Director, Global Key Account Management - Data Center Services

Arvato

San Francisco, CA

JOB DETAILS
SALARY
$140,000–$150,000 Per Year
SKILLS
Business Administration, Business Development, Candidate Pipeline, Change Management, Communication Skills, Continuous Improvement, Contract Negotiation, Customer Relations, Customer/Client Research, Executive Relationships, Finance, Financial Management, Flexible Spending Accounts, Insurance, Leadership, Legal, Market Analysis, Market Trend Analysis, Mentoring, Negotiation Skills, Network Operations Center, Performance Metrics, Process Improvement, Profit & Loss, Profit & Loss Management, Revenue Growth, Sales Management, Sales Strategy, Scholarship, Service Level Agreement (SLA), Staff Development, Strategic Planning, Succession Planning, Supply Chain, Supply Chain Management, Technical Strategy, Trend Analysis, Willing to Travel
LOCATION
San Francisco, CA
POSTED
1 day ago

We are seeking a dynamic candidate to lead Global Key Account Management for one of the world's foremost hyperscalers. As Director, you will shape the strategic vision, drive operational excellence, and accelerate growth across regional and global markets. This role demands a proven leader who can strengthen client partnerships, deliver world-class supply chain solutions, and inspire a high-performing team in a fast-paced, evolving industry. This role is remote based in either Seattle, Washington or the San Francisco Bay Area.YOUR TASKSDefine and execute account strategies that expand market presence and build enduring client relationships.Recruit, mentor, and empower a team of directors and managers. Foster a culture of accountability, collaboration, and continuous learning, while building succession plans and talent pipelines.Ensure seamless delivery of complex supply chain solutions. Establish clear accountability frameworks, performance metrics, and continuous improvement initiatives to exceed client KPIs and SLAs.Own P&L performance, ensuring operational and financial targets are met through strong collaboration with controlling and finance teams.Identify and capture new revenue opportunities by integrating supply chain solutions, deepening account penetration, and securing new client partnerships.Act as the executive point of contact for senior-level interactions. Lead negotiations, resolve escalations with urgency, and conduct Business Reviews to evaluate performance, market trends, and future initiatives.Partner with global teams to refine processes, develop innovative concepts, and present strategic insights to clients and internal stakeholders.Anticipate emerging trends, leverage technology, and craft strategies that position Arvato at the forefront of data center services.YOUR PROFILEBachelor's degree in Business Administration, Supply Chain Management, Engineering, or related field; MBA or advanced degree preferred.10+ years in key account management, business development, or related disciplines, with significant senior leadership experience. Background in the data center industry strongly preferred.Demonstrated success managing large, high-value accounts and driving substantial revenue growth.Deep experience in strategic planning, P&L management, and financial oversight.Exceptional ability to build executive-level relationships, negotiate complex contracts, and communicate effectively on a global scale.Proven ability to lead, mentor, and transform teams, with expertise in process improvement and change management.Strong understanding of supply chain management, technology trends, and hyperscaler requirements.Ability to travel up to 50%.WE OFFERMedical, Dental, Vision, Life Insurance, and Disability Pay.401(k) with company matching up to 6%.Paid Time Off, including paid holidays.Flexible Spending Accounts.Voluntary benefits such as legal and financial assistance, pet insurance, and more.Employee Assistance Program.Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.Compensation: $140,000- $150,000 + up to 20% annual bonus.#J-18808-Ljbffr

About the Company

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Arvato