Director II

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Director II

Job Title: Director II

Agency: Health & Human Services Comm

Department: BH-MH Contract Mgmt

Posting Number: 20365

Closing Date: 09/20/2026

Posting Audience: Internal and External

Occupational Category: Business and Financial Operations

Salary Range: $7,015.16 - $11,864.50

Pay Frequency: Monthly

Salary Group: TEXAS-B-27

Shift: Day

Additional Shift: Days (First)

Telework: Eligible for Telework

Travel: Up to 5%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: AUSTIN

Job Location Address: 4601 W GUADALUPE ST

Other Locations: Austin; Dallas; El Paso; Fort Worth; Houston; San Antonio

MOS Codes: 8003,8040,8041,8042,10C0,111X,112X,113X,114X,20C0,30C0,40C0,611X,612X,631X,641X,648X,90G0,91C0,91W0

97E0,SEI15

Brief Job Description

The Director II performs complex managerial work by leading procurement and contract operations within the Mental Health Contract Management Area. Procurement and contract development activities include, but are not limited to, development of competitive and noncompetitive procurements (e.g., RFPs, RFAs, Open Enrollments), and the development of contracts (e.g., interagency, interlocal, MOUs, MOAs) and contract amendments. The Mental Health Contract Management Area manages a book of business comprising 500+ contracts valued at over $1.2 billion per state fiscal year. The Director II supervises the work of Contract Development Branch staff, which includes ten (10) full-time equivalents.

Essential Job Functions

Provides leadership and strategic direction to unit staff within the Mental Health Contract Management Area and directs the units procurement and contract development functions, including, but not limited to, development of competitive and noncompetitive procurements (e.g., RFPs, RFAs, Open Enrollments), and development of contracts (e.g., interagency, interlocal, MOUs, MOAs) and contract amendments. (30%)

Directs procurement and contract development operations, which includes establishing goals, standard operating procedures, timelines, allocating and evaluating resources, and guiding and training unit staff members. Coordinates leadership activities supporting employee engagement, staff development, and the creation of performance data to evaluate team functions and team member performance. Provides direction and guidance to front-line staff promoting the development and growth of future leadership staff. Responsible for selection and hiring, assigning work, completing performance evaluations, employing personnel disciplinary actions, and approving leave. (30%)

Leads the development and deployment of techniques and tools for evaluating and improving procurement and contract development activities, which includes accounting for legislative or agency operational changes. Prepares productivity reports, creates and reviews procurements, contracts, amendments, and supporting documents (e.g., RFPs, RFAs, Open Enrollments, interagency contracts, interlocal contracts, MOUs, MOAs) for accuracy and professionalism, and approves employee work products. (20%)

Makes and informs management decisions that impact statewide procurement and contract development activities; monitors the areas deployment of agency and unit policies and procedures; identifies change needs; and makes recommendations to improve unit operations. (10%)

Represents the area and provides leadership on committees, and engages internal (e.g., Procurement and Contracting Services (PCS), Behavioral Health Services Program, Legal Services Division, Budget and Accounting staff) and external (e.g., community members, service coordination organizations and local officials) stakeholders on efforts/initiatives supporting procurement and contract development activities. Also performs other duties as assigned, which include, but are not limited to, actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response. (10%)

Licensure, Certification or Registration

Require Certified Texas Contract Manager (CTCM) or secure CTCM within 12 months.

Knowledge, Skills and Abilities

Thorough knowledge of state and federal laws, regulations, policies, rules, and requirements, and specific knowledge of local, state, and federal laws relating to mental health services, procurement/contract development

Knowledge of business processes, process improvement, procurement/contract development systems, processes, and practices

Knowledge of State government organization, administration, management, and operating practices

Knowledge of the mental health service delivery system

Knowledge of computer software applications

Skill in task and project management

Skill in problem solving and conflict resolution

Skill in analyzing/interpreting large and complex data sets, and writing complex documents/reports, policies, and procedures

Skill in managing multiple and competing priorities

Skill in providing leadership in a team environment

Skill in assessing and evaluating services, and recommending improvements

Ability to communicate, both orally and in writing, clearly, concisely, and effectively to individuals at all levels both internal and external to the organization

Ability to build, establish, and maintain effective working relationships with diverse groups and entities

Ability to evaluate the performance of staff or contractors responsible for providing specified services

Ability to implement and balance change and lead cross-functional/inter-disciplinary teams to design and deploy new or improved work processes

Ability to gather, assemble, correlate, and analyze facts/data/systems/financial information

Ability to establish goals and objectives while working independently and delivering results in an environment of complex organizational interactions and competing demands on staff resources

Ability to make independent and sound technical decisions and analyze new situations when encountered

Ability to learn and use sophisticated software/applications as necessary to successfully perform duties and assignments

Ability to interpret and apply federal and state statutes, as well as agency rules and policies in the development of guidelines, policies, and procedures

Ability to organize workload and set priorities

Additional Information

This position is eligible for remote/telework consistent with HHS telework policies.

Initial Screening Criteria

Bachelor's degree from an accredited four-year college or university with a major in business, public administration, human services, or a related field. Experience and education may be substituted on a year-to-year basis.

Experience communicating and working effectively with staff at all levels of an organization.

Experience developing procurements or contracts (e.g., drafting specifications, coordinating the review of, and soliciting input on draft documents, collecting references and resources files, and building, reviewing, and approving final form documents).

Three years' experience in the compilation and analysis of complex financial and programmatic data and managing multiple and competing priorities in an environment of change.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditors Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.