Director for Auxiliary Services

Director for Auxiliary Services

Salary

$84,536.00 - $93,445.00 Annually

Location

2600 N. 20th Ave. Pasco, WA 99301, WA

Job Type

Full-Time

Job Number

E-26-008

Division

Administrative Services

Opening Date

07/22/2026

Closing Date

Continuous

• Description
• Benefits
• Questions

Description

Join the CBC team and help us transform students' lives!

CBC is committed to our vision to be the educational home that transforms students lives through economic and social mobility. We are one of eight Hispanic-Serving Institutions in Washington state with Hispanic students representing just under half of our student population. As such, CBC is committed to discovering and enacting innovative ways to intentionally serve Hispanic students while serving all. We center equity in all that we do and seek to attract and retain engaged individuals committed to helping all students be successful in accomplishing their goals.

CBC places a high value on the ability to communicate effectively across cultures, to implement culturally responsive teaching strategies, and model intercultural empathy. Experience in serving Hispanic students is not merely a preference - it is valued at Columbia Basin College. Advanced intercultural knowledge and skills among our faculty is essential to the success of our students and our institution as a whole.

El CBC está comprometido con nuestra visión de ser el hogar educativo que transforma las vidas de los estudiantes a través de la movilización económica y social. Somos una de ocho Instituciones al Servicio de los hispanos en el estado de Washington y los estudiantes hispanos representan un poco menos de la mitad de nuestra población estudiantil. Como tal, CBC se compromete a descubrir y crear formas innovadoras para servir intencionalmente a los estudiantes hispanos, mientras que al mismo tiempo sirve a todos los demás. Nos enfocamos en la equidad en todo lo que hacemos y buscamos atraer y retener individuos que se comprometan en ayudar a todos los estudiantes a tener éxito en el logro de sus metas.

El CBC le da un enorme valor a la habilidad de comunicarse efectivamente a través de culturas, para implementar estrategias de enseñanza culturalmente responsivas, y modelar empatía intercultural. La experiencia en servir a los estudiantes hispanos no es simplemente una preferencia, sino que es algo que se valora en el Columbia Basin College. El conocimiento y las aptitudes interculturales avanzadas entre nuestros profesores son esenciales para el éxito de nuestros estudiantes y de nuestra institución en su totalidad.

Find out more about our diverse and vibrant community!

Visit Tri-Cities

Tri-Cities Chamber of Commerce

Hispanic Chamber of Commerce

Benton-Franklin Trends

Here's how you will support our mission

The Director of Auxiliary Services provides strategic leadership and operational oversight for the college's auxiliary enterprises, including leased properties, dining and retail services, and vendor partnerships. This role is responsible for ensuring auxiliary operations are financially sustainable, responsive to campus needs, and aligned with long-term institutional goals. A key focus of the position is evolving current service models, including but not limited to dining and bookstore operations to maintain viability, improve student experience, and adapt to changing market conditions.

This position reports directly to the Assistant Vice President for Campus Operations.

The salary range for this position is $84,536 - $93,445 annually.

This position is open until filled. First consideration will be given to applicants whose complete application has been received by August 16, 2026 at 11:59 PM PST. The College will conduct initial interviews with selected candidates via Zoom and will conduct on-campus interviews with finalists.

Primary Responsibilities

• Oversee leased properties and auxiliary service agreements, ensuring effective vendor performance, contract compliance, and alignment with institutional priorities;
• Serve as the primary liaison with external agencies and partners, including leasing and lending agents and the Department of Enterprise Services, for lease creation, negotiation, and ongoing management;
• Supervise vendor relationships across auxiliary services, including performance monitoring, contract administration, service evaluation, and implementation of improvements;
• Partner with internal stakeholders and the CBC Foundation to coordinate and support auxiliary operations, including campus vending services, ensuring services meet the needs of students, faculty, staff, and visitors;
• Lead the planning, development, expansion, and evaluation of campus dining and food service operations, including the campus food truck program and assessment of options to reopen and sustain the Hawks Nest;
• Participate in cross-training with bookstore leadership for overseeing bookstore operations and oversight, including evaluating and implementing sustainable operating models, funding structures, and vendor arrangements;
• Develop and implement strategies to ensure the long-term financial viability and operational effectiveness of the campus bookstore, including collaboration with campus leadership on cost allocation and service delivery models;
• Identify and implement opportunities to improve revenue generation, operational efficiency, and service quality across all auxiliary services while ensuring responsiveness to changing student and market needs;
• Monitor financial performance of auxiliary units and develop long-range operational and financial plans aligned with institutional priorities, enrollment trends, and strategic goals;
• Lead efforts to modernize auxiliary services by evaluating industry trends, assessing service delivery models, and implementing innovations that enhance sustainability and user experience; and
• Perform other related duties as assigned.

