Budget Management, Business Administration, Business Development, Business Strategy, Calendar Management, Commissioning, Continuous Improvement, Corporate Policies, Corrective Action, Cost Control, Customer Escalations, Customer Relations, Customer Satisfaction, Customer Support/Service, Documentation, Electrical Components, Electrical Power Distribution, Electrical Power Systems, Equipment Maintenance/Repair, Forecasting, Green Business, Groundskeeping, Healthcare, Identify Issues, Industrial Engineering, Leadership, Maintain Compliance, Maintenance - Electrical, Maintenance Services, Manufacturing, Mentoring, Network Operations Center, On Site Support, Operational Expenditure (OPEX), Operational Improvement, Operational Strategy, Operations Management, Operations Planning, Performance Analysis, Performance Management, Performance Metrics, Problem Solving Skills, Process Improvement, Purchasing/Procurement, Record Keeping, Regulatory Compliance, Resource Management, Safety Compliance, Safety Standards, Sales Presentation, Service Delivery, Startup, Switchgear, Team Building, Team Lead/Manager, Technical Leadership, Technical Operations, Technical Writing, Training Program Development, Tuition Fees, Workforce Planning
Location: Houston, TC
Department: DEPTEC
The Opportunity
The Maintenance Director is responsible for leading and managing all field service maintenance operations, ensuring the reliability, performance, and lifecycle management of mission-critical equipment and systems. This role provides strategic leadership for field service teams, develops maintenance programs, drives operational excellence, and ensures exceptional customer service while maintaining the highest standards of safety, quality, and compliance. The Maintenance Director will oversee field technicians, maintenance managers, and service personnel across multiple project sites and customer locations. This position serves as a key liaison between customers, operations, engineering, manufacturing, and executive leadership to ensure efficient service delivery and continuous improvement.
What you will do?
- Develop and implement field service maintenance strategies that support organizational objectives and customer requirements.
- Lead, mentor, and manage regional field service managers, supervisors, and technicians.
- Establish preventive, predictive, and corrective maintenance programs for mission-critical equipment and infrastructure.
- Oversee service execution, scheduling, workforce planning, and resource allocation across multiple locations.
- Ensure compliance with all safety regulations, company policies, and customer site requirements.
- Monitor key performance indicators (KPIs) including equipment reliability, service response times, first-time fix rates, and customer satisfaction.
- Drive continuous improvement initiatives focused on operational efficiency, service quality, and cost optimization.
- Partner with engineering and manufacturing teams to identify recurring equipment issues and implement corrective actions.
- Support commissioning, startup, troubleshooting, and maintenance activities for electrical and mechanical systems.
- Manage departmental budgets, forecasting, labor utilization, and operational expenditures.
- Review and approve maintenance procedures, service standards, and technical documentation.
- Develop training programs to enhance technician skills, certifications, and technical capabilities.
- Support customer escalations and serve as the senior point of contact for critical maintenance issues.
- Ensure accurate service reporting, documentation, and maintenance record management.
- Evaluate and implement new technologies, tools, and service methodologies to improve field operations.
- Support business development efforts by assisting with service proposals, maintenance agreements, and customer presentations.
- Grow a profitable and sustainable Maintenance Business.
Required Qualifications
- Bachelor's degree in Engineering, Industrial Technology, Operations Management, Business Administration, or a related field preferred.
- Equivalent combination of education and relevant experience may be considered.
- 10+ years of maintenance, field service, or operations leadership experience.
- 5+ years of management experience leading multi-site field service teams.
- Experience supporting mission-critical facilities, data centers, power systems, electrical distribution equipment, generators, UPS systems, switchgear, cooling systems, or related infrastructure preferred.
- Proven track record of developing and executing maintenance programs and service strategies.
- Experience managing budgets, workforce planning, and operational performance metrics
- Strong leadership and team development skills.
How we support you
We believe your best work happens when you feel supported - professionally, personally, and financially. That’s why we offer a range of benefits designed to help you thrive, stay healthy, and plan for the future.
- Performance-driven rewards – Competitive pay with incentive opportunities that recognize your results and contributions.
- Comprehensive healthcare – Medical, dental, and vision coverage that supports you and your family’s total well-being.
- Security and peace of mind – Life and disability insurance programs that provide protection when it matters most.
- Flexible benefits options – A variety of voluntary benefits so you can personalize coverage to fit your needs.
- Time to recharge – Generous paid time off to relax, travel, and maintain a healthy work-life balance.
- Investing in your growth – Education assistance and tuition support to help you build skills and advance your career.
- Planning for the future – Retirement and savings programs that help you achieve long-term financial confidence.
Come build with us
At Integra, we’re driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners.
What truly sets Integra apart is our people. We are a team of problem-solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter.
Joining Integra means being part of a company that is shaping the future of data center infrastructure. If you’re passionate about innovation, impact, and building systems the world depends on, you’ll find the opportunity to grow and make a difference here.
Equal Opportunity Statement
Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact
talent_acquisition@integra.com