Director, Domestic Relations Office

Director, Domestic Relations Office

Salary

$117,455.64 - $155,628.72 Annually

Location

1700 Guadalupe Street, Austin, Texas, TX

Job Type

Full Time

Remote Employment

Flexible/Hybrid

Job Number

26-10920

Department

Juvenile Probation

Opening Date

10/05/2026

Closing Date

10/19/2026 11:59 PM Central

• Description
• Benefits
• Questions

Job Summary

Directs the administrative and operational functions of the Travis County Domestic Relations Office (DRO) within a comprehensive family and civil courts system.

Provides leadership and strategic vision and direction for office-wide programs and operations, which serve families, County Departments and Courts pursuant to Texas Family Code §203.004. DRO services include child support and visitation enforcement, court-ordered custody and adoption evaluations, friend of the court functions, and other related compliance requirements. Ensures operations are conducted in accordance with applicable laws, regulations, policies, contractual requirements, and court orders.

Directs, plans, organizes, implements, monitors and evaluates department-wide operations and staff in complex functional or programmatic areas, and ensures compliance with State, Federal, County, Local laws, guidelines, policies and court orders.

Oversees and participates in the development of policies, procedures, programs, and strategic plans that advance DRO departmental goals and objectives. Provides oversight of administrative functions, including finance, budgeting, human resources, purchasing, information systems, facilities, resource planning, and records management.

Distinguishing Characteristics

This classification is distinguished by executive-level responsibility for multiple specialized programs within a complex judicial and governmental environment. The Director works extensively with the Travis County Juvenile Board, Family Court judges, attorneys, Travis County leadership and departments, the Texas Office of the Attorney General, state and federal agencies, community organizations, service providers, clients, and the public.

The candidate brings substantial leadership and management experience in a court setting, family law, child advocacy, child welfare, social services, legal services, or related public-sector environment. Experience with family court operations, guardians ad litem, child support programs, custody and access matters, adoption, visitation services, or other programs serving children and families.

Duties and Responsibilities

• Directs, plans, organizes, implements, monitors, and evaluates DRO operations and staff across complex functional and programmatic areas. Ensures compliance with applicable State, Federal, County, and Local laws, guidelines, policies, and court orders.
• Develops departmental strategic plans to accomplish goals and objectives and supports the development and implementation of programs for the effective and efficient delivery of services by DRO.
• Plans, develops and implements departmental goals, objectives, policies and procedures. Maintains oversight of day-to-day staffing and operations across DRO program areas.
• Directs management and staff in daily operations to include hiring, training, performance management and staff development.
• Prepares and administers budget for areas of oversight. Monitors and approves budget expenditures, and establishes and maintains internal procedures for budget-related matters.
• Establishes and maintains collaborative relationships with County partners and agencies that support DRO operations and services.
• Maintains effective communication and coordination with stakeholders, including the Courts, Travis County Commissioners Court, state and federal agencies, the legal community, local entities, clients, and the general public.
• Implements procedures in assigning, monitoring, and ensuring the timely completion and dissemination of court-ordered Child Custody Evaluations pertaining to custody and access requirements.
• Monitors and oversees DRO operations to ensure services are delivered in accordance with contractual requirements, including agreements with the Texas Office of the Attorney General, Child Support Division, and applicable federal, state, and local laws, rules, regulations, and standards.
• Monitors and oversees automated systems and processes used in the reconciliation of child support records and payments to provide an accurate, comprehensive record and computation of child support payments as required by the Travis County Family District Courts. Ensures compliance with requirements of the State Disbursement Unit.
• Prepares and reviews a variety of programmatic, fiscal, administrative and statistical reports and interprets findings. Evaluates current programs, services, procedures and practices on an ongoing basis.
• Plans and develops policies, procedures and programs to enhance program efficiency and effectiveness and monitors workload to ensure the delivery of quality services.
• Provides direction and guidance on policy interpretation to managers and staff regarding the application of appropriate procedures and legislative and statutory mandates.
• Represents the Domestic Relations Office and serves as a liaison and representative to local and statewide committees and task forces, advisory groups, and the general public.

Minimum Requirements

Education and Experience:

Bachelors degree in Public Administration or Business Administration or one of the Social or Behavioral Sciences or a directly related field AND seven (7) years of increasingly responsible experience in a social service, community corrections or a juvenile agency, including four (4) years of mid- to senior level supervisory or management experience;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements:

Valid Texas Driver's License.