Required Qualifications

• Bachelor's degree in Business Administration, Finance, Operations Management, or a related field or equivalent combination of education/training/experience;
• Experience managing multiple projects and programs simultaneously; and
• Experience coordinating with vendors, managing budgets, and supporting procurement processes.

PREFERRED QULIFICATIONS:

• Strong analytical skills with the ability to interpret utilization data and develop actionable insights;
• Excellent communication and stakeholder engagement skills;
• Strong business acumen;
• Experience in higher education or similar institutional environments;
• Familiarity with bookstore operations and evolving retail models;
• Experience developing or managing food service programs, including partnerships such as food trucks or contracted vendors; and
• Experience with leases and lease management.

COMPETENCIES:

Strategic Leadership: Apply forward-thinking judgment to evaluate evolving conditions, identify opportunities, and guide decisions that support long-term organizational success. Align strategic direction with institutional priorities while balancing operational realities, stakeholder needs, and future sustainability;

Budgeting/Financial Management: Apply financial and business acumen to assess operational performance, evaluate resource needs, and support fiscally responsible decision-making. Analyze financial information, weigh trade-offs, and identify strategies that strengthen sustainability and long-term viability;

Change Management: Lead organizational change by evaluating current conditions, anticipating future needs, and guiding others through transitions with clarity and purpose. Build support for new approaches, navigate resistance effectively, and help implement sustainable improvements;

Communication Skills: Communicate clearly and effectively across diverse audiences, translating complex operational, financial, and strategic information into actionable understanding. Build relationships, facilitate productive dialogue, and support collaboration through active listening, negotiation, and clear messaging;

Decision Making: Evaluate complex information, consider competing priorities, and exercise sound judgment in selecting effective courses of action. Assess risks, opportunities, and long-term impacts to support informed decisions that align with institutional goals;

Project Management: Organize and guide multiple concurrent initiatives by establishing priorities, coordinating resources, and maintaining focus on desired outcomes. Adapt plans as needed, anticipate challenges, and ensure progress toward successful completion across competing demands;

CBC Shared Commitments: Demonstrates a willingness to work with and support others in completing assignments, accepts constructive feedback, and cooperates with coworkers and supervisors. Shows alignment with CBC Shared Commitments by treating others with respect, communicating and collaborating effectively, pursuing growth and learning, valuing and celebrating contributions, prioritizing wellness, and holding self and others accountable; and

Support for Diversity, Equity and Inclusion: Reflecting CBC's mission, vision and values, support initiatives that expand the human qualities that differentiate our workplace and educational setting. Demonstrate and advocate an understanding of differences, open mindedness, compassion, sensitivity and interest in differing viewpoints given the diverse population and show a deep commitment to the involvement of colleagues, students and community members to student experience and success honoring freedom of expression as fundamental to personal, professional and organizational growth.

Terms of Employment

Columbia Basin College is unable to sponsor or assume sponsorship of employment visas (e.g., H-1B) at this time. Applicants must be authorized to work in the United States for any employer without sponsorship.

This is a full-time, overtime exempt, administrative staff position. The typical work hours for this position are Monday through Thursday 7:00 a.m. to 4:30 p.m., and Friday 7:00 a.m. to 12:00 p.m.; however, work hours may vary due to work demands and some evening and weekend work may be required.

CBC offers excellent medical/dental insurance, life insurance, long-term disability, paid leave, retirement plans, and a variety of benefit options. Please view the "Benefits" tab for comprehensive benefits information.

