Director, Global Quality

JOB DESCRIPTION

SUMMARY

This position specification establishes the global mandate, core competencies, and strategic governance model for the executive leader of the Ford Business Unit Global Quality Organization. Operating at a global enterprise level, this role is directly accountable for safeguarding Adient's commercial position, optimizing the total cost of quality, leading cross-regional execution across all manufacturing footprints and reports to the Ford BU VP.

RESPONSIBILITIES

• The Global Quality Director will develop comprehensive, proactive 3-year global quality strategy that will deliver year-over-year improvements in current model, future model quality, warranty performance and cost of quality. Must be aligned across all regions & tied to Global Business Plan
• Develop global business unit score card, which reports quality, launch and warranty status by region, plant & program and report minimum monthly
• Develop aggressive monthly, quarterly and annual predictive quality metrics & performance objectives, deploy globally
• Develop 3-year quality training & development plan for effected quality persons, tied to employee performance
• Mitigate risk of any off-track quality metrics/deliverables with the execution of appropriate corrective action plans and glide paths
• Develop prevent recurrence strategy, ensuring executive review all systemic learnings and engrain in quality processes globally
• Develop time and data management process that proactively communicates status and plans to leadership
• Review and approve Advanced Quality Planning and Program Quality Deliverables
• Actively participate in Program Reviews, and Phase Exit Reviews, as well as Line Certifications in alignment with program timing.
• Single voice of quality to the customer. Function as the primary point of contact to the customer for responding to quality issues, potential Product Safety Concerns (PPSC), Quality Key measure performance and other “Customer Specific” initiatives. Develop key relationship with customer related to Quality.
• Ensure successful implementation of Adient Quality Systems and continued certification to / compliance with IATF 16949, including customer specific requirements
• Develop and execute Annual Employee Development Plans, Performance Reviews, and succession plans for each AQE or AQM in the Business Unit, aligned with each region
• Actively participate in the quoting process to ensure that the appropriate quality equipment, processes, resources and objectives are considered prior to receiving the business award
• Support Supplier Management Quality Reviews (i.e. MQR 1, 2, 3) in accordance with the Adient MQR Work Instruction

EDUCATION

• Bachelor’s Degree in a technical area required (or equivalent experience).  Master’s degree Preferred.
• Specific education and training in Quality disciplines including IATF 16949, VDA, Continuous Improvement, Total Quality Management, PPAP, FMEA, Control Plans, DOE, SPC, 8D & APQP

EXPERIENCE

• Min 8 years of people development and leadership experience
• Previous experience leading complex quality organizations
• Previous experience in developing global quality strategies
• Proficient in Advanced Quality Planning, Control Plans, FMEA, PPAP, Dimensional layouts, gage/fixture design, SPC, and Performance/Material testing
• Advanced knowledge of statistical concepts, design of experiments, and advanced problem-solving methodologies
• Certified in Six Sigma is preferred
• Professional Certification in Quality Engineering/Quality Management preferred

PRIMARY LOCATION