Director - Digital & AI

Linde plc

Tonawanda, NY

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JOB DETAILS

SKILLS

Artificial Intelligence (AI), Continuous Improvement, Customer Relationship Management (CRM), Data Quality, ERP (Enterprise Resource Planning), Internet Security, Operational Improvement, Operational Strategy, Performance Metrics, Regulatory Compliance, Return on Investment (ROI), Risk, Strategic Planning, System Integration (SI), Time Management, Vendor/Supplier Selection

LOCATION

Tonawanda, NY

POSTED

13 days ago

You will develop a strategic, comprehensive digital roadmap that aligns with overall business objectives
Identify opportunities for digital innovation and create strategies to leverage these opportunities
Establish frameworks for AI governance, data quality, and responsible AI use in partnership with IT and risk functions
Oversee the design, development, and implementation of digital products and platforms, ensuring projects are delivered on time, within scope, and with measurable ROI
You will research and recommend new digital technologies to improve operational efficiency and customer engagement
Manage a portfolio of digital initiatives, including core operational improvements and transformational ("disruption") projects
Ensure integration across systems (ERP, CRM, operational platforms) to enable end-to-end digital workflows
You will lead continuous improvement initiatives using data-driven insights and performance metrics
Partner closely with IT to define technology architecture, system integration, and platform strategy
Evaluate and implement new technologies, vendors, and tools to support digital strategy
You will be responsible for ensuring alignment with cybersecurity, data governance, and compliance standards

About the Company

Linde plc

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