Director of Operations – Immediate Opportunity
Chick-fil-A Northlake Boulevard | West Palm Beach, FL
Are you a high-capacity leader who thrives in a fast-paced, people-focused environment? Do you enjoy building strong teams, developing leaders, and creating an exceptional guest experience every day?
Chick-fil-A Northlake Boulevard is seeking a Director of Operations to partner closely with Owner/Operator Neil Hannon, a passionate leader with over 20 years of Chick-fil-A experience. In this role, you will have significant impact on the business by rotating through key operational areas, leading a large team, and gaining hands-on experience in both day-to-day operations and long-term strategy within a growing, hospitality-driven restaurant.
POSITION KEY RESPONSIBILITIES:
- Rotate through different business functions for a comprehensive understanding.
- Lead and mentor a diverse team of 100+ members.
- Drive customer service excellence and satisfaction.
- Streamline processes for operational efficiency.
COMPETENCIES/SKILLS/EDUCATION/EXPERIENCE NEEDED
- Bachelor's Degree in Business Management or Hospitality/Restaurant.
- 4+ years of leadership experience.
- High emotional intelligence and self-awareness.
- Strong communicator with a growth mindset.
DAY IN THE LIFE/SCHEDULE
- Monday-Saturday PM availability | 50 hours/week. | 5 work days
- Engage in leadership responsibilities and business operations.
- Lead a multi-million dollar business with 100+ team members.
- Create Relationships and moments with our guest.
BENEFITS/VACATION
- 2 weeks Paid Time Off (PTO).
- Employer contributes to health insurance.
- Closed Thanksgiving & Christmas Day.
Location: West Palm Beach, Florida
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
- Monday to Friday
- Day shift
- Night shift
- Overtime
- Other
Supplemental pay
- Other
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- 401(k) matching
- Referral program
- Employee discount
- Paid training