Director, Lean Operations

Brink's, Incorporated

Coppell, TX

JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Benchmarking, Best Practices, Business Growth, Business Operations, Business Support, Coaching, Communication Skills, Continuous Improvement, Cross-Functional, Customer Experience, Customer Relations, Customer Satisfaction, Emerging Technology, Fleet Management, Industry/Trade Analysis, Leadership, Lean Manufacturing, Logistics, Operational Improvement, Operational Strategy, Operations Management, Performance Management, Performance Metrics, Problem Solving Skills, Process Improvement, Production Planning, Project/Program Management, Service Delivery, Strategic Planning, Supply Chain, Training/Teaching, Transportation Routing, Willing to Travel
LOCATION
Coppell, TX
POSTED
6 days ago

Back to search results

Director, Lean Operations

Brink's is seeking a dynamic and strategic Director of Lean Operations to lead the enterprise-wide transformation toward operational excellence. This high-impact role will drive continuous improvement initiatives that elevate performance, increase efficiency, and deliver measurable business results across all lines of business. The ideal candidate will be a change agent, coach, and enterprise partner-bringing Lean principles to life in a complex, service-driven environment.

Must be willing to travel 50% to 70% for this role.

Key Responsibilities

  • Strategic Execution: Lead the development and implementation of Lean strategies that directly support business growth, operational efficiency, and customer satisfaction at the national level.
  • Cultural Transformation: Champion a culture of continuous improvement, embedding Lean thinking across all functions and levels of the organization-from frontline teams to senior leadership.
  • Operational Road mapping: Own and execute the Lean Roadmap, ensuring consistent adoption of core methodologies (5S, A3 Problem Solving, VSM, Standard Work, Visual Management, TPM) across regions and business units.
  • Leadership Engagement: Partner with operational leaders to define performance expectations, deliver coaching, and develop leadership capability in Lean thinking and behaviors.
  • Kaizen & Value Stream Optimization: Facilitate regional Kaizen events and improvement workshops, targeting high-impact areas to eliminate waste, streamline workflows, and improve service delivery.
  • Standardization & Scalability: Identify and institutionalize best practices across all locations, ensuring scalable, repeatable processes and sustainable results.
  • Training & Development: Design and deliver hands-on training and coaching for cross-functional teams, enabling widespread adoption of Lean principles across Operations, Admin, and Line of Business functions.
  • Innovation & Benchmarking: Actively monitor industry trends, emerging technologies, and global best practices to inform future-state solutions that drive operational excellence.
  • Voice of Customer Integration: Collaborate with customer-facing teams to integrate VOC feedback into Lean initiatives, improving customer experience and operational responsiveness.
  • Strategic Program Management: Lead critical, enterprise-level projects focused on operational efficiency-including production planning, logistics routing, resource optimization, and workforce deployment.

What You Bring

  • Visionary Leadership: Ability to translate strategic direction into actionable plans with clear KPIs and outcomes.
  • Operational Grit: Willingness to engage directly with operations teams, lead from the front, and model Lean behaviors.
  • Influence & Collaboration: Strong presence with the ability to align, influence, and inspire cross-functional teams and stakeholders.
  • Exceptional Communication: Clear and direct communicator with the ability to engage all levels of the organization.
  • Analytical Mindset: Data-driven and process-centric with a relentless focus on continuous improvement and operational excellence.
  • Change Agent: Confident navigating ambiguity and driving change in a matrixed, fast-paced environment.

Preferred Qualifications

  • Brink's Bronze or Silver Lean Leader certification strongly preferred
  • Bachelor's degree in Business, Operations Management, Engineering, Supply Chain, or related field
  • 10+ years of progressive leadership experience in Lean, Continuous Improvement, or Operational Excellence roles
  • Multi-site operations or logistics industry experience is a plus

Similar Positions

  • Senior Manager, Fleet Operations

555 Dividend Dr, Coppell, TX

Field Operations

View Job

JOB ID # R75783

  • Program Manager - Route Planning

555 Dividend Dr, Coppell, TX

Field Operations

View Job

JOB ID # R76295

About the Company

B

Brink's, Incorporated

Your future is here today.

At Brink's, we provide a supportive and challenging work environment, diverse job opportunities and the chance to make a difference. We invest in you, develop your talents and help you maximize your potential. If you're ready to play a vital role in a growing, Fortune 1000® company recognized for service excellence, you've come to the right place.

Who We Are

As a world leading provider of secure transportation and cash management services, Brink's has been transporting cash and valuables since 1859. We are a full-service provider of secure logistics solutions utilizing our advanced technology, equipment and communications systems to provide end-to-end cash management.

Brink's, Incorporated specializes in worldwide security transportation and cash logistics as one of two core businesses of The Brink's Company (NYSE: BCO), a global leader in security services. Brink's U.S., a division of Brink's, Incorporated, is the largest provider of armored transportation services in the United States, encompassing 9,361 U.S. Employees, 150 vaults, 250 branches and 2,333 armored vehicles.

Brink's Company Culture

At Brink's, teamwork is not just a concept; it's our way of doing business. We rely on each other to achieve our common goals and together, we celebrate our accomplishments. We're united in our efforts to advance Brink's market leadership and to cultivate the values for which Brink's is known.

Why Brink's?

We're different.

The Brink's difference is simple. At Brink's we constantly invest in new technologies and industry alliances that redefine the way we do business. Brink's continually develops stringent performance measures to promote constant improvement and unwavering commitment to excellence. Our integrity is second to none.

Our People

At Brink's, we believe our people are the difference. As a leading service organization, we demand a lot from our employees - integrity, dedication, and an unwavering commitment to service excellence.

In return, we're committed to recognizing and rewarding outstanding performance, and to fostering the success for our employees and our organization through career advancement opportunities, life-long learning programs, and a diverse culture worldwide.

Our Commitment to Diversity

Brink's fosters and sustains a culture in which employees feel welcomed and valued for their individual differences. We are committed to attracting and retaining a workforce representative of our audiences, and we nurture a culture of inclusiveness through our vision, our business strategies, our corporate behavior and our relationships with customers, suppliers, employees, shareholders and our communities.

Our Heritage

Brink's has grown from its humble beginnings in 1859 as a cartage business on the streets of Chicago to one of the world's leading companies. We leverage our resources and industry advances to maintain our status as a pioneer of innovation. Brink's provides secure logistics solutions to banks, retailers and other commercial enterprises through our network and advanced technologies.

Our Benefits

Brink's is committed to providing a compensation package that includes base compensation, variable compensation and benefits. We are proud of our comprehensive compensation program and review it regularly to ensure it reflects the diverse and changing needs of our employees. Designed to help employees make the most of their experience with Brink's, we offer a progressive benefits program.

Our Success

Our progressive culture and dedicated and determined team lead to our continuous success as a worldwide secure logistics and cash management organization. Learn more about employment opportunities at Brink's by visiting brinksinc.com/careers. Brink's is an Affirmative Action and Equal Opportunity Employer M/F/D/V.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Transportation and Warehousing
FOUNDED
1859
WEBSITE
https://www.brinks.com/en/