Project HOPE is an international NGO of more than 1000engaged employees and hundreds of volunteers who work in more than 25countries responding to the worlds most pressing global health challenges.Throughout our 60-year legacy Project HOPE has treated millions of patientsand provided more than 3 billion worth of medicines to local health careorganizations around the world. We have helped build hundreds of healthprograms from the ground up and respond to humanitarian crises worldwide.Code of ConductIt is our shared responsibility and obligationto treat each other with respect take affirmative steps to prevent mattersinvolving Sexual Exploitation & Abuse and Trafficking in Persons and todisclose all potential and actual violations of our Code of Conduct which mayinclude Conflicts of Interest Fraud Corruption Discrimination orHarassment. Together we canreinforce aculture ofrespect integrity accountability and transparency.POSITION SUMMARY The Director of EnterpriseApplications & Data leads the modernization integration and governance ofProject HOPEs global enterprise systems and data ecosystem ensuring platformssuch as ERP CRM HRIS LMS M365 and digital health systems are securescalable interoperable and aligned with organizational strategy. The roledrives the development of the enterprise digital operating model strengthensglobal service delivery across HQ regions and country offices and builds aunified architecture spanning applications data integrations cloudalignment and cybersecurity standards.Additionally the Directoroversees enterprise data governance responsible AI adoption changemanagement and digital skills development ensuring that technologyinvestments translate to stronger program delivery operational excellenceevidence-driven decision‑making and improved healthoutcomes. The position partners closely with programs country and functionalleaders to ensure technology becomes a true mission enabler-supportingmonitoring and evaluation research donor reporting emergency response andglobal health systems-while cultivating a culture of accountabilityinnovation documentation and continuous improvement across the digitalworkforce.PRINCIPAL RESPONSIBILITIES1. Enterprise Systems Strategy Roadmap & Digital Operating ModelOwn the multi-year strategy and roadmap for ERP CRM HRIS LMS digital health systems M365 web applications including SharePoint Intranet and related business systems.Lead development and continuous refinement of the IT digital operating model clarifying service roles workflows processes and cross‑team operating norms.Translate organizational strategy 2030 Strategy MEL Strategy digital health initiatives into systems and data transformations that improve program quality operational efficiency and evidence‑driven decision‑making.Co‑create technology priorities with Finance HR Programs BD Policy & Advocacy and global country teams.2. Service Delivery & Organizational AlignmentDesign and oversee the global service delivery model including regionalcountry support alignment tiered operations escalation pathways SLAs and coverage frameworks.Partner with Infrastructure Cybersecurity and Helpdesk to ensure enterprise applications integrate seamlessly into a resilient global IT support ecosystem.Drive adoption of enterprise processes for release management change control documentation asset lifecycle governance and operational excellence.3. Digital Health Program Systems & Mission EnablementProvide strategic leadership for program‑facing digital platforms including DHIS2 digital health tools emergency response technologies field data collection systems and analytics platforms.Ensure enterprise systems support high‑quality monitoring evaluation learning research donor reporting and health outcome measurement.Partner with global health leadership to ensure program systems are interoperable secure future‑ready and aligned with global public health best practices.4. Enterprise Data Governance Quality Stewardship & ProtectionCo‑lead the Enterprise Data Governance Committee establishing and maintaining data ownership stewardship quality standards metadata practices and lifecycle governance across global teams.Build and operationalize the enterprise data stewardship model-including data owners data stewards and functional data champions-to ensure accountability consistency and high‑quality data across systems.Develop and drive adoption of enterprise-wide data governance frameworks including data definitions classification schemas data catalogs lineage documentation and data quality controls.Support the Data Protection Committee which is co‑led by the CIO and General Counsel by ensuring enterprise applications workflows and integrations comply with privacy security and regulatory requirements in partnership with Legal Cybersecurity and Infrastructure teams.5. Integration & Enterprise Architecture LeadershipOwn the enterprise systems integration strategy including API governance middleware Power Platform managed connectors event-driven architectures and cross‑system automation.Ensure alignment between business requirements enterprise architecture principles cybersecurity standards cloud modernization and application lifecycle management.Partner with infrastructure and security teams to ensure systems are scalable resilient and aligned with Zero Trust principles.6. Responsible AI Adoption Automation & InnovationLead enterprise adoption of AI-powered workflows including Microsoft 365 Copilot Azure OpenAI Power Platform AI capabilities and programmatic AI solutions for BD donor intelligence research and field programs.Operationalize Responsible AI principles-including transparency fairness