CBC is an equal opportunity employer and complies with the letter and spirit of all federal and state laws. CBC encourages applications from qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or other legal protected characteristics. Candidates who need any accommodation in the application process or in employment should contact the Office of Human Resources.

Successful candidates must meet the following requirements:

• Provide proof of lawful permanent residency or other appropriate work authorization as required by the Immigration Reform Control Act of 1986.
• Disclose any substantiated findings or any ongoing investigations related to sexual misconduct as required by RCW28B.112.080.
• Pass a criminal background check. Note: information learned during the criminal background check will not necessarily preclude employment but may be a factor in eligibility for the position.
• Verify education at the time of hire.
• Maintain an alcohol-free and drug-free workplace during employment.

Other Job Elements

The working conditions listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

Physical Requirements

While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility including having the ability to move materials on a regular basis such as files, books, office equipment, etc. and travel between buildings on campus. Manual dexterity and coordination are required to operate equipment such as computer keyboard, calculator, and standard office equipment.

Work Conditions

Work environment includes office and other settings as appropriate. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises. Some travel may be required.

If you have questions or need assistance during the application or search process, please contact the recruiter for this position, Denise Cook, at dcook@columbiabasin.edu or (509) 542-4407.

MEDICAL/DENTAL INSURANCE

2026 PEBB Employee Enrollment Guide(Download PDF reader)

Eligibility

Permanent, seasonal and part-time employees as determined by WAC 182-12-114. Benefits also cover spouse or State-Registered Domestic Partner (SRDP), and qualifying dependents.

Effective date of coverage

First day of the month following date of employment. If the date of employment is the first working day of the month, coverage begins on that date.

Medical Plan Monthly Costs

Employees pay their portion of medical care costs through payroll deduction. The employee premium is based on the choice of plan and elected coverage for spouse or SRDP, and dependent children. *Medical plans are available by county of residence. The listed plans are available for employees who reside in Benton and Franklin counties.

2026 Employee Monthly Contribution by Family Tier

Kaiser WA Classic:

Employee Only: $141

Employee and Spouse/SRDP: $282

Employee and Child/Children: $247

Employee, Spouse/SRDP and Child/Children: $388

Kaiser WA Value:

Employee Only: $150

Employee and Spouse/SRDP: $300

Employee and Child/Children: $263

Employee, Spouse/SRDP and Child/Children: $413

Kaiser WA CDHP*(Consumer-Directed Health Plan):

Employee Only: $25

Employee and Spouse/SRDP: $50

Employee and Child/Children: $44

Employee, Spouse/SRDP and Child/Children: $69

Uniform Medical Plan (UMP) Classic, administered by Regence BlueShield:

Employee Only: $145

Employee and Spouse/SRDP: $290

Employee and Child/Children: $254

Employee, Spouse/SRDP and Child/Children: $399

UMP Select, administered by Regence BlueShield:

Employee Only: $82

Employee and Spouse/SRDP: $164

Employee and Child/Children: $144

Employee, Spouse/SRDP and Child/Children: $226

UMP CDHP* (Consumer-Directed Health Plan), administered by Regence BlueShield:

Employee Only: $57

Employee and Spouse/SRDP: $114

Employee and Child/Children: $100

Employee, Spouse/SRDP and Child/Children: $157

• Consumer-Directed Health Plans (CDHPs) are paired with a Health Savings Account (HSA).

All premium rates listed are as of January 1, 2026.

CDHPs are a type of insurance plan that has lower premiums, a higher annual deductible, and higher out-of-pocket maximum than traditional health plans. An HSA is a tax-exempt account that you and your employer, can deposit funds into on your behalf. For more information about CDHP, HSA, and traditional health plans, please visit https://www.hca.wa.gov/employee-retiree-benefits/public-employees/health-plans-health-savings-accounts-hsas.

Dental Coverage & Costs*

2026 PEBB Employee Enrollment Guide(Download PDF reader)

Columbia Basin College provides dental coverage at no monthly premium cost to the employee.

