Director, Maintenance Control

The Maintenance Control Director in Columbus, Ohio reports to the VP, MCC and will ensure safety is a key factor in all decision making. Communication and teamwork are essential requirements in ensuring smooth and integrated operations occur across all teams who serve our internal and external customers. All OCC positions are expected to take initiative to aid in recovery, changes, and transitions of crews and aircraft to support our customers and maximize revenue opportunities.

Vista America, an operating partner of Vista - the world's leading global business aviation company - has established a new benchmark in business aviation services across the United States.  Vista America's fast-paced growth and its relationship with the best partner operators open the door to lifelong career opportunities across the group - to create the best service in business aviation, in every region in the world. 

Primary Responsibilities:

• Manage Maintenance Controllers and Apprentices and supervise their tasks to ensure all maintenance control activities are handled appropriately and in accordance with Company policies and guidelines.
• Create and maintain work schedules by distributing workload and prioritizing activities to ensure adequate coverage, guidance, training and manage payroll processes for all shifts.
• Develop and maintain a collaborative work environment within Maintenance Control as well as the other operational groups in the OCC.
• Skilled in managing remote employees.
• Facilitate team meetings as required.
• Ensure all maintenance on the fleet is performed safely and complies with regulatory requirements.
• Direct all activities for aircraft inducted into maintenance including: scheduling maintenance, approving vendors, approving work to be performed by vendors and when applicable, company technicians.
• Return aircraft to service upon completion of maintenance when necessary in support of all the AOC’s QA and/or RTS process.
• Overseeing the Maintenance controllers in the use of MEL, NEF, and CDL to complete trips safely and on-time.
• Supervise tasks performed by approved vendors to ensure all scheduled and unscheduled maintenance is performed in a cost effective, timely manner.
• Supervise unscheduled and scheduled maintenance events from induction through RTS.
• Oversee the research and ordering of parts required to complete aircraft maintenance.
• Review Vendor Quotes for reasonableness and approve as required.
• Oversees the controllers in the practice of maintaining accurate cost estimations for all work being performed.
• Ensures the collaboration with crews to address aircraft maintenance issues that may arise prior to flight, during flight, and post flight.
• Coordinate directly with all departments in the OCC during AOG events.
• Occasionally, travel to meet with internal teams and manufacturers.
• Occasionally, visit to the aircraft where additional demands such as climbing ladders, kneeling or walking long distances may be required.

 Key Attributes:  

• Given the level of the leadership position within the company, expectation is the leader demonstrates an expert level of the following proficiencies/competencies:
• Social Intelligence: Broad but viewed in terms of understanding of social situations and dynamics, and ability to operate effectively in a variety of social situations. Defined as a collection of social performance, sensitivity to social situations, and role-playing skill are critically important for effective leadership.
• Interpersonal Skills: These are the more relationship-oriented aspects of social effectiveness. Interpreted as “soft skills” of the leader.
• Emotional Skills/Intelligence (EI). Ability to communicate at the emotional level, understand emotions and emotional situations, and be in tune with our own emotions.
• Prudence: Categorized as wisdom which comes from being able to see others’ perspectives and through being open to and considering others’ points of view.
• Courage: Having the courage to take calculated risks and the courage to: (a) stand up for what you believe; (b) do the right thing.

Additional Eligibility Qualifications:

• A current Airframe & Powerplant License is required
• Minimum of 8 years in a technical support role within an aircraft maintenance organization
• High School graduate, though Associate’s or Bachelor’s preferred
• Requires strong organizational and planning skills
• Intermediate knowledge of Microsoft Office (Word, Excel & PowerPoint)
• Requires excellent communication skills
• Attention to detail
• Working knowledge of regulatory and company requirements
• Ability to work in a team environment
• Ability to effectively coordinate with multiple departments in a fluid operational environment
• Ability to manage employees within the guidelines and policies of the Company

 Benefits:

• Medical, Dental, and Vision plans  
• 401(k) plan with generous company match with full and immediate vesting 

• Company Paid Life, Short, and Long Term Disability Insurance 

• Employee Assistance Programs 

• Mental Health Wellness Program 

• Empty Leg Flight Benefits & Customized Travel Site with Delta Airlines 

The affiliated operating partners of Vista are equal employment opportunity employers. The affiliated operating partners of Vista do not discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. The affiliated operating partners of Vista also prohibit harassment of applicants or employees based on any of these protected categories. compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.