security compliance risk mitigation and ethical safeguards.Maintain an organizational AI use‑case pipeline managing prioritization readiness risks and adoption.Champion innovation and emerging technologies that strengthen mission delivery and organizational performance.7. Change Management Adoption & Workforce Digital SkillsLead enterprise technology change management including communication training behavior change frameworks and executive alignment.Develop and maintain a global digital skills capability framework in partnership with HR to uplift digital literacy across departments and country teams.Drive organization‑wide adoption of new systems policies and processes through structured enablement training programs guides and measurement.Build a culture of documentation process consistency and continuous improvement.8. Vendor Ecosystem Strategy Contract Optimization &PartnershipsOversee all major application and data vendor partnerships e.g. Microsoft digital health partners systems integrators managed services providers.Drive strategic sourcing contract optimization licensing rationalization vendor performance management and roadmap alignment.Evaluate and select technology solutions through rigorous technical financial security and operational criteria.9. Application Lifecycle Management & Operational ExcellenceImplement standardized and repeatable processes forRelease & deployment managementChange managementIssue escalation & incident resolutionEnvironmental governance DEVTESTUATPRODDocumentation and knowledge managementEnsure application environments are well‑governed audited monitored secure and aligned with cybersecurity incident response protocols.10. Team Leadership & Global Capacity BuildingBuild and lead a global distributed applications & data team with diverse expertise across enterprise applications analytics data governance integration and support.Mentor and develop staff through capacity building coaching training pathways and clear growth trajectories.Strengthen cross‑functional and cross‑regional collaboration across HQ regions and country offices.MINIMUM QUALIFICATIONSBachelors degree in Information Systems Computer Science Engineering Data Management or related field.10 years of progressive experience managing enterprise systems business applications data platforms or digital transformation programs.5 years of leadership experience managing technical teams vendors and complex cross‑functional initiatives.Demonstrated experience with major enterprise systems ERP CRM HRIS LMS and cloud-based platforms especially Microsoft 365 M365 Copilot and Power Platform.Strong background in data governance enterprise integration data quality and enterprise architecture principles.Experience leading organizational change technology adoption process transformation and global team alignment.PREFERRED QUALIFICATIONSMasters degree MIS MBA Data Management Public Health Informatics or related.Experience in nonprofit humanitarian or global health organizations.Professional certifications such as PMP ITIL TOGAF CDMP Prosci or equivalent.Experience implementing responsible AI AI‑enabled program workflows or data-driven public health systems.Demonstrated success building cross-country multi-year digital transformation programs.PHYSICAL DEMANDS ANDWORK ENVIRONMENTThe physical demands and work environmentcharacteristics described here are representative of those that must be met byan employee to successfully perform the essential functions of this job. Reasonableaccommodation may be made to enable individuals with disabilities to performthe essential functions.Physical demands While performing the duties of this job the employee must be mobile in an office environment and able to use standard office equipment. Must be able to communicate in verbal and written form and must be able to travel internationally. Project HOPE employees may be required to travel or work in countries where working conditions are classified as hardship."Work environmentBelowis a general list and may not include all neededTypical office environment with exposure to a minimal noise level. Emergency deployments may be in resource-deprived environments with austere living conditions.Travel for extended periods may be by air andor other modes of transportation. While international travel is not a regular part of every job programmatic needs may require it intermittently. Project HOPE employees may be required to travel or work in countries where working conditions are classified as hardship."Salary range starts at per year. Compensation for the role is dependent on several factorsincluding a candidates qualifications skills and experience. Project HOPEoffers comprehensive benefits as part of the total compensation packageincluding health dental vision and life insurance 403b paid leave andmuch more. For more information about our benefits please visit ourbenefitspage.Due to the large number of inquiries we receive onlycandidates who have met the required experience & qualifications for thisposition will be considered.No phone calls please.However since we are active around the world in the fieldof public health we may wish to retain your CV in our database forotherfuture opportunities unless you direct us otherwise.Notice to applicants Project HOPE does not conduct directsolicitationrecruitment via email. Project HOPE never asks job applicants forpayment or financial information at any stage of the recruitment process.Project HOPE will never send you a third-party check and ask you to cash it. Ifyou have been recruited via email pleasecontactComplianceprojecthope.orgThank you very much for your interest in Project HOPE.