Director of Banquets

Sea Crest Beach Resort

North Falmouth, MA

JOB DETAILS
SKILLS
Accounting Policies, Beverages, Billing, Catering Services, Communication Skills, Employee Assistance Plan, Financial Procedures, Genetics, Health Insurance, Life Insurance, Lift/Move 50 Pounds, Maintain Compliance, OSHA, Operations Processes, People Management, Performance Analysis, Performance Management, Performance Reviews, Point of Sale (POS) Systems, Problem Solving Skills, Regulations, Safety Equipment, Safety/Work Safety, Sarbanes-Oxley Act (SOX), Service Delivery, Staff Training, Sustainability, Vision Plan
LOCATION
North Falmouth, MA
POSTED
6 days ago

Overview

Opportunity:  Director of Banquets

 

Sea Crest Beach Resort is looking for a Director of Banquets to lead our high-volume event operations, ensuring every guest experience and large-scale function is smoothly executed. Operating in a fast-paced resort setting, this role will oversee day-to-day banquet setups, manage staff performance, and handle essential financial and billing procedures to keep operations running seamlessly.

Your Growth Path  

Director of Food and Beverage

 

Your Focuses

  • Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
  • Maintain positive guest relationships and ensure banquet functions are executed in accordance with guest specifications.
  • Work closely with the catering department to address service deliver or communication gaps.
  • Supervise and visually inspect the set-up of function rooms to ensure cleanliness and proper inventory.
  • Oversee serving staff to ensure that all federal, state, local, and corporate regulations and policies are adhered to in the serving of alcoholic beverages.
  • Ensure that cash handling policies and procedures are followed by all banquet staff in cash handling positions.
  • Abide by all accounting policies and practices to ensure SOX compliance.
  • Enter billing information into point of sale system in order to generate a final guest check.
  • Check staff attendance according to schedules, and adjust and reassign server stations, as necessary, in order to provide quality service during functions.
  • Set and maintain service standards through continued training of core staff utilizing in service meetings.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Your Background and Skills

  • Bachelor’s Degree preferred.
  • 3 to 5 years Banquet experience required.

Work Environment and Context

  • Work schedule varies and may include working on holidays, alternate shifts and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

HHM Hotels Benefits and Perks

 

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

 

What We Believe

 

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. 

 

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

 

To see other opportunities at this location, click here.

About the Company

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Sea Crest Beach Resort