Director, Enterprise Strategy & Transformation

Job Summary:

UCSF's Enterprise Strategy & Transformation (EST) seeks an exceptional professional to join our highly skilled and engaged team providing internal consulting services to our dynamic, mission-driven institution. The Organizational Development Manager leads a team of consultants providing expert coaching, training, and consulting on Lean continuous improvement implementation, in addition to strategic planning, project management, and change management. The EST staff enjoy challenging and impactful project work, professional development opportunities, and an engaging hybrid work environment.

The EST Managing Consultant is a key leader in the EST and provides consulting services directly to clients in addition to managing a team of consultants. Key responsibilities include:

• Provide leadership for our Lean continuous improvement program, working with leaders and staff to advance our culture of continuous improvement
• Provide consulting to our internal clients, utilizing skills in project management, group facilitation, and change management to help clients achieve their goals.
• Work with our internal clients to understand their needs and goals, and to plan EST engagements to achieve the desired outcomes.
• Manage professional-level staff and projects; assume responsibility for the quality of work produced by organizational consultant staff.
• Establish objectives and determine how to use resources to meet schedules and goals. Provide guidance to subordinates within the latitude of established organization policies.
• Participate as a member of the EST leadership team. Assist with establishing goals, objectives, and practices in support of organizational effectiveness.

Department Overview:

UCSF's Enterprise Strategy and Transformation (EST) is an internal business advisory unit of skilled professionals who provide consulting services to UCSF Enterprise. The EST works with central leaders, the schools, and department staff to implement both campus-wide and unit-specific operational improvements. The EST consulting services include strategic planning, business process improvement, systems implementations and organizational restructuring. The EST provides these services leveraging skills in project management, group facilitation, change management, and Lean transformation. EST staff possess sound strategic thinking and consulting skills that guide the organization towards collaboratively identified, workable solutions.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Required Qualification:

• Bachelor''s degree in Organizational Change, Business Administration or related area and 10+ years relevant experience and / or equivalent experience / training.
• Thorough knowledge of the management consulting field, theories, models to assess, design and implement customized organizational interventions. Demonstrates superior strategic- thinking and consulting skills in guiding the organization toward workable strategies and solutions.
• Demonstrates leadership and management skills required to lead subordinates, in the areas of
• staff performance and development, team building and communications, resolution of issues and conflicts, review and approval of work, and hiring and training employees.
• Demonstrated ability to operate with a high degree of diplomacy, influential and interpersonal skills to work effectively across the organization at all levels.
• Able to interpret and communicate, both verbally and in writing, complex information in a clear
• and concise manner. Have superior written, verbal and presentation skills for influencing and facilitating sustained change.
• Ability to effectively lead highly significant engagements from inception to conclusion. Ability to conceptualize projects, write proposals and draft project plans and budgets. Advanced knowledge of project management principals, theories and concepts.
• Demonstrates ability to learn quickly, reason, synthesize and generalize based on information obtained. Sound judgment, ability to draw unbiased conclusions.
• Ability to establish and manage project governance groups. Excellent facilitation skills and ability to facilitate complex and controversial topics.
• Demonstrated knowledge of Lean continuous improvement methodology to assess, design, and implement organizational improvements

Preferred Qualifications:

• Advanced degree in Business Administration (MBA) or related area
• Knowledge of the organizational environment of higher education and large research universities to understand client priorities, issues, motivations and constraints
• Demonstrated knowledge of Lean continuous improvement methodology to assess, design, and implement organizational improvements

%

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

20%

yes

Executive consultation: Consults with leaders organization-wide to enhance organizational strengths and address system challenges to improve organizational effectiveness. Exercises wide judgment in selecting and developing methods, techniques and evaluation criteria for obtaining appropriate operational, program and initiative objectives.

25%

yes

Responsible for achieving broadly stated goals through subordinate team members as defined below:

Team Management: Provides leadership, staff development, direction and managerial oversight to subordinates. Directs and guides subordinates in interactions with leadership groups, systemic initiatives, individual leaders, departments and committees across organization in the endeavor to achieve organizational improvement.

40%

yes

Responsible for achieving broadly stated goals through subordinate team members as defined below:

Consulting Delivery: Makes recommendations on the identification and framing of systemic organizational issues, formulation of approaches to address them and the advancement of major organization initiatives to address these issues across the full array of the management consulting discipline. Understands business needs, develops unique solutions, works with clients to address issues and implement solutions in alignment with strategic goals. Performs the most complex and advanced analysis techniques, understands past performance and determines present and future performance and / or resource allocations. Applies advanced project management concepts with a full understanding of project management practices and procedures to manage complex projects. Has project management responsibility directly or through subordinates, develops detailed project plans and monitors budget and resources.

Interacts with senior internal and external personnel. Oversees the project from inception to delivery.

15%

yes

Department and Project Administration: Responsible for managing expense priorities, financials, recommending and implementing approved changes to policies, methods, the development of strategy, unit planning, staffing, programs and other organizational development activities. Establishes and recommends changes to policies which impact the department.

100%

(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

%

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

20%

yes

Executive consultation: Consults with leaders organization-wide to enhance organizational strengths and address system challenges to improve organizational effectiveness. Exercises wide judgment in selecting and developing methods, techniques and evaluation criteria for obtaining appropriate operational, program and initiative objectives.

25%

yes

Responsible for achieving broadly stated goals through subordinate team members as defined below:

Team Management: Provides leadership, staff development, direction and managerial oversight to subordinates. Directs and guides subordinates in interactions with leadership groups, systemic initiatives, individual leaders, departments and committees across organization in the endeavor to achieve organizational improvement.

40%

yes

Responsible for achieving broadly stated goals through subordinate team members as defined below:

Consulting Delivery: Makes recommendations on the identification and framing of systemic organizational issues, formulation of approaches to address them and the advancement of major organization initiatives to address these issues across the full array of the management consulting discipline. Understands business needs, develops unique solutions, works with clients to address issues and implement solutions in alignment with strategic goals. Performs the most complex and advanced analysis techniques, understands past performance and determines present and future performance and / or resource allocations. Applies advanced project management concepts with a full understanding of project management practices and procedures to manage complex projects. Has project management responsibility directly or through subordinates, develops detailed project plans and monitors budget and resources.

Interacts with senior internal and external personnel. Oversees the project from inception to delivery.

15%

yes

Department and Project Administration: Responsible for managing expense priorities, financials, recommending and implementing approved changes to policies, methods, the development of strategy, unit planning, staffing, programs and other organizational development activities. Establishes and recommends changes to policies which impact the department.

100%

(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)