Director Change Management & Communications

Royal Caribbean Group

Miami, FL

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Change Management, Communication Skills, Leadership, Project/Program Management, Relationship Management, Strategic Planning
LOCATION
Miami, FL
POSTED
1 day ago

We are seeking a Director of Change Management and Communications to lead organization-wide transformation initiatives blending digital and operational change.

Responsibilities include developing and executing change strategies, crafting compelling narratives for complex technical updates, measuring engagement, and building advocacy programs. The role involves partnering with teams to design micro-learning resources, managing stakeholder relationships, and aligning communications with project milestones.

Qualifications require 15+ years of experience in large-scale change leadership, proven communication strategy skills, and expertise in transformation methodologies. A bachelor’s degree is required, with certifications like CCMP or Prosci preferred.

Core competencies include strategic planning, stakeholder management, excellent communication, and proficiency in AI tools and project management platforms. The role offers an opportunity to influence global teams and drive impactful digital adoption.

About the Company

R

Royal Caribbean Group