Benefit eligible employees have a choice of dental plans, including:

Uniform Dental Plan (Group 3000)

Preferred Provider Organization (PPO)

Administered by Delta Dental of Washington

DeltaCare (Group 3100)

Managed Care Plan

Administered by Delta Dental of Washington

Willamette Dental

Managed Care Plan

Administered by Willamette Dental

• Costs for dental services provided and coverage options vary based on plan selection.

Vision Coverage & Costs

2026 PEBB Employee Enrollment Guide(Download PDF reader)

Columbia Basin College provides vision coverage at no monthly premium cost to the employee.

Benefit eligible employees have a choice of vision plans, through MetLife Vision, Davis Vision by MetLife, or EyeMed.

• Costs for vision services provided and coverage options vary based on plan selection. Optical service frequency and hardware (glasses, contact lenses, etc.) vary depending on type of plan selected.

MEDICAL FLEX SPENDING ACCOUNT (FSA) & DEPENDENT CARE ASSISTANCE PROGRAM (DCAP)

https://www.hca.wa.gov/employee-retiree-benefits/public-employees/medical-flexible-spending-arrangement-fsa

The FSA and DCAP plans are optional plans offered by the College and the State of Washington. They are calendar year, pre-tax, spending programs you can use to set aside money for eligible expenses. Both plans are offered as payroll deductions and are administered by Navia Benefit Solutions.

The FSA allows you to use pre-tax money to pay for certain out-of-pocket medical expenses. An FSA can be used to cover qualifying expenses such as: chiropractic care, over-the-counter medicine, first-aid supplies etc. For a full list of qualifying expenses visit: Medical FSA eligible expenses (naviabenefits.com).

For 2026, FSA annual contributions can be between $120 minimum and $3,300 maximum. As a "use it or lose it" IRC governed plan, medical expense reimbursements can be requested for employee, spouse, or IRS eligible dependents. The Dependent Care Assistance Program (DCAP) allows you to save on child or elder care expenses (e.g. babysitting, daycare, in-home care for an older dependent incapable of self-care).

LIFE INSURANCE

2026 PEBB Employee Enrollment Guide(Download PDF reader)

Eligibility

Benefits eligible employees and spouse or SRDP, as well as dependents up to age 26.

Basic Coverage*

$35,000 Basic Term Life & $5,000 Accidental Death & Dismemberment (AD&D).

• Basic Coverage is employer provided at no cost to the employee. Life and Accidental Death & Dismemberment Insurance are administered by MetLife.

Supplemental Life and AD&D Coverage

Supplemental term life insurance coverage and/or supplemental AD&D insurance is available for employee and family at an additional cost to the employee.

LONG-TERM DISABILITY

2026 PEBB Employee Enrollment Guide(Download PDF reader)

Employer-Paid Plan*

Provides 60% of the first $400 pre-disability monthly earnings, reduced by any deductible income.

The minimum benefit is $100 per month, maximum benefit is $540 per month. Benefits begin after 90 days of disability or the period of accumulated paid leave, whichever is longer.

• Employer-Paid Coverage is employer provided at no cost to the employee.

RETIREMENT OPTIONS

Eligible employees participate in a Washington state-sponsored retirement plan through one of two administrators: the Washington State Department of Retirement Systems (DRS) or the Teachers Insurance & Annuity Association (TIAA). DRS administers the Public Employee Retirement System (PERS) and the Teachers Retirement System (TRS) plans. TIAA administers the State Board Retirement Plan (SBRP).

• Retirement plan options are determined by employee type and prior history in DRS-administered plans (PERS or TRS).

Administrative/Exempt PERS 3 or SBRP

Classified PERS 2 or 3

OPTIONAL BENEFITS (VOLUNTARY PARTICIPATION)

Program brochures and additional information available upon request.

• American Family Life Assurance Company of Columbus (AFLAC)
• Dependent Care Assistance Program (DCAP)
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (FSA)
• GET (Guaranteed Education Tuition) Program
• Homestreet Bank
• Liberty Mutual Auto/Home Insurance
• School Employees Credit Union (Benton & Franklin Counties)
• School Employees Credit Union of Washington
• Voluntary/Supplemental Retirement Annuities - TIAA-CREF (403b) & Deferred Comp Program (457)
• Washington State Employees Credit Union

MOVING EXPENSE REIMBURSMENT

Employees having to move to accept a position with the College may qualify for moving expense reimbursement when certain conditions are met.

