Director, Data Center Facility Operations - Saline Township, MI

Oracle

Olympia, WA

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JOB DETAILS

SALARY

$139,400–$291,800 Per Year

SKILLS

Artificial Intelligence (AI), Automation, Change Control, Cloud Computing, Commissioning, Construction Engineering, Continuous Improvement, Corrective Action, Corrective and Preventative Action (CAPA) Systems, Crisis Management, Customer Relations, Data Quality, Embedded Systems, Event Management, Failover, Financial Planning, Hardware Administration, Hardware Installation, Incident Management, Instrumentation, Leadership, Legal, Life Safety Systems, Logistics, Machine Tool, Managed Care, Network Operations Center, Network Support, Occupational Health, On Call, Operational Audit, Operational Control, Operational Improvement, Operational Support, Operations Management, Operations Processes, Oracle, Performance Analysis, Performance Metrics, Physical Security, Predictive Modeling, Preventative Maintenance, Problem Solving Skills, Project/Program Management, Property Insurance, Quality Control, Reliability Engineering, Risk, Risk Analysis, Risk Management, Root Cause Analysis, Safety/Work Safety, Service Level Agreement (SLA), Site Evaluation, Standard Operating Procedures (SOP), Stock Purchase Plans, Supervisory Control and Data Acquisition (SCADA), Team Lead/Manager, Telemetry, Time Tracking, Training Program, Vendor/Supplier Evaluation

LOCATION

Olympia, WA

POSTED

28 days ago

**Job Description** Leads enterprise-wide performance monitoring and real-time operational governance, ensuring standardized processes for shift operations, event management, escalation, incident command, and communications. Oversees capacity and readiness for critical infrastructure (power, cooling, controls, life safety, and physical security), ensuring sites are resilient, compliant, and audit-ready. Partners with executive leadership on multi-year operational, reliability, and financial targets; drives adoption of automation, telemetry, and predictive maintenance to reduce risk and improve mean time to restore (MTTR). Establishes crisis management standards, continuous improvement mechanisms, and a culture of operational excellence, knowledge sharing, and accountability. Leads major expansion and transformation initiatives impacting operational readiness, serves as senior liaison across regions, and oversees the full lifecycle of critical infrastructure and hardware assets-including install, maintenance strategy, spares, vendor performance, and investment governance-to optimize reliability, security, and scalability. **Responsibilities** Key Responsibilities 24/7 Mission Critical Operations Leadership + Owns 100% uptime operations for a portfolio of very large/complex data center sites, ensuring consistent execution of shift coverage, operational handoffs, and standardized runbooks. + Establishes and governs the Mission Critical Operations (MCO) operating model: command structure, on-call rotations, escalation paths, and service-impacting event response. + Ensures operational readiness for high-severity incidents through drills/tabletops, incident commander training, and continuous improvement of response playbooks. Performance Monitoring, Controls, and Reliability + Defines the enterprise strategy for real-time monitoring and operational health across the portfolio (BMS/EPMS/SCADA/telemetry), aligning KPIs to uptime, reliability, safety, and customer outcomes. + Drives operating rhythms for reviewing: availability, MTTR/MTBF, alarm quality, repeat events, maintenance effectiveness, and risk posture. + Establishes standards for preventive and predictive maintenance, MOP/SOP/EOP quality, change control, and operational compliance. Incident, Problem, and Crisis Management + Governs standards for event triage, incident command, escalation, stakeholder communications, and customer-impacting notifications. + Leads post-incident reviews for P1/P0 events, ensuring root cause analysis (RCA) quality, corrective/preventive actions (CAPA), and verified closure. + Operates as executive escalation point for highly complex incidents and cross-regional reliability risks. Capacity, Resiliency, and Site Readiness + Oversees evaluation of power, cooling, physical space, network/support infrastructure, and security capacity, ensuring readiness for load growth and peak conditions. + Ensures resiliency standards are met (redundancy, maintenance windows, failover testing, generator/UPS readiness, fuel strategy as applicable). + Directs operational risk assessments and ensures sites remain audit-ready and compliant with applicable standards and internal controls. Automation and Operational Tooling + Drives adoption of automation for alarm correlation, workflow orchestration, remote operations, and predictive analytics to reduce human error and improve response times. + Standardizes data quality and instrumentation required for high-confidence operational decision-making. + Expansion, Launch, and Transformation (Operational Readiness Focus) + Leads operational support for expansions/new builds/site launches, ensuring Day-0/Day-1 readiness, staffing, training, spares, procedures, and turnover acceptance criteria. + Partners with engineering and construction to embed operability, maintainability, and safety into design and commissioning. Asset Lifecycle, Vendors, and Investment Governance + Oversees lifecycle strategy for critical infrastructure and supporting hardware assets: installation, maintenance, spares, logistics, inventory, and decommissioning. + Establishes enterprise standards for vendor performance, SLAs, service quality, and compliance; drives corrective actions where performance gaps exist. + Approves and manages multi-million dollar investments in upgrades, capacity expansion, reliability improvements, and risk remediation. **Core Leadership Responsibilities (unchanged but aligned to 24/7 ops)** Planning & Execution + Provides strategic oversight for mission-critical operational initiatives, ensuring priorities reflect reliability risk, customer impact, and compliance needs. Collaboration & Partnership + Sets direction and builds strong partnerships with engineering, construction, security, network/IT, program management, and business stakeholders to ensure reliable 24/7 delivery. Problem Solving + Serves as escalation for complex operational/technical issues; drives disciplined, data-driven resolution and prevention of recurrence. Continuous Learning / Improvement + Champions operational excellence through training programs, certifications, drills, and a sustained improvement roadmap aligned to availability and risk reduction. + Performance and Development + Builds and develops a high-performing 24/7 operations organization, including shift leaders, incident commanders, and regional operations management. + This role supports a 24/7/365 environment and will require participation and managing incident and team management across all shifts. + Safety emphasis: explicit accountability for life safety and safe work practices (LOTO, energized work policies as applicable). Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $139,400 to $291,800 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - M4 **About Us** Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

About the Company

Oracle

For over three decades, Oracle has been the center of innovation for business software birthplace of the first commercially available relational database, the first suite of internet-based applications, and the next-generation enterprise-computing platform, Oracle Fusion. Today, Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers including - 100 of the Fortune 100 - representing a variety of sizes and industries in more than 145 countries around the globe. And Oracle's 110,000 global employees - including 30,000 developers working full-time on Oracle products -are critical to that success. Oracle Supports Workforce Diversity

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1977

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