Director, Development Operations

Community Health System

Fresno, California

JOB DETAILS
SKILLS
Administrative Management, Budgeting, Coaching, Community Development, Community Health, Financial Administration, Financial Management, Financial Operations, Fundraising, Incentive Programs, Leadership, Maintain Compliance, Nonprofit, Operational Audit, Operational Strategy, Operational Support, Performance Metrics, Public Administration, Restricted Funds, Sales Pipeline, Scalable System Development, Scholarship, Stewardship, Team Lead/Manager, Tuition Reimbursement
LOCATION
Fresno, California
POSTED
30+ days ago
Overview:

The Director of Development Operations provides strategic and operational leadership for the systems, processes, and infrastructure that power fundraising across Community Health System. You will oversee prospect development, pipeline management, donor systems, gift processing, stewardship operations, and volunteer support. 

This role is part of a broader transformation of the Development function, with significant investment in strengthening infrastructure and expanding community engagement. You will play a key role in building scalable, data-driven operations that enable long-term philanthropic growth. 

Why Join Us 

  • Consecutively recognized as a top employer by Forbes, and in 2025 by Newsweek 
  • Eligible for annual incentive program, progressive sign-on incentive and comprehensive relocation package 
  • Access to Community University leadership development courses  
  • Tuition reimbursement, education programs and scholarships 
  • Vacation time accrues from Day 1 at the maximum allowable accrual rate   
  • Free money toward retirement with a 403(b) and matching contributions 
  • Great on-demand dining options, plus free parking and EV charging 
Responsibilities:

As the Director of Development Operations, you will lead a team that powers a high-impact philanthropy program dedicated to advancing care, expanding access and strengthening our community. 

  • Lead development operations functions, including prospect development, pipeline management, donor systems, gift processing, stewardship, and volunteer support 
  • Design and implement scalable processes and infrastructure to support fundraising growth and operational efficiency 
  • Establish and monitor KPIs to track pipeline health, operational performance, and fundraising outcomes 
  • Oversee financial administration of donor funds, ensuring compliance with donor intent and organizational policies 
  • Evaluate and implement technology solutions to modernize operations and enhance analytics capabilities 
  • Lead, develop, and coach a high-performing operations team 
Qualifications:

Education & Experience 

  • Bachelor’s Degree in Business, Communications, Public Administration, Nonprofit Management, or related field required 
  • 5 years of experience in development operations, advancement services, fundraising infrastructure, or related field required 
  • Experience managing teams and overseeing multiple operational functions required 
  • Proven track record of overseeing financial operations related to charitable giving, included restricted funds, budgeting, and donor intent compliance required 
Disclaimers:

• Pay ranges listed are an estimate and subject to change.
• If any bonuses are noted, they are only applicable to external hires meeting criteria.

About the Company

C

Community Health System

Community Health Systems, Inc. is a non-profit 501 (c) (3) 330 HRSA Grantee with Federally Qualified Health Center (FQHC) status. Established from the roots of Inland Empire Community Health Center in Bloomington, CHSI has grown with community health centers in the counties of Riverside, San Bernardino, and San Diego. These centers have been developed in accordance with standards established for safety net providers by the U.S. Department of Health and Human Services (HHS), the Health Resources Services Administration (HRSA), the Public Health Service (PHS), and the Bureau of Primary Health Care (BPHC).

As such, services are offered to the neediest in each community - the un-insured and under-insured, the working poor, those with limited ability to pay, the homeless, and the indigent. Services are provided at discounted (sliding fee scale) rates for those who qualify based on gross annual income and family size.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1985
WEBSITE
http://www.chs.net/