Director Maintenance Engineering & Support Services

Administer the Maintenance, Housekeeping/Laundry, and Security divisions within the Facilities Maintenance Department of the community. Responsible for all aspects of the physical plant, facilities, systems, equipment, and environment including budget, staffing, planning, construction, maintenance, cleanliness, security, and safety.

EDUCATION, EXPERIENCE, CERTIFICATION AND LICENSURE REQUIREMENTS

• Bachelor's degree in engineering or related field required, or equivalent experience/education.
• 7+ years of experience in building/grounds maintenance and management.

Job Duties

• Develop staffing patterns and work closely with supervisors to hire staff, provide training, set goals, counsel, and discipline employees, conduct performance appraisals, and recommend termination of employment.
• Assist the Executive Director in the establishment of policies and procedures and quality standards. Develop a system of resident satisfaction measurement.
• Assist the Executive Director in preparation of the annual operating and capital budgets and monitor expenditures to assure compliance to established figures.
• Sit as a member of the senior management team of the community, assisting the Executive Director and other department heads in establishing and maintaining quality.
• Develop and manage contracts and contractors. Assure contractor compliance with facility policies and procedures.
• Conduct routine inspections of the entire physical plant, report on deficiencies, and makes modifications to ensure quality and continuity of service and operations. Assure compliance with the regulations of the State Health Department, National Fire Code (NFPA), Life Safety Code, and state and local building codes.
• Work with department heads in planning of space utilization and improvements.
• Recommend necessary improvements and replacements to administration. Plan, design, specify, contract, supervise, and administer capital projects, construction, and facility improvements.
• Daily oversight responsibilities include security, maintenance, housekeeping, laundry, garden and wood hobby shop, grounds, and all related areas.
• Act as Safety and Security Director responsible for adherence with facility safety policies and procedures. Work with the community corporate safety committee and insurance company representative.
• Develop facility safety procedures, coordinate fire safety training, and disaster planning.
• Must be knowledgeable in regulations governing all areas of retirement living.

Qualifications

• Advanced and extensive knowledge of facilities management practices and building maintenance trades in order to maintain physical structures as well as relationships between the department and building owners.
• Subject matter expert of blueprints, construction layouts, building specifications, safety regulations, maintenance guides/manuals, and hazardous conditions. As well as housekeeping, laundry, and grounds.
• Understanding of service level agreements and community requirements in relation to facilities, environmental and building maintenance, and regulatory requirements.
• Advanced knowledge of building standards, codes, and regulatory requirements.
• Ability to diagnose and troubleshoot system issues.
• Advanced ability to operate complex hand tools, power tools, and tools of the trade.
• Proficiency with Microsoft Office and Outlook and CAD programs.
• Good communication skills to manage a team.
• Excellent customer service skills to partner with internal and external contractors.
• Must work in an on-call capacity to respond to emergency calls.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• Ability to lift 60 lbs., climb ladders, and scaffolding.
• Ability to work in a fast-paced environment with multiple tasks.
• Ability to work inside and outside to effectively make rounds daily throughout the facility and to respond to problems and emergencies.

INDD