Director Delivery Management

The Director Delivery Management owns end-to-end delivery accountability for a large, complex energy sector account. This is a senior client-facing role that combines hands-on program governance with strategic advisory, guiding the client through an AI-native transformation of their engineering organization while maintaining the commercial and relationship health of the engagement.

The right person leads from the front: they dont wait for problems to surface, they anticipate them. They bring a point of view into every client conversation, not just status updates.

Responsibilities

• Own the delivery health of the account, operating ahead of issues rather than reacting to them, tracking risks, dependencies, and team signals before they become client problems

• Establish delivery rhythms, escalation paths, and decision frameworks that reduce noise and keep the program moving at pace

• Challenge the team and the client when scope, priorities, or ways of working are drifting; drive course corrections early

• Identify and pursue opportunities to expand delivery impact across the account, additional workstreams, adjacent teams, or new problem areas where EPAM can add value

• Act as the senior advisor on AI adoption within the accounts engineering organization, translating strategy into an actionable transformation roadmap

• Lead the design and implementation of an AI SDLC operating model, covering role-aware AI tooling integration, developer workflow transformation, and governance for a regulated environment

• Guide the client from isolated AI experimentation toward agent-driven delivery at scale, with measurable productivity outcomes (PR coverage, cycle time, defect reduction)

• Own the platform engineering conversation: shared AI infrastructure, tooling standardization, and the operating model that engineering teams work within

• Ensure all AI enablement work meets the clients regulatory and audit requirements, human-in-the-loop controls, auditability, and traceability are non-negotiable in energy sector contexts

• Bring maturity model thinking to leadership conversations: where the organization is today, where it needs to be, and what the path looks like quarter by quarter

• Serve as the primary executive relationship owner on the account owning C-suite and VP-level relationships and ensuring EPAM is seen as a strategic partner, not a vendor

• Run structured QBRs, steering committees, and executive briefings that communicate program health, transformation progress, and forward-looking roadmaps with clarity

• Manage commercial dynamics: SOW governance, change control, margin health, and renewal positioning

• Navigate stakeholder complexity across IT, business, and compliance functions, aligning competing priorities without losing delivery momentum

• Represent the clients interests internally to ensure EPAM allocates the right talent and resources to the account

Requirements

• Delivery leadership: 10+ years managing large, complex software delivery programs ($5M+ ACV or 50+ FTE)

• AI transformation: Hands-on experience leading or designing AI SDLC adoption across engineering organizations, not just awareness

• Regulated environments: Prior delivery in energy, utilities, financial services, or another regulated sector where governance and audit are central

• Executive engagement: Demonstrated track record building and maintaining C-suite / VP-level relationships over multi-year engagements

• Commercial acumen: Experience owning account P&L, SOW governance, and commercial negotiations

• Operating model design: Ability to design and implement new ways of working team structures, governance models, delivery ceremonies not just execute within existing ones

We offer/Benefits

• Medical, Dental and Vision Insurance (Subsidized)

• Health Savings Account

• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

• Short-Term and Long-Term Disability (Company Provided)

• Life and AD&D Insurance (Company Provided)

• Employee Assistance Program

• Unlimited access to LinkedIn learning solutions

• Matched 401(k) Retirement Savings Plan

• Paid Time Off

• Legal Plan and Identity Theft Protection

• Accident Insurance

• Employee Discounts

• Pet Insurance

• Employee Stock Purchase Program

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.