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Director of Business Development and Marketing

TSG SUPPORT SERVICES INC

Tallahassee, FL

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Accounting, Advertising, Best Practices, Business Development, Business Growth, Business Model, Business Strategy, Business Support, Coaching, Competitive Analysis/Strategy, Consulting, Content Development, Continuous Improvement, Cross-Selling, Customer Acquisition, Customer Relations, Customer Relationship Management (CRM), Customer Retention/Renewal, Customer Support/Service, Digital Media, Economic Development, Establish Priorities, Event Marketing, Finance, Financial Analysis, Government, Government Relations, Healthcare, Lead Generation, Leadership, Legal, Lobbying, Market Entry Strategy, Market Trend Analysis, Marketing, Marketing Strategy, Metrics, Operational Support, Organizational Skills, Performance Management, Performance Metrics, Professional Services, Progress Reports, Proposal Development, Public Policy, Public Safety, Public/Media/Press/Analyst Relations, Regulations, Reporting Dashboards, Resource Management, Revenue Forecasting, Revenue Growth, Revenue Management, Revenue/Sales Reporting, Sales, Sales Closing Skills, Sales Pipeline, Sales Presentation, Sales Qualification, State Laws and Regulations, Strategic Planning, Target Marketing, Team Lead/Manager, Team Player, Thought Leadership, Up-Selling, Work From Home
LOCATION
Tallahassee, FL
POSTED
30+ days ago
ABOUT THE ROLE
The Director of Business Development will lead the firm’s transition from a traditional marketing-centric function to a modern, growth-oriented business development engine focused on new client acquisition, market expansion, and revenue pipeline development, while maintaining strong, strategic oversight of the firm’s marketing, brand, and communications efforts. This role is responsible for designing and executing a firmwide growth strategy that systematically generates qualified leads, converts opportunities into engagements, and supports sustained revenue growth across multiple states and practice areas.

The ideal candidate brings deep experience building and leading business development and marketing functions within professional services environments, preferably a multi-state law firm or government affairs / consulting firm, and has a proven, data-driven track record of expanding revenue, entering new markets, and supporting senior professionals in closing new business.

RESPONSIBILITES

Strategic Growth Leadership
  • Design and lead a comprehensive business development strategy aligned with firmwide growth goals, market priorities, and practice strengths.
  • Shift the firm from brand- and event-centric marketing to a pipeline-driven revenue growth model.
  • Partner with firm leadership to identify priority industries, geographies, and client segments for expansion.
New Business & Pipeline Development
  • Build and manage a structured, measurable pipeline of new business opportunities across all markets.
  • Develop systems and processes for lead generation, qualification, pursuit, and conversion.
  • Support partners, principals, and senior professionals in identifying, pursuing, and closing new client opportunities.
  • Drive disciplined follow-up, opportunity tracking, and accountability across business development efforts.
Market & Client Development
  • Lead market entry and expansion strategies in new states and emerging policy/practice areas.
  • Identify cross-selling and upselling opportunities within existing client relationships.
  • Translate market intelligence, legislative trends, and client needs into actionable growth initiatives.
  • Oversee development of targeted pitches, proposals, and client presentations tied to real opportunities.
CRM Strategy & Pipeline Management
  • Own and continuously improve the firm’s CRM as the central system for business development, opportunity tracking, and revenue pipeline management.
  • Define and enforce pipeline stages, opportunity criteria, and data standards to ensure accuracy, consistency, and actionable insight.
  • Ensure disciplined use of the CRM by partners, principals, and senior professionals without creating unnecessary administrative burden.
  • Develop dashboards and reporting that provide leadership with clear visibility into pipeline health, market expansion efforts, and revenue forecasts.
  • Partner with marketing and operations teams to ensure the CRM supports lead generation, proposal development, and client lifecycle management.
Marketing, Brand & Communications Oversight
  • Provide strategic leadership and oversight of the firm’s marketing, brand, content, digital, and public relations functions to ensure full alignment with business development and growth priorities.
  • Serve as chief brand steward, ensuring consistent positioning, messaging, and visual identity across all internal and external communications.
  • Oversee integrated marketing strategies that enhance visibility, reinforce credibility, and support client acquisition and retention.
  • Guide thought leadership, advertising, digital presence, media relations, and social engagement initiatives to strengthen the firm’s market position.
  • Ensure marketing initiatives are data-informed, performance-driven, and effectively support revenue growth objectives.
  • Supervise senior marketing team leaders and ensure coordination across brand, content, and communications functions.
Firmwide Enablement & Culture Shift
  • Serve as a change agent, helping professionals adopt business development best practices without undermining the relationship-driven nature of the firm.
  • Train and coach senior leaders on business development strategy, opportunity management, and client cultivation.
  • Establish clear roles between marketing support and business development execution.
Data, Metrics & Performance Management 
  • Implement tools and dashboards to track:
    • New leads generated
    • Pipeline value and velocity
    • Win rates
    • Revenue attributable to BD efforts
    • Market and practice-level growth
  • Use data to continuously refine strategy and resource allocation.
  • Regularly report progress and insights to firm leadership.

