Director, Emergency Management

Strong Internal Identified

A strong internal candidate has been identified.

Salary Grade

Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $65,779 and $83,210, depending on qualifications, experience, department budgets, and industry data.

Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

Job Description

POSITION OBJECTIVE

The Director of Emergency Management leads the Case Western Reserve University response to matters of safety, preparedness and organizational resilience processes. This includes assisting the university in adjusting to ongoing transformations. The director will develop and manage operational activities and initiatives of organizational resiliency, designing and implementing business processes for enhanced operational resiliency, and will serve as a principle responder and subject matter expert for disaster and emergency response -including preliminary and ongoing assessments of campus readiness and ongoing evaluation of response, emerging needs, best practices, and opportunities for improvement. To achieve these goals this position takes a comprehensive and strategic approach to matters ranging from health and safety of the campus community as well as processes and preservation related to maintaining the universitys operations in times of crisis. The director is responsible for development, planning, direction and administration of the universitys organizational resilience, emergency management, and business continuity.

ESSENTIAL FUNCTIONS

• Lead a strategic, comprehensive and high level approach to preparedness, response, and recovery to disasters on campus. Including the development, implementation, and delivering of a comprehensive business continuity and resiliency program strategy and framework that enables and supports the achievement of the universitys overall organizational strategy and objectives. Utilize knowledge, experience, and research to incorporate the latest trends in emergency management and business continuity, bringing awareness to the universitys needed areas of improvement and strengths. Responsible for benchmarking the universitys progress in readiness and resiliency while monitoring emerging technological trends. Communicate and advising the Office of General Counsel, as well as other divisions within the university, regarding needs and opportunities and recommended response. (20%)
• Responsible for the universitys emergency management programs: building emergency action plans in accordance with Federal, State and Local laws; Emergency Operations Center activation; manage Critical Incident Management Team development and group rosters; development, implementation, and regular review of the universitys emergency operations plan; assist in managing emergency notification system with AVP, Internal Communications University Marketing and Communication. Supervise staff associated with emergency management, which may include program officer/s and interns or a combination thereof. Advise the senior staff on development, review and implementation of policy, procedures and best practices related to emergency management and critical incident response. Oversee/maintain records of training/certification of university personnel in areas related to emergency management. Provide educational presentations to the universitys faculty, staff and students and administration on emergency preparedness and distribute information on campus regarding emergency preparedness and response procedures. (20%)
• Directly supervise the universitys business continuity planning program. Ensure all required units on campus have developed a business continuity plan and that it is updated annually, or when significant changes warrant updates. (20%)
• Advise senior staff on recommendations related to the universitys emergency communication technologies. Develop and maintain protocols related to execution of the Emergency Communication System. Ensure compliance with all state, federal and local regulations and training standards associated with the communications center. (20%)
• Maintain universitys emergency operations plan. Design and implement a comprehensive exercise program that tests applicable plans and procedures including departmental and university-wide tabletop, functional and full scale exercises as well as smaller scale drills and exercises. Ensure on-going collaboration with local emergency response agencies to ensure that the universitys emergency response plan is effectively coordinated with these external agencies. Represent Case Western Reserve University within the community and professional organizations related to emergency management and business continuity. Liaise and assist with parallel programs: University Health and Counseling Service, Environmental Health and Safety Services; and Case Western Reserve University EMS program to ensure policy compatibility and operational support. Serve as program director for the universitys volunteer Campus Emergency Response Team (CERT), to include training, purchasing of supplies and operational drills. Ensure university compliance with applicable standards and accreditations. Lead or support accreditation efforts ensuring compliance with Emergency Management Accreditation Program (EMAP) standards, coordinate across departments to gather required evidence, facilitate site visit preparation, and maintain ongoing readiness for reaccreditation. (15%)

NONESSENTIAL FUNCTIONS

• Serve as the universitys designated Campus Safety Survey Administrator. Prepare, publish and distribute the Annual Security Report in compliance with Jeanne Clery Campus Safety Act (Clery Act) and the Department of Education rules and regulations. Direct and coordinate the universitys Clery Act compliance program. Gather all necessary data from external and internal police departments and organizations for the annual security report. Develop and implement Clery Act policies and programs in cooperation with other university departments. Manage and update the universitys daily crime log. serve as records custodian for all Clery Act compliance documentation. Stay aware of pending and final changed to the Clery Act and other related laws such as the Violence Against Women (VAWA) and Campus Sexual Violence Elimination (SaVE) Act. Create, implement, and maintain preparedness programs, including the campus-wide CPR training program, the campus-wide AED program, and National Weather Service StormReady. (5%)
• Perform other duties as assigned. (<1%)

  CONTACTS

  Department: Regular contact with supervisors and staff regarding emergency management operations.

  University: Contact with senior staff, university administrators, faculty and staff to provide consultation and planning information. Contact with university staff with potential involvement in emergency response, provide training, readiness initiatives, and recovery.

  External: Contact with local, state, and federal emergency response agencies to coordinate response plans.

  Student: Contact with university students to provide safety information and student organizations as appropriate.

  SUPERVISORY RESPONSIBILITIES

  Supervise 2 direct professional staff reports, student employees and interns. Also has direct responsibility for the execution of emergency response training exercises.

  QUALIFICATIONS

  Education/Experience/Licensing: Masters degree in Emergency Management or related field and 5 years incident management experience, emergency management and public safety experience, OR Bachelors degree in Emergency Management or related field and 7 years of incident management experience, emergency management and public safety experience required. Must possess training certificates in ICS, NIMS and the FEMA series or related certificates. Possess a valid Ohio Operators license with no significant violations. Pass a thorough background investigation including criminal history and psychological screening. Must be able to receive LEADS certification upon hire.

  REQUIRED SKILLS

  • Knowledge of Federal, State, County and local government statutes and guidelines related to emergency preparedness.
  • Experience with the Emergency Management Accreditation Program is highly desirable.
  • Demonstrated strong understanding of Emergency Management Accreditation Program standards and the accreditation process, including program self-assessment, documentation management, stakeholder coordination, and continuous improvement planning.
  • Familiarity with emergency management best practices, policy development, corrective action planning, and performance measurement in alignment with Emergency Management Accreditation Program requirements preferred.
  • Must be able to obtain and maintain LEADS certification upon hire.
  • Excellent verbal and written communication skills. Strong presentation skills.
  • Experience with developing a business continuity plan. Good understanding of business continuity concepts.
  • Experience with all hazards planning.
  • Excellent business writing skills.
  • Excellent verbal/ written communication skills-training/ presentation skills. Must be able to interface and coordinate work efficiently and effectively with numerous academic and administrative departments of the university. Ability to interact with colleagues, supervisors, and customers face to face.
  • Strong administrative, analytical, organizational, and decision-making skills. Effective in developing tasks and managing resources to achieve target dates.
  • Must be a leader and productive team player. Ability to meet consistent attendance
  • Strong personal computer skills - Microsoft Office, Word, Excel, PowerPoint, etc.
  • ICS/NIMS training preferred or to complete within the first year.
  • Experience with the Homeland Security Exercise Evaluation Program.
  • Ability to meet consistent attendance.
  • Ability to interact with colleagues, supervisors, and customers face to face.
  • Ability to demonstrate successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
  • Willingness to learn and work with Artificial Intelligence (AI) tools and technologies.

  WORKING CONDITIONS

  General office environment. The employee will operate a university vehicle while on the job. May be required to work extended hours based on situational and staffing needs.

  EEO Statement

  Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.

  Reasonable Accommodations

  Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.

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