Director, Internal Communications

National Bank of Arizona

Los Angeles, CA

JOB DETAILS
SKILLS
Bank Management, Brand Management, Business Support, Calendar Management, Campaigns, Change Management, Communication Skills, Continuous Improvement, Editorials, Human Resources, Improvement Metrics, Interpersonal Skills, Intranet, Journalism, Leadership, Marketing, Matrix Management, Multitasking, Newsletter, Presentation/Verbal Skills, Public/Media/Press/Analyst Relations, Storytelling, Strategic Planning, Writing Skills
LOCATION
Los Angeles, CA
POSTED
2 days ago

Consistently ranking among American Banker magazine's "Best Banks to Work For" for over a decade, Zions Bancorporation is a "Collection of Great Banks" with local brand names and management teams in each of our major Western markets.

And because we've known that, for over 150 years, our success has come from the exceptional dedication, experience and talent of our diverse employee base, we're committed to being the premier employer of choice.

Ready to make your mark on a legacy brand?

Our expanding marketing team is building something special-a dynamic, in-house Creative Studio and innovative Demand Center that will transform how we connect with customers. Under fresh leadership from our newly appointed CMO, we're reimagining what marketing can be while supporting a bank known for its experienced bankers, exceptional service, and local leadership deeply rooted in the communities we serve. This isn't just another financial marketing role - it's your chance to shape a creative vision with real impact.

With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is committed to career growth and advancement. At Zions, the possibilities are endless. If you're ready to create work that actually matters, we're ready to review your application.

You bring the talent; we bring the opportunity.

The Director of Internal Communications leads the strategy, planning, and execution of employee communications across the organization. This role is responsible for creating clear, consistent, and engaging communications that connect employees to the company's vision, strategy, culture, and priorities. The position partners closely with executive leadership, HR, marketing, and business leaders to drive organizational alignment and support change management initiatives.

This position can be located anywhere in the Zions Bancorporation footprint.

Key Responsibilities:

  • Develop and execute the enterprise internal communications strategy
  • Create and manage communication plans supporting business priorities, organizational updates, and transformation initiatives
  • Lead CEO and executive internal messaging, including town halls, leadership announcements, and enterprise updates
  • Coordinates across internal communication channels including editorial board content, intranet, newsletters, leadership communications, and employee campaigns
  • Partner with HR and business leaders to support employee engagement, culture initiatives, and change management communications
  • Ensure consistent messaging, tone, and communication standards across the organization
  • Build communication toolkits and resources for people leaders and executives
  • Manage editorial calendars and communication governance processes
  • Monitor employee feedback and communication effectiveness metrics to continuously improve engagement

Qualifications:

  • Bachelor's degree in Communications, Journalism, Public Relations, Human Resources, or related field
  • 8-10+ years of internal communications experience, preferably in complex or matrixed organizations
  • Strong executive communications and organizational storytelling capabilities
  • Experience supporting change management and enterprise transformation efforts
  • Excellent written, verbal, and interpersonal communication skills
  • Ability to manage multiple priorities and influence across all levels of the organization
  • Familiarity with employee communications platforms and engagement tools

About the Company

N

National Bank of Arizona