Director, Human Resources and Labor Relations - Mack Trucks - Lehigh Valley Operations

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

POSITION TITLE: Director, Human Resources (Lehigh Valley Operations)

INTRODUCTION

The Director, Human Resources serves as the HR leader providing direction for People & Culture, Labor Relations, Safety, and Training at the Lehigh Valley Operations manufacturing site. This is both a strategic and hands-on leadership role, one that requires equal fluency in labor relations, operational HR, and organizational capability building.

This position is member of the site's operations management team helping translate enterprise HR strategy into site-level execution and build a P&C function that earns the trust of employees, union partners, and leaders alike.

This position reports directly to the Head of Lehigh Valley (Plant Manager)

ROLE DESCRIPTION/RESPONSIBILITIES

• Serve as a strategic advisor to the Plant Manager and site leadership team, connecting people strategy to operational performance
• Lead and develop a multi-functional team with oversight of People & Culture, Labor Relations, Safety and Training setting clear expectations, building capability, and driving performance
• Maintain a visible P&C presence on the floor, serving as an accessible and trusted resource for employees, supervisors and union partners
• Lead labor relations including contract negotiations, grievance management, and day-to-day CBA interpretation and compliance
• Build and sustain a productive, trust-based relationship with union leadership grounded in transparency and mutual accountability
• Champion safety as a cultural value, not a compliance checkbox holding leaders and employees accountable to a safe working environment
• Coach frontline leaders on effective management of hourly employees including attendance, performance, and engagement in a shift-based environment
• Manage complex employee relations matters including investigations, disciplinary actions, performance management
• Ensure compliance with employment law, company policy, and CBA provisions, consult legal counsel on complex matters
• Direct the site Training function, ensuring programs are aligned to operational needs, compliance requirements, and workforce capability goals
• Partner with operations on workforce planning, high volume hourly hiring and ramp up strategies
• Drive succession planning and talent development to build bench strength across the organization
• Use HR metrics and workforce data to identify trends, manage risk, and inform leadership decisions

Who are you?

We are looking for a seasoned, multi-functional people leader who has earned credibility on the manufacturing floor. You understand the complexity of union environments, the urgency of production operations, and what it takes to lead across HR, Safety, and Training simultaneously.

Education:

• Bachelor's degree in Human Resources, Business Administration, or a related field (required)
• Master's degree or advanced HR certification (SHRM-SCP, SPHR) strongly preferred

Experience:

• 10+ years of progressive HR experience, with at least 5+ years in a site-level leadership role
• Significant experience supporting a large hourly unionized workforce in a manufacturing environment required
• Demonstrated experience in labor relations, including CBA negotiation and grievance management
• Experience leading multiple functions with direct accountability across HR, safety, or training; track record of building high-performing teams
• Experience developing workforce strategies and managing high-volume hourly talent pipelines in a manufacturing environment preferred

What's in it for you?

We recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• Medical, Dental, Vision Insurance.
• 401k, With Matching Contributions.
• Paid Time Off, including 8 paid community volunteering hours per year.
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options.
• Growth Opportunities.
• Short-Term/Long-Term Disability Insurance.

Ready for the next move?

• Are you excited to bring your skills and disruptive ideas to the table? We can't wait to hear from you. Apply today!

At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company's growth. For this position, the base pay is set at $185,000 - $210,000 annually, and where applicable, bonus eligible.  The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.

In addition to a solid package of compensation and benefits, plus you will enjoy:

• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today's challenging reality of combining work and personal life easier.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group's leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Trucks Technology & Industrial Division hire team players who are ready to create real customer impact. Our decentralized teams work close to our customers, with speed and autonomy, to build what they truly need.

Join us to collaborate on innovative, sustainable technologies that redefine how we design, build, and deliver value. Bring your curiosity, your expertise, and your collaborative energy, and together, we'll turn bold ideas into tangible solutions for our customers and contribute to a more sustainable tomorrow.