$151,661–$228,000 Per Day
Accounting, Adjudication, Adobe Acrobat, Background Investigation, Budget Management, Communication Skills, Compensation and Benefits, Customer Relations, Employee Orientation, Employee Relations, Federal Assistance, Federal Bureau of Investigation (FBI), Federal Government, Financial Disclosure, Financial Management, Financial Regulations, Financial Reporting, Financial Systems, Government, Hearing Impairment, Homeland Security, Human Capital, Human Resources, Human Resources Customer Service, IRS (Internal Revenue Service), Income Tax, Information Technology & Information Systems, Interpersonal Skills, Language Interpreter, Law Enforcement, Leadership, Legal, Offer Letters, Onboarding, Organizational Development/Management, Payroll Administration, Performance Management, Performance Metrics, Policy Development, Presentation/Verbal Skills, Problem Solving Skills, Productivity Management, Project Tracking, Regulatory Requirements, Resource Management, Retirement and Pension Management, Service Delivery, Social Security Administration, State Government, Tax Regulations, Tax Returns, Treasury, United States Citizen
Malaga, CA; Washington, DC; Jacksonville, FL; Melbourne, FL; + more
Overview
- Open & closing dates
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05/28/2026 to 06/12/2026
- Salary
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$151,661.00 to $228,000.00 PA
- Pay scale & grade
- ES 00
- Work schedule
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Duties
WHY IS THE IRS A GREAT PLACE TO WORK? As an Internal Revenue Service (IRS) employee, you will help make America stronger while working at one of the world's biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all. The IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement and information technology. You will be challenged and supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career. We strongly encourage applicants to read the entire announcement before submitting their application.
The Internal Revenue Service (IRS) is a bureau of the Department of the Treasury. The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.
We strongly encourage applicants to read the entire announcement before submitting their applications. As the Director, Human Resources (HR) Operations and Shared Services you will serve as a senior executive providing enterprise-wide leadership for integrated IRS Servicewide human capital programs, including employee relations, HR shared services, compensation, payroll administration, benefits and retirement administration, and HR technology systems. The Director HR Operations and Shared Services performs the following duties and responsibilities: Provides executive leadership, oversight, and direction for Servicewide human resources operations, including employee relations, shared services platforms, payroll, benefits, performance management and retirement programs. Exercises executive authority for a large, geographically dispersed organization responsible for delivering comprehensive HR services to all IRS employees, ensuring alignment with IRS strategic priorities, Treasury policies, and statutory requirements. Establishes long-range strategic goals, policies, and performance measures to ensure efficient, and customer-focused HR services across the IRS. Advises senior IRS leadership on workforce strategy, policy development, and operational priorities affecting the entire IRS workforce. Drives modernization of HR service delivery through data-driven decision-making, digital innovation, and customer-centric design to support a high-performing workforce and improve taxpayer service outcomes. Leads the development and execution of long-term human capital strategies that strengthen workforce capability, improve organizational agility, and enable delivery of IRS modernization initiatives. Directs planning, budgeting, and execution of major HR programs, including allocation of human, financial, and technological resources. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
Requirements
U.S. Citizenship is required. Be geographically mobile to accomplish the Service's mission. Complete a one-year SES probationary period, if not previously completed. Certify you have registered with the Selective Service System if you are a male applicant born after December 31, 1959, or certify you are exempt from having to do so. Complete a OF-306, Declaration for Federal Employment, to determine your suitability for Federal employment, at the time requested by the agency. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. Provide information to successfully complete a background investigation. Applicants must have a successfully adjudicated FBI criminal history record check (fingerprint check) and a NACI or equivalent. Go through a Personal Identity Verification (PIV) process that requires two forms of identification as listed on Form I-9 (http://www.uscis.gov/files/form/I-9_IFR_02-02-09.pdf); of which one must be a valid state or federal government-issued picture identification. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Complete verification of identity and employment eligibility as required by Federal law for all persons hired to work in the United States. The IRS participates in e-Verify (Employment Verification) and may provide information from your Form I-9 to the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) to secure a work authorization. You will receive written instructions and contact information for SSA and DHS if this information cannot be confirmed. File a Confidential Financial Disclosure Report (sf278) within 30 days of appointment and annually. Disclose Political Appointments. Veterans' preference is not applicable to the Senior Executive Service. Meet all qualification requirements by the closing date of this announcement.
