Director Martech Platform (Adobe)

We are looking for a Director Martech Platform (Adobe) for our client with offices in Phoenix, AZ. This is a full-time, direct hire opportunity with a hybrid schedule.

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This is a unique opportunity to deliver a marketing technology platform from the ground up leveraging best in class technology, well prepared enterprise data, and AI driven intelligence and automation at every level.

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Candidates MUST have experience with AEP, Real-Time CDP and Journey Optimizer.

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Key Responsibilities

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• Define a multi-year Martech Platform roadmap aligned with our strategic vision to scale personalization use cases, establish a strong content-supply chain, and drive cross-channel content reuse, AI-driven automation, and data driven customer journey orchestration
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• Manage a cross-function team responsible for the platform’s technical architecture, integrations, data collection, data engineering, governance, and administration
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• Build trusted, collaborative relationships with and serve as the primary technology liaison to Cybersecurity, GRC, Legal and Privacy on Martech matters
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• Manage the Martech Platform budget — including software licensing, volume consumption controls, SI and managed services contracts, infrastructure, and team personnel costs; develop annual budget plans and maintain accountability for spend vs. plan
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• Champion platform adoption across Marketing, eCommerce, and product engineering teams. Define what “good” adoption looks like and drive accountability to achieve it
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Preferred Experience And Education

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• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience
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• 10+ years of Martech, digital marketing technology, marketing operations, or digital experience platform roles, with a meaningful track record of technology platform implementation, strategy and leadership
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• Deep, hands-on experience with the Adobe Experience Cloud ecosystem — specifically AEP, Real-Time CDP, AJO, CJA with Content Analytics, in addition to Adobe Experience Manager Sites and Assets, Dynamic Media, Adobe Target, and Workfront — gained through implementation or architecture ownership (not just tool usage)
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• Deep understanding of identity resolution strategy — including cross-device identity stitching, identity namespace design, merge policy governance, and authenticated vs. unauthenticated profile management within AEP
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• Solid understanding of data governance, privacy regulation (CCPA/GDPR), consent management, and the compliance obligations that apply to Martech data
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• Demonstrated change management experience — designing enablement programs, driving adoption across diverse user groups, and measuring organizational readiness and platform utilization
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• Experience managing complex SI partner and managed services relationships
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• Experience architecting across applications, cloud platforms, APIs, integrations, data flows, identity, and security domains
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