Posting Details
Position Information
Job Title Director of Angelo State Global Advising Position Number 977227 Department Angelo State Global Salary $70,000 Remote No Job Summary
The Director of Angelo State Global Advising provides leadership and direct support for academic advising and student success initiatives serving Angelo State Global students. The position delivers proactive, student-centered advising throughout the student lifecycle, from enrollment through graduation, and serves as a primary resource for online learners navigating academic requirements, university policies, and support services. The Director of Angelo State Global Advising coordinates advising strategies, retention initiatives, and student outreach efforts while helping establish a high-touch, concierge-style student experience for Angelo State Global.
Essential Duties
- Student Success and Advising Leadership- Provide strategic leadership for Angelo State Global advising and student success initiatives. Supervise advising staff, establish service standards, develop operational processes, and ensure the delivery of high-quality advising and support services to online learners.
- Academic Progression and Degree Pathway Management- Collaborate with academic departments, college leadership, and the Registrar's Office to support course scheduling, degree pathways, and academic planning that promote timely student progression and degree completion. Identify barriers to student success and recommend solutions that improve access and progression.
- Online Student Experience and Concierge Support- Serve as a primary point of contact for online students and help ensure a seamless student experience by connecting students with university resources, resolving barriers to success, and providing high-touch support throughout the student lifecycle.
- Assessment, Reporting, and Continuous Improvement- Monitor advising effectiveness, retention metrics, enrollment trends, and student success indicators. Prepare reports, evaluate outcomes, and implement data-informed improvements that support Angelo State Global's strategic goals and institutional priorities.
- Leadership, Collaboration, and Program Development- Provide guidance and support to advising staff and campus partners involved in the online student experience. Collaborate with Admissions, Financial Aid, Registrar, Academic Colleges, and Student Affairs to develop, implement, and continuously improve Angelo State Global student success initiatives.
Knowledge, Skills and Abilities
- Knowledge of academic advising principles and student success best practices.
- Knowledge of university academic policies, degree requirements, and student support resources.
- Knowledge of adult learner, transfer student, military-affiliated student, and online learner populations.
- Knowledge of retention, persistence, and student engagement strategies.
- Knowledge of student information systems, degree audit tools, and advising technologies.
- Skilled in academic advising, coaching, and student relationship building.
- Skilled in analyzing student progress and identifying risk factors impacting retention and completion.
- Skilled in communication, conflict resolution, and customer service.
- Skilled in developing and implementing student outreach campaigns.
- Ability to provide leadership and training to advising staff and student employees.
- Ability to use data to assess student performance and inform intervention strategies.
- Ability to manage multiple priorities while maintaining a student-centered approach.
Minimum Qualifications
- Bachelor's degree from an accredited institution and three years of progressively responsible experience in academic advising, student success, enrollment management, higher education administration, or a related field.
- Demonstrated experience working directly with students and supporting student persistence, retention, and degree completion.
Preferred Qualifications
- Master's degree from an accredited institution.
- Experience advising online student, experience leading advising initiatives or mentoring advising staff. Preferred Qualifications:
- Experience utilizing Banner, Degree Works, EAB Navigate, Slate, CRM systems, or similar student success technologies.
Physical Requirements EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or status as a protected veteran.
In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at (325) 942-2168 or email us at hr@angelo.edu.
Posting Detail Information
Posting Number S1171P Open Date 09/10/2026 Close Date Desired Start Date 10/15/2026 Review Start Date Open Until Filled Yes Special Instructions to Applicants Required Number of References
Supplemental Questions
Required fields are indicated with an asterisk (*).
- How did you hear about this employment opportunity?
- ASU Employment Website
- Chronicles of Higher Ed
- HigherEdJobs
- Inside Higher Ed
- Texas Workforce Commission
- Social Media (LinkedIn. Facebook. Instagram)
- Employee Referral / Word of Mouth
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Documents Needed To Apply
Required Documents
Optional Documents
- Transcripts (Unofficial)
- List of References
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