REDUCED TUITION WAIVER PROGRAM

Employees can take most credit and non-credit classes at a reduced cost when space is available and certain conditions are met.

Credit classes

Permanent classified, faculty, adjunct faculty and administrative employees of CBC may take almost any credit class on a space-available basis if requirements and prerequisites have been met. The basic cost is $5.00, plus any fees associated with that class. Hourly and probationary employees are not eligible for this reduced tuition.

VACATION, SICK LEAVE, & HOLIDAYS

Vacation & Sick Leave

Classified staff, and administrative staff accrue vacation and sick leave at rates determined by their employer group. Employees represented by a bargaining unit should refer to their negotiated agreement for accrual rates.

Holidays

CBC observes the following holidays*:

New Years Day, Martin Luther King, Jr.s Birthday, Presidents Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day

• Holiday Observance and dates subject to change based on employment status, negotiated agreements, or College policy changes.

Personal Holiday

In addition to accrued vacation and college-wide holidays, classified and administrative staff may select one personal holiday each calendar year. Personal holidays are not cumulative and lapse at the end of each calendar year. A newly-hired classified staff member may not take the personal holiday during the first four months of employment.

Please Note: All information above is subject to change based on, but not limited to, employment status, legislative mandates, or College policy changes. *If an employee is transferring from another Washington State public agency or institution of higher education, benefits and leave may be transferable.

ABOUT THE TRI-CITIES AREA

About the Tri-Cities: tricityregionalchamber.com

Tri-City Development Council: TRIDEC

Tri-City Chamber of Commerce: http://www.tricityregionalchamber.com/

Tri-Cities Guide: http://tri-citiesguide.org/attractions-things-to-do.htm

Tri-Cities Visitor & Convention Bureau: http://www.visittri-cities.com/

All premium rates listed are as of January 1, 2026.

01

Please select the response from below that most closely matches your education.

• N/A
• I have a high school diploma or equivalent
• I have an Associates degree or equivalent
• I have a Bachelors degree
• I have a Masters degree or higher

02

What is your field of study that meets the qualification of a degree in Business Administration, Finance, Operations Management, or a related field?

03

Please explain any equivalent combination of education and experience that demonstrates the ability to perform the essential duties of the position.

04

Please select the response from below that reflects your experience coordinating with vendors, managing budgets, and supporting procurement processes.

• I dont have any experience
• I have less than one (1) year
• I have one (1) year but less than two (2) years
• I have two (2) years but less than three (3) years
• I have three (3) or more years of experience

05

Please select the response from below that reflects your experience managing multiple projects and programs simultaneously.

• I dont have any experience
• I have less than two (2) years
• I have two (2) years but less than three (3) years
• I have three (3) years but less than four (4) years
• I have four (4) years but less than five (5) years
• I have five (5) or more years of experience

06

Please explain your familiarity with bookstore operations and/or evolving retail models as well as experience developing or managing food service programs, including partnerships such as food trucks or contracted vendors.

07

As a Hispanic Serving Institution (HSI), Columbia Basin College is committed to seeking candidates with experience working in diverse environments, such as serving/supporting underrepresented and Hispanic communities. Please share with us how your experience aligns with this commitment.

08

To be considered for this position, applicants must include the following items in their application:

1. Cover Letter: Letter of formal application that addresses how your experience and education qualifies you to perform the assigned responsibilities.

2. Supplemental Questions: Fully respond to all supplemental questions on the application.

3. Resume/Curriculum Vitae: Detailed resume/curriculum vitae of all educational and professional experience.

All correspondence regarding your application status will be sent to the email address associated with your NeoEd account. Please make sure to check your spam folder periodically, in the case of an automated, incorrect delivery.

Did you complete all of these items in your application?

• Yes
• No

Required Question

Employer Columbia Basin College (WA)

Address 2600 N. 20th Ave.

Pasco, Washington, 99301

Phone 509-542-4875

Website http://columbiabasin.edu/jobs