To qualify for the position of Director HR Operations and Shared Services, you must meet the following requirements: RESUME: To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs) related to this position within your resume- NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect the demonstrated evidence of these qualifications, you may not receive consideration for the position. Your resume must demonstrate possession of the knowledge, skills, and abilities essential to fulfill executive responsibilities typically required in SES positions, including: Directing the work of an organizational unit; Accountability for the success of one or more specific programs or projects; Monitoring progress toward organizational goals and periodically evaluates and makes appropriate adjustments to such goals; Supervising the work of other managers; or Exercising important policy-making, policy-determining, or other executive functions. Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligiblity, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES. EXECUTIVE CORE QUALIFICATIONS (ECQs): By statute, OPM prescribes Executive Core Qualifications (ECQs) for the appointment of career Senior Executive Service (SES) members. The ECQs were designed to evaluate executive experience and not technical expertise. The following ECQs provide the focus for certification of executive core qualifications for initial appointment to the SES. Your two-page resume should show that you possess the Executive Core Qualifications. 1. Commitment to the Rule of Law and the Principles of the American Founding: Demonstrated knowledge of the American system of government, the commitment to uphold Constitution and the rule of law, and commitment to serve the American people. Leadership Competencies: Knowledge of the American System of Government; Commitment to the Rule of Law; Civic-Mindedness. 2. Driving Efficiency: Demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. Leadership Competencies: Fiscal Responsibility; Managing Resources; Leveraging Technology. 3. Merit and Competence: Demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality. Leadership Competencies: Technical Skill; Problem Solving; Agility and Resilience. 4. Leading People: Demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. Leadership Competencies: Accountability; Developing Others; Executive Judgement. 5. Achieving Results: Demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors. Leadership Competencies: Operational Mindset; Innovation; Strategic Thinking. FUNDAMENTAL COMPETENCIES: The following competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Continual Learning, Written Communication, Integrity/Honesty, and Public Service Motivation. Additional information about the SES and ECQs can be found on the OPM SES Website: OPM Guide to SES Qualifications. MANDATORY TECHNICAL QUALIFICATIONS (MTQs): In addition to the ECQs, candidates must address Mandatory Technical Qualifications (MTQs). MTQs are designed to assess an applicant's experience relevant to the specific position requirements. All applicants must clearly demonstrate in their two-page resume, experience and accomplishments related to the MTQs below: Demonstrated expertise in overseeing federal benefits, retirement, compensation, and payroll programs for large-scale programs impacting a substantial workforce. Demonstrated skill sufficient to lead and modernize HR shared services operations. Demonstrated skill in providing executive leadership over integrated human capital programs, including the skill to integrate multiple HR functions into a cohesive, mission-driven program. There is NO requirement to prepare a separate narrative statement specifically addressing the ECQs or MTQs. Only the required 2-page resume will be considered. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
There is no education requirement for this position.
Veterans' preference is not applicable to the Senior Executive Service. Applications MUST be submitted through USAJobs. Submit resume and all other required documents online by 11:59 PM EST of the closing date. If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management. Salary for Senior Executive Service jobs vary depending on qualifications. Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/ to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS. The employment of any candidate selected for this position, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. For more information regarding your rights refer to Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov).
Your resume will be reviewed to ensure you meet the basic qualification requirements. If you meet the basic qualification requirements, your application will be referred to and evaluated by an executive panel. Highly Qualified applicants may undergo one or more interviews and/or be asked to provide a list of references or additional documents to confirm eligibility. The Executive Resources Board (ERB) will review results of the evaluation and make a written recommendation on the final selection(s) to the appointing authority. Unless you have already been certified by the OPM Qualifications Review Board (QRB) in the past or received certification by an OPM approved Senior Executive Service Candidate Development Program, your qualifications must be certified by an OPM QRB before appointment may occur. If the selected candidate does not have Qualifications Review Board (QRB) certification by the Office of Personnel Management (OPM), the individual will be required to undergo an ECQ based structured interview with OPM to determine that you meet the leadership competencies required to serve as a member of the SES. Certification by the Office of Personnel Management's Qualifications Review Board is required to be appointed to this position.
