Alliance/Partner Management, Analysis Skills, Budget Management, Business Development, Business Growth, Business Operations, Business Performance Management, Business Strategy, Communication Skills, Conflict Resolution, Continuous Improvement, Contract Negotiation, Cross-Functional, Customer Experience, Customer Relations, Customer/Client Research, Financial Analysis, Home Security, Incentive Programs, Inside Sales, Internal Rate of Return (IRR), LinkedIn, Marketing, Multitasking, Negotiation Skills, Onboarding, Performance Goal Setting, Performance Metrics, Performance Tuning/Optimization, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Profit & Loss, Relationship Management, Risk Analysis, Sales, Sales Management, Sales Strategy, Smart Homes, Strategic Planning, Training Program, Training/Teaching, Trend Analysis, Writing Skills
Description
Brinks Home™ is a leader in the smart home and residential security industries. Our teams are committed to working together to provide a best-in-class experience for each other, and for the more than 1 million people we protect in the continental U.S., Canada, and Puerto Rico.
Position Overview:
We are seeking a dynamic, relationship-driven Director or Senior Manager, Dealer Sales (we are open to hiring at either level depending on experience) who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity.
We are seeking someone to drive growth, profitability, and dealer engagement across our dealer network. This highly visible, dealer-facing role combines strategic business development with hands-on relationship management to support dealer acquisition, onboarding, performance optimization, and long-term partnership success.
The ideal candidate is a strong communicator and business strategist who thrives in both virtual and in-person environments, excels at building trusted relationships, and is passionate about delivering an exceptional dealer experience while driving measurable business results.
Key Responsibilities:
Dealer Recruitment & Relationship Management
- Identify, recruit, and onboard new dealer partners aligned with company growth objectives
- Conduct virtual and in-person meetings with prospective and existing dealers to strengthen partnerships and drive production
- Lead dealer term negotiations and support contract execution processes
- Build and maintain strong dealer relationships through proactive communication, strategic consultation, and ongoing support
- Serve as a trusted advisor to dealers by identifying opportunities for growth, process improvement, and market expansion
Dealer Business Development & Performance Management
- Develop and execute dealer business development strategies to increase profitability, production, and market penetration
- Partner with dealers to implement effective go-to-market (GTM) strategies and sales initiatives
- Monitor and analyze dealer account performance metrics including IRR, credit average, 60-month term mix, ACH penetration, attrition, and overall profitability
- Manage dealer budgets and performance goals while identifying trends, risks, and growth opportunities
- Address and resolve channel conflict issues while maintaining strong partner alignment and collaboration
- Collaborate cross-functionally with internal sales, credit, operations, and marketing teams to support dealer success
Dealer Experience & Engagement
- Lead initiatives designed to enhance the overall dealer customer experience and strengthen dealer loyalty
- Develop and execute dealer incentive programs, contests, promotions, and events to drive engagement and production growth
- Coordinate sales training and onboarding programs to accelerate dealer ramp-up and improve long-term performance
- Gather dealer feedback and market insights to continuously improve processes, programs, and partner satisfaction
Requirements:
- Proven experience in dealer development, account management, sales, business development in the Smart Home or Residential Security Industry
- Strong relationship-building and negotiation skills with the ability to influence and drive results
- Analytical mindset with experience interpreting performance metrics and profitability indicators
- Excellent verbal and written communication skills
- Ability to manage multiple priorities in a fast-paced, growth-oriented environment
- Comfortable traveling for in-person dealer meetings, events, and business development activities, as needed
What Success Looks Like:
- Growth in dealer acquisition and production
- Increased dealer engagement, profitability, and retention
- Strong dealer satisfaction and long-term partnership development
- Successful execution of strategic initiatives that drive business growth and operational excellence
Benefits:
- Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program:
- Medical, Dental, Vision, 401(k) with Employer Match, Paid Time Off & Paid Holidays, HSA/FSA, Life & AD&D Insurance, Disability Coverage, Maternity/Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, Employee Referral Program, and Continuing Education
- To learn more about our company culture and career opportunities, please visit our LinkedIn and Career Page.
Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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