Lead a multidisciplinary team - Clinical Research Coordinators, Data Coordinators, Medical Records staff, Clinic and Infusion Nurses, Nurse Navigators, and Referral Intake and Scheduling staff - with a proactive, hands-on approach.
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Train, coach, and develop direct reports, building lasting competency and keeping the team aligned with company's values and standards.
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Champion high-quality, patient-centered care across all clinical and study workflows.
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Operational Management
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Direct the full patient pathway: referral intake, scheduling, navigation, study startup, and protocol feasibility.
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Guide the rollout and use of CTMS, EHR, and related clinical documentation systems.
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Safeguard accurate, timely data capture and maintain audit readiness across every department.
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Establish and continually refine workflows and SOPs to keep operations efficient and compliant.
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Clinical & Study Collaboration
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Act as the clinical and operational point of contact for investigators, quality, regulatory, pharmacy, and global shared services.
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Work alongside fellow leaders to deliver care that stays fully within research protocol scope.
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Evaluate new protocols for feasibility, weighing nursing and operational capacity from the outset.
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Distribute studies equitably and provide steady support to study teams.
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Process Improvement & Strategic Support
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Apply continuous-improvement methods to streamline workflows and clear operational bottlenecks.
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Monitor key metrics across referrals, screening, enrollment, and patient satisfaction.
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Contribute to strategic and regional initiatives that widen patient access and strengthen performance.
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Partner with quality and compliance to uphold all federal, GCP, and GDPR requirements.
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Take on additional duties as needed.
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Required Education and Experience
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Bachelor's degree in Nursing or a related health field
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Active RN license in good standing in the practicing state
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At least 5 years of leadership experience in oncology clinical research
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CITI GCP training
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Solid command of federal clinical research regulations, GCP, and GDPR
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Comfort with Microsoft Office and EHR/CTMS platforms
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Preferred Education and Experience
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Advanced degree (MSN, MHA, MBA, or similar)
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ONS/ONCC chemotherapy/immunotherapy certificate
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Oncology Certified Nurse (OCN) credential
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Physical & Travel Requirements
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Primarily sedentary role, with roughly 80% of time spent seated