Director - Expense and Cost Control

Summary Description

The Director of Expense and Cost Control oversees the performance of operations across all profit and loss (P&L) lines within the organization. They are responsible for reducing cost from the business and developing operational structure and initiatives that consistently reduce operating expenses. The role is also responsible for the successful deployment of store focused capital expense (CAPEX) projects. This role involves crafting short and long-term focus areas for the team, strategic objectives, tactical plans, managing day-to-day operations, and providing leadership to achieve business goals.

Essential Job Functions

Programs

• Develops forward-looking, cross-functional action plans for improving profitability across all stores. Works across the organization to ensure we are driving profitable sales, while also achieving optimal performance in key expense categories, such as labor and shrink.

• Develops forward-looking action plans and reports to business leaders on a routine basis.
• Evaluates and advises on the impact of long-range planning, introduction of new programs/strategies and regulatory action.
• Designs and develops pilots, PoCs, Tests in conjunction with cross-functional partners.
• Works closely with the Director of Business Process Improvement to ensure the successful deployment of store focused CAPEX projects.

Process

• Develops a comprehensive operations strategy with an emphasis on improving processes by which cross-functional partners and operations communicate their needs.

• Guides field leadership and store teams to efficiently execute programs and processes; utilizes all P&L metrics to track performance and manage store workload.
• Ensures operational processes and procedures are compliant and consistent with established policies and regulations.

• Ensures store operations alignment to Growth Office Initiatives.
• Drives tactical alignment to key expense and cost control initiatives.
• Guides and advises Business Process Improvement Initiatives.
• Continuously improves and scales store operations to ensure cost-efficiency.

Communication-

• Quarterly review of Engage & Enrich training materials to ensure accurate information is provided to field partners, including evaluation of operations programs and policies.

• Develops communication for expense and cost control measures, incorporating company direction and connection to growth office initiatives.
• Communicates and coordinates with key enterprise leaders to drive initiatives in area of responsibility, focused on cost saving measures.
• Builds and streamlines communication delivered to the stores from multiple business units, increasing efficiency and reducing duplication and volume.

Leadership

• Collaborates and communicates with field leadership and store teams to determine and deploy expense and cost control initiatives.
• Partners with HR partners to design, develop and deliver training that drives operational effectiveness in expense and cost control.
• Fosters cross-functional partnerships and influences across the organization to discover, design, develop and deliver new programs/strategies that will lead to more efficient operations performance.
• Collaborates with cross-functional enterprise leadership to represent the perspective of team members executing in-store.
• Develop forward-looking plans to enhance the customer experience through improved customer service throughout the store.
• Play a role in the mentorship and development of Operations Specialists.

• Knowledge, Skills and Abilities

   

  • Bachelor’s Degree in Business or a related field preferred or an acceptable combination of education and experience.
  • 5 years of previous multi-unit leadership experience required. Experience in retail store management strongly preferred.
  • Robust, scalable business process development experience
  • Experience fostering a business culture that strives for increasingly higher levels of efficiency and cost optimization
  • Financial and reporting systems experience
  • Experience with brand and awareness program development
  • Excellent leadership, verbal and written communication skills with an ability to champion new ideas.
  • Proficiency in Microsoft Office preferred.
  • Must be able to work flexible hours, including weekends, evenings and holidays

   

  Key Competencies for Success

  • Customer Focus
  • Communication
  • Driving For Results
  • Coaching and Developing Others
  • Leading Change
  • Strategic Planning
  • Cost Optimization

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility requirements may apply for the following benefits:

• Bonus based on company and/or individual performance
• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays

Get Paid Every Day!

Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free.  We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.

 You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting.  Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

At Sprouts, we’re committed to fostering an inclusive, respectful, and caring workplace culture.
Our Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth. Every team member is welcome to join one or more of our five groups:

• Inspiring Women at Sprouts
• Rainbow Alliance at Sprouts
• Sabor at Sprouts
• Soul at Sprouts
• Honored to Serve at Sprouts

Together, these groups celebrate diversity and empower our team to thrive.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

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