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Director, Medical Science Liaisons

Cytovale

South San Francisco, CA

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Alliance/Partner Management, Analysis Skills, Assays, Benchmarking, Best Practices, Biomechanics, Biotech and Pharmaceutical, Business Strategy, Cell Analysis, Clinical Data, Clinical Information Systems, Clinical Medicine, Clinical Study Publications, Clinical Support, Coaching, Communication Skills, Community Support, Corporate Policies, Cross-Functional, Customer Experience, Customer Relations, Customer Support/Service, Customer/Client Research, Detail Oriented, Disease Immunity, Drug Development, Emergency Care, Healthcare, Hospital, Interpersonal Skills, Leadership, Legal, Marketing, Medical Affairs, Medical Diagnosis, Medical Equipment, Medical Organizations, Microsoft Active Server Page (ASP), Microsoft Office, Multitasking, Onboarding, Outbound Marketing, Partner Sales, Phlebotomy, Post-Sales, Pre-Sales, Presentation/Verbal Skills, Problem Solving Skills, Product Development, Project/Program Management, Registered Nurse (RN), Regulations, Risk, Sales, Sales Closing Skills, Sales Management, Sales Support, Salesforce.com, Team Lead/Manager, Team Player, Testing, Time Management, Training/Teaching, Urgent Care, Willing to Travel, Writing Skills
LOCATION
South San Francisco, CA
POSTED
30+ days ago
About the Company:
Cytovale is a medical diagnostics company focused on providing a faster, more insightful way to diagnose fast-moving and immune-mediated diseases. Cytovale’s IntelliSep test is the first and only stand-alone sepsis detection assay to quickly and accurately analyze white blood cell structure to stratify a patient’s risk of sepsis. The test simply and clearly shows risk of sepsis using a biomechanical evaluation of white blood cells from a standard blood draw, generating results in less than 10 minutes. For more information, please visit www.cytovale.com.

Position Summary
We are seeking an exceptional leader to develop our commercial-facing Medical Science Liaison team as we expand and accelerate clinical practice transformation in IntelliSep customer accounts. Reporting to the Executive Director of Medical & Scientific Affairs, the MSL Director works closely with the internal and external stakeholders to build and execute a coordinated scientific and commercial partnership strategy that enhances account development, increases clinical utilization, and drives successful and effective adoption of IntelliSep clinical workflows.

The MSL Director leads a team of MSLs responsible for driving clinical practice transformation in IntelliSep customer accounts, engaging with the broader clinical and medical stakeholder community supporting pre-sales discussions, and serving as internal clinical and medical subject matter experts partnering with internal teams to share HCP feedback. The team supports institutions in development and continued adherence to clinical integration processes  and clinical adoption; cultivates, builds, and maintains professional relationships with HCPs, KOLs, medical groups, academic institutions, etc.; and provides education and clinical context to the Marketing and Commercial teams.

This role supports pre- and post-sale activities, ensures strong alignment between Medical, Commercial, and Marketing teams, and serves as a key conduit for clinical insights that inform marketing, evidence generation, product development, and customer-facing education programs. The MSL Director plays a critical role in building a high-performing, collaborative medical field organization that advances Cytovale’s mission to end sepsis.

Reports to: Executive Director of Medical & Scientific Affairs

Primary Responsibilities
Clinical and Scientific Influence with Business Impact
  • Partner with commercial field leadership (AVPs and DBDs) to support pre- and post-sale activities, ensuring the MSL team assists with the clinical close of the sale and contributes directly to territory and regional performance goals.
  • Provide medical and scientific expertise that strengthens account development, accelerates clinical adoption, and supports successful onboarding and expansion within customer sites.
Team Leadership and Coaching
  • Recruit, hire, train, and lead a high-performing field team of Medical Science Liaisons (MSLs).
  • Coach and develop MSLs to effectively communicate clinical value, influence clinical decision-making, and support commercial objectives in partnership with Sales and Marketing.
  • Ensure the MSL team maintains high levels of clinical expertise and consistently delivers credible, compliant scientific engagement.
Clinician Engagement and Clinical Adoption
  • Deliver and support formal presentations and educational programs (e.g., Grand Rounds, ASP meetings, roundtables) using peer-reviewed publications, clinical evidence, case studies, and approved materials.
  • Assist institutions in developing and implementing best practices, protocols, and workflows to maximize the clinical utility of IntelliSep.
  • Build and maintain strong relationships with clinicians, clinical champions, and future key opinion leaders (KOLs) to support clinical adoption and long-term success.
  • Identify, support, and elevate centers of excellence that can serve as benchmarks for other customer sites.
Cross-Functional Strategy and Field Alignment
  • Support alignment and communication between Medical and Commercial teams to support seamless customer experience and consistent field execution.
  • Collaborate with Commercial, Marketing, Medical Affairs, and Regulatory teams to relay clinical insights that inform marketing programs, sales initiatives, product development, and corporate strategy.
  • Foster relationships with advisors, consultants, investigators, expert speakers, and strategic partners to enrich field education and support broader organizational objectives.
Medical Expertise, Evidence and Content Integrity
  • Review promotional, educational, and marketing materials to ensure scientific and medical accuracy.
  • Maintain deep and current expertise in sepsis, diagnostics, and clinical applications of IntelliSep through participation in internal meetings, committees, and ongoing medical education.
  • Work closely with Medical Affairs, Marketing, and Sales Enablement to ensure the field team remains up to date on the latest clinical evidence and relevant data.
  • Contribute to clinical evidence generation strategies by providing field observations, customer feedback, and insights into emerging clinical needs.
Additional Considerations
  • Represent Cytovale with the utmost scientific and medical integrity, sharing the Company’s perspective on sepsis with factual accuracy and balanced perspective
  • Engage and operate with superior ethics according to company policies and appropriate guidelines (e.g., regulatory, legal, AdvaMed, etc.).
Travel: Travel required up to 50%.  This is a remote, home-based role.

Minimum Qualifications:
  • Travel as required to visit customers, attend events, conduct training, etc.
  • Minimum Bachelor’s degree and preferably an RN/NP/PA/PharmD. Other advanced degrees within the healthcare professions will also be considered.
  • Advanced clinical degree (e.g. PharmD, NP, PA-C) and  5+ years experience managing a team is preferred.
  • Minimum 15+ years of combined clinical experience in patient-facing settings such as hospital, urgent care, emergency room AND MSL experience within the biotechnology, pharmaceutical, diagnostic/medical device industries - diagnostic/medical device industry experience preferred.
  • Experience working in industry supporting sales teams with complex diagnostic sales is highly desirable.
  • Proven track record of effective scientific communication with diverse audiences.
  • Experience providing education, training, and collaborating with multidisciplinary clinical teams.
  • Experience with implementation or clinical practice transformation strongly preferred.
  • Ability to digest and interpret clinical data and medical literature.
  • Familiarity with medical device regulations and compliant interactions with HCPs.
  • Strong personal integrity, professional demeanor, and excellent interpersonal skills.
  • Strong verbal and written communication; public speaking skills.
  • Possess a strong drive and a proactive mindset, ensuring projects are delivered with excellence and within established timelines.
  • A proven ability to manage multiple projects across multiple clients and stakeholders.
  • Detail-oriented and self-motivated, with the ability to work independently and as part of a team in a fast-paced and dynamic environment.
  • Analytical thinker with excellent problem-solving skills and adaptability to changing priorities.
  • Excellent planning, organization, and time management skills.
  • Proficient in the use of Microsoft Office packages, Google Suite, Salesforce and meeting platforms such as Zoom, Teams, etc.
Disclaimer
The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Cytovale.

 

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