Required Documents
***********************ALL DOCUMENTS MUST BE UPLOADED IN PDF FORMAT************************* A complete application includes 1. A resume 2. Vacancy Questionnaire Responses and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). 1. RESUME: The new SES hiring process requires applicants to submit a two (2)-page resume which includes information regarding your professional experience and accomplishments that demonstrate you meet the ECQs and required MTQs. If you submit more than two pages, the remainder of the pages will not be reviewed nor considered. Note: Applications must be presented in a font size and font style that is legible, preferably Times New Roman font, no less than 11-point size with no less than half an inch margin all around. Reviewers of your application must be able to read your resume or your application will be disqualified. Your resume MUST contain specific information that can be used to make a qualification determination, including employment beginning and ending dates for each position, whether employment is Full-time or Part-time, or average number of hours worked per week, and position titles. If the position is/was in the Federal government, you will need to provide the position series and grade level. The resume should show relevant experience and education, as well as support the required specialized experience. 2. VACANCY QUESTION/ASSESSMENT QUESTIONNAIRE RESPONSES: Responses are automatically submitted through USA Jobs when you apply to this vacancy. 3. ADDITIONAL REQUIRED DOCUMENTS: Applicants are required to submit the following supporting documentation if applicable: CURRENT OR FORMER SES MEMBERS: Must provide your SES appointment SF-50 (Notification of Personnel Action), and a SF-50 showing current career SES status or career SES reinstatement eligibility. SES CANDIDATE DEVELOPMENT PROGRAM (SESCDP) GRADUATES: Verification of successful completion of an OPM approved SESCDP and OPM SES QRB certification. CURRENT OR FORMER FEDERAL CIVIL SERVICE EMPLOYEE: Must provide a copy of a SF-50 reflecting you are a current or former Federal Civil Service employee. You may be asked to provide additional documentation to support your eligibility and the information provided in your application package. For example, we may request transcripts, SF-50s, SES Candidate Development Program certificate, etc. Therefore, we encourage you to have these documents prepared and ready when requested by the agency. If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration. Applicants who fail to submit ALL required documents WILL NOT receive consideration for this position. Application will result in an "Incomplete/Ineligible" rating. REMINDER: Before uploading your required PDF documents, please ensure the resume DOES NOT EXCEED the noted page limits. You must submit all documentation by 11:59 pm EST on the closing date of this announcement to be eligible. All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional) We suggest you preview the online questions, as you may need to customize your resume to ensure it supports your responses to the questions and TQs. Please view Resume Tips.
How to Apply
Applicants are strongly encouraged to read the entire announcement before submitting their application. The following instructions outline our application process. You must complete this application process and submit all required documents by 11:59 p.m. Eastern Time (ET) on 06/12/2026. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 06/12/2026. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12971037 To begin, click Apply to access the online application. You will need to be logged into your USA Jobs account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete. It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center. To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: USAJOBS Help Center - How to see your application and job status
Once your application package and online questionnaire are received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position. The IRS is committed to affording reasonable accommodation in accordance with law and regulation. Some examples of reasonable accommodation include providing sign-language interpreters for persons who are Deaf or adaptive technology like screen-reader software for individuals who are blind or low vision. If you're a person with a disability and will require a reasonable accommodation, it is imperative you inform the IRS immediately of the need for accommodation to afford as much time as possible to make necessary arrangements. Requesting a reasonable accommodation will not affect this job offer, however, failure to inform the IRS of such a need may impact your ability to effectively participate in new-employee orientation and/or to begin performing your job duties. To request a reasonable accommodation, contact the Human Resource Specialist listed at the bottom of job offer letter immediately. In addition, please review Reasonable Accommodations, complete Form 13661 Reasonable Accommodation Request, and return it to the Reasonable Accommodation's email box at RA.Form.13661@irs.gov or send it by fax to 855-679-8653. Our comprehensive benefits are very generous. Our benefits package includes: Competitive salaries, bonuses and incentive awards. 11 paid holidays, 13 days of sick leave, and 26 days of vacation leave each year. Access to insurance programs that may be continued after you retire. A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of health insurance premiums. A retirement program which includes employer-matching contributions. Learn more about Federal benefits programs at : Pay and Benefits.