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The Director, Infrastructure & Cloud is responsible for the reliability, resiliency, delivery, and modernization of the organization's core infrastructure platforms. This role leads day-to-day operations, strategic planning, security alignment, cost management, and vendor performance while partnering with technology and business leaders to support Meijer's enterprise priorities.
What You'll be Doing:
Strategic Planning & Roadmap
- Develop and execute the infrastructure strategy and roadmap across compute, storage, cloud, edge, virtualization, mainframe, and database platforms.
- Align infrastructure investments, lifecycle plans, capacity needs, and modernization priorities with enterprise goals and annual planning cycles.
- Stay current on industry trends to keep Meijer's infrastructure secure, scalable, and competitive.
Infrastructure Operations & Delivery
- Own operational health, availability, performance, and service levels for enterprise infrastructure platforms.
- Oversee delivery of infrastructure projects and platform upgrades on time and within budget.
- Drive incident/problem management, automation, standardization, and continuous improvement across owned platforms.
Platform Management
- Oversee cloud infrastructure in GCP and Azure, including container platforms such as OpenShift, with appropriate security, governance, and cost controls.
- Manage enterprise storage, edge computing, virtual desktop, mainframe, and database administration environments.
- Guide hybrid infrastructure strategy and workload placement across on-premises and cloud environments.
Leadership & Talent Development
- Lead, mentor, and develop a multi-disciplinary team of infrastructure engineers, architects, and leaders.
- Build organizational capability and foster a culture of accountability, collaboration, service ownership, innovation, and continuous improvement.
Financial, Vendor & Risk Management
- Own infrastructure operating and capital budget planning, including lifecycle investments, cloud consumption, licensing, and cost optimization.
- Manage strategic vendor, managed service, hardware, software, and cloud partnerships to ensure service performance and value realization.
- Partner with Finance, Procurement, Security, and Risk teams on investment planning, compliance, audit readiness, and risk mitigation.
Security, Compliance & Resiliency
- Partner with Security to meet infrastructure security, access, patching, vulnerability, monitoring, and compliance expectations.
- Own business continuity, disaster recovery, and resiliency planning for core infrastructure platforms.
- Communicate operational risks, service issues, and lifecycle concerns to appropriate stakeholders.
Collaboration and Communication
- Partner with Network & Communications, Cloud, Security, Service Operations, Strategy & Architecture, and business teams to deliver end-to-end infrastructure outcomes.
- Communicate strategies, plans, risks, and status updates clearly to stakeholders at all levels.
- Build trusted relationships with technology, business, finance, procurement, and vendor partners.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 12+ years' experience in infrastructure, cloud, or platform operations in a large enterprise environment.
- 7+ years leading technical teams, including senior manager or director-level responsibilities.
- Extensive experience managing enterprise infrastructure platforms, including Windows, Linux, cloud, virtualization, storage, containers, automation, mainframe, and database environments.
- Proven experience managing large technical teams, concurrent delivery initiatives, budgets, vendor relationships, platform lifecycle planning, disaster recovery, and operational risk.
- Strategic thinker with strong executive communication skills across operations, delivery, financial stewardship, risk management, and long-term planning.
Preferred Qualifications
- Experience in retail, distribution, supply chain, or other large multi-site enterprise environments.
- Experience with ITIL, service management, infrastructure automation, FinOps, or modernization.
- Experience leading business continuity, disaster recovery, audit, compliance, or technology risk activities.