Position Qualifications & Experience

Required
  • 10+ years of progressive experience in business development or growth leadership within a professional services firm.
  • Demonstrated success building or leading a business development and marketing function that directly drove revenue growth.
  • Quantifiable experience:
    • Generating new clients
    • Expanding into new markets
    • Increasing revenue and pipeline value
  • Strong understanding of relationship-based selling in complex, trust-driven environments.
  • Experience supporting senior professionals (partners, principals, practice leaders) in closing business.

Preferred
  • Experience in a multi-state law firm, government affairs firm, or policy-adjacent professional services organization.
  • Familiarity with public policy, regulatory, legal, or government relations environments.
  • Experience scaling BD efforts in a firm growing 10%+ annually.

Skills & Attributes
  • Strategic thinker with a builder’s mindset
  • Highly organized and metrics-driven
  • Strong executive presence and credibility with senior professionals
  • Collaborative, politically savvy, and comfortable influencing without authority
  • Able to balance structure and discipline with relationship-based business development
  • Comfortable operating across multiple states, markets, and service lines

What Success Looks Like (First 24–36 Months)
  • A clearly defined, firmwide business development operating model
  • A visible, measurable increase in qualified pipeline
  • Improved conversion of opportunities into engagements
  • Successful entry into targeted new markets or expansion of existing ones
  • Senior professionals actively engaged in a disciplined BD process
  • Business development viewed as a core growth engine, not a support function
Work Authorization
Applicants must be currently authorized to work in the United States on a full-time basis.
We are currently unable to sponsor or take over sponsorship of an employment visa.

Compensation & Benefits   
At TSG Support Services, we value the well-being and future of our team members. We’re proud to offer a comprehensive benefits package that includes:
  • Health Insurance Company-paid individual health insurance: CHP in the Tallahassee area or Florida Blue outside the region.
  • Optional coverage for Dental, Vision, and Supplemental Insurance
  • 401(k) Retirement Plan to help you plan for the future.
  • Paid Time Off (PTO): 176 Hours annually (22 days)
  • Paid Holidays: Observance of standard federal holidays
We believe in supporting our employees both professionally and personally, and our benefits are designed to promote a healthy, balanced, and secure lifestyle.

Work Week:
This position is full-time, Monday to Friday, during regular business hours.  The hours of operation for TSG Support Services are consistent with the businesses we support—generally 7:30 AM to 6:00 PM—with flexibility within these hours to accommodate what works best for you. This is a full-time, Remote work role. 

Employer Snapshot
TSG Support Services is the general shared services organization for advocacy and consulting companies under The Southern Group and TSG Advisors brands. With its headquarters in Tallahassee, FL, the TSG Support Services team is a network of individuals spread throughout the Southeast and all major metro regions in Florida. Services provided include, but are not limited to, finance and accounting, office operations, contracting, payroll, marketing, legal services, and content development. If you are interested in learning more about the companies our team supports, visit www.thesoutherngroup.com or www.tsgadvisors.com.

About The Company
The Southern Group is a premier government relations and strategic advocacy firm with a 25-year legacy of delivering results for clients across the Southeast and now nationally. As one of the largest and most respected state lobbying firm in the nation, TSG combines deep expertise, strategic insight, and long-standing relationships to help organizations navigate complex legislative and regulatory environments at the local, state, and federal levels. The firm partners with clients across industries—ranging from healthcare, technology, and energy to education, economic development, and public safety—to shape policy, unlock opportunities, and advance their goals. With a team of experienced professionals located throughout Florida, Georgia, Alabama, South Carolina, North Carolina, and Washington, D.C., The Southern Group prides itself on innovative advocacy, disciplined strategy, and an influential network that drives meaningful impact.

Equal Opportunity Statement
At TSG Support Services, we are proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