• Experience with CRM transformations (e.g. Salesforce) highly preferred

Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

REF:109257BR

109257BRChicago IL - Illinois #LI-JW1 About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.#LI-Onsite #IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by lawBenefits and Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:

• Physical wellness - medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
• Financial wellness - flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers' compensation, legal assistance, identity theft protection.
• Mental and social wellness - Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).

Additional benefits include:

• Paid time off including paid holidays.
• Adoption assistance and paid maternity and parental leave.
• Tuition assistance.
• Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.
• Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.

Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.

If hired, employees will be in an "at-will position" and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

The pay range for this position is expected to be between:

$160,800.00 - $223,900.00The total compensation package for this position will also include annual bonus and a long-term incentive plan