Preferred:

Juris Doctorate Degree or Master's degree in Court Administration, Public Administration, Social Work or Behavioral Sciences, Finance, Business Administration or directly related field

Or Graduation from the Court Executive Development Program of the Institute for Court Management (ICM)

Knowledge of:

• Management and supervisory principles, practices and techniques.
• Court system administration and oversight principles.
• Policies, practices, procedures and terminology of assigned function.
• Federal, State, Local program laws and requirements.
• Accounting, purchasing and budgetary theory, principles and practices.
• Management information systems.
• Community resources and services.
• Modern office practices, procedures and methods.
• Computer equipment, use of spreadsheets, databases and software packages.
• Business communication and report preparation.

Skill in:

• Strategic planning, developing, monitoring and evaluating court systems and services.
• Managing staff, allocating resources and evaluating programs.
• Leadership, collaboration and effective communication.
• Problem-solving and decision-making.
• Interviewing and investigative practices and processes.
• Developing and monitoring program budgets.
• Preparation of reports and ability to make presentations to various audiences.

Ability to:

• Direct, motivate, train, develop and evaluate staff.
• Develop and recommend program initiatives and services.
• Prepare and analyze administrative and statistical reports.
• Work independently and efficiently.
• Perform multiple tasks and organize diverse tasks.
• Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies and providers, other County employees and officials, and the general public.

Work Environment & Other Information

Physical requirements include the ability to lift/carry up to 5-15 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, walking, sitting, repetitive motion, reaching, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, client/customer contact, and squatting to perform the essential functions.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

Work Hours: Monday-Friday, 8:00 - 5:00 PM; Works some nights and weekends.

Location: 1700 Guadalupe St, Austin, TX 78701

Department: Juvenile Probation

Criminal, Driving, Education, and Employment Background Checks Required.

Drug and Alcohol Tests Required.

For updates or questions on this position, contact Jeremy.Noel@traviscountytx.gov.

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

Benefits

Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.

FY2026 Travis County Benefit Guide

In this valuable Travis County Benefits Guide you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.

Credit Union

Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.

Deferred Compensation

Employees may enroll in a tax- free sheltered investment plan through payroll deduction.

Direct Deposit

Employees may sign up for direct bank deposit.

Employee Assistance Program

Travis County provides a confidential counseling and referral service free of charge to county employees and their family.

Employee Organizations

Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.

Employee Health & Wellness Clinic

Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.

Holidays

An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.

Insurance

Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.

The following benefits are employee paid:

• Dental
• Vision
• Supplemental Life, AD&D
• Dependent Life
• Short Term Disability
• Long Term Disability
• Long Term Care

New employees are covered on the first day of the month following 28 calendar days of employment.

Longevity

Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.

On the regular payday on or after the employees fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.

Parking

A limited number of assigned parking spaces are available to employees in the Courthouse Complex.

Personal Holidays

Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:

January - March

3 personal holidays

April - June

2 personal holidays

July - September

1 personal holiday

October - December

None

New employees are eligible to take personal holidays after 90 days of employment.

Retirement

Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.

Sick Leave

Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.

Parental Leave

Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.

Tuition Refund

Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.

Vacation

Based on years of county service, regular, full-time employees earn vacation time at the following rates:

0 to 5 years

4.0 hours per pay period

6 to 10 years

4.5 hours per pay period

11 to 15 years

5.0 hours per pay period

16 to 20 years

5.5 hours per pay period

21 plus years

6.0 hours per pay period

Part-time employees earn vacation leave on a pro-rated basis.

Workers Compensation

The county provides all employees workers compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.

01

How many years of mid- to senior-level management experience do you have, including responsibility for staff, programs, or organizational operations?

• Less than 2 years
• 2 years to less than 5 years
• 5 years to less than 10 years
• 10 years to less than 15 years
• 15 years or more

02

How many years of professional experience do you have in a family law, civil court, child advocacy, child welfare, legal services, or closely related environment?

• Less than 2 years
• 2 years to less than 5 years
• 5 years to less than 10 years
• 10 years to less than 15 years
• 15 years or more

03

How much experience do you have overseeing or managing programs involving family court services, child support, custody or access matters, or related services for children and families?

• Less than 2 years
• 2 years to less than 5 years
• 5 years to less than 10 years
• 10 years to less than 15 years
• 15 years or more

04

How many years of experience do you have managing multiple programs or functional areas directly and through subordinate supervisors or managers?

• Less than 2 years
• 2 years to less than 5 years
• 5 years to less than 10 years
• 10 years to less than 15 years
• 15 years or more

05

Do you meet the stated minimum qualifications through either the specified education and experience requirements or an equivalent combination of education and experience?

• Yes
• No

Required Question

Employer Travis County

Address 700 Lavaca Street

Austin, Texas, 78701

Website https://www.traviscountytx.gov/human-resources/jobs