Job Summary: The Director of Group Sales is responsible developing strategy and building a best-in-class Group Sales Department that focuses on selling five core group categories, fan experience packages, and ballpark hospitality. Key Responsibilities: Develop strategy and direction for the Group Sales team, including cultivating new programs, enhancing existing group sales platforms, setting individual goals, and monitoring achievement Lead Group Sales Account Executives to hit revenue goals through effective campaign creation, management, and engaging touchpoints Responsible for building Group Sales team through effective recruiting, training, and developing of Group Sales Accounts Executives Manage all aspects of selling new group business, including prospecting, lead generation, development of sales events and sales campaigns, and touchpoint creation Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals Optimize the Group Sales database and leverage past/existing groups to generate future sales Represent the department at industry events Work with vendors on creating and ordering group night giveaways Build and monitor group sales budget Leverage Group Sales technologies to curate industry best practices that drive group sales revenue Work with the box office to develop group sales procedures Responsible for aiding in the creation of all sales and support materials Provide daily sales reports and weekly activity summaries Serve as a resource and point person for all Group Sales activities on Game Days Assist other departments as needed by the organization Design, implement and execute a Group ticket sales business plan Required Knowledge, Skills and Abilities: Bachelor’s Degree, Business or Sports Management preferred Minimum of 7 years Tickets Sales experience in sports/entertainment Previously leadership experience required Proven record of achieving sales goals/targets and motivating staff Proven track record in developing long-lasting relationships with group leaders and executives Must be creative, enthusiastic and possess excellent interpersonal skills Ability to establish priorities, delegate, and lead other sales leaders Demonstrated staff development skills in order to properly train, develop and motive staff to meet objectives Ability to think strategically and handle multiple projects simultaneously Strong judgment and strong problem resolution skills Ability to work with multiple internal contacts/department, external contacts and outside agencies Preferred Knowledge, Skills and Abilities: Group sales experience in a ballpark environment preferred Working Conditions: Office environment Ability to work long nights, weekends, and holidays All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Detroit Tigers. Detroit Tigers is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. PRIVACY POLICY Ilitch Companies and our colleagues are committed to being the best in all that we do - whether it's providing a delicious, quality meal from Little Caesars, delivering fresh food to our Little Caesars restaurants, baking quality food products at Champion Foods, supporting world-class teams like the Detroit Red Wings and Detroit Tigers or offering unforgettable live entertainment at top-rated venues like Little Caesars Arena, the Fox Theatre, Pine Knob and other area locations. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Formed in 1901, and a charter member of the American League, the Detroit Tigers have won four World Series and 11 American League Championships. Since being purchased by the Ilitch family in 1992, the club has made two World Series appearances, established record-setting attendance, and played host to the 2005 Major League Baseball All-Star Game. The Tigers have developed a young core of talent through the Major League Baseball Draft, intentional free agency, and player trades, while implementing a long-term strategy focused on sustainable success. In 2022, Chris Ilitch, chairman and CEO of the Detroit Tigers, hired Scott Harris as the club’s President of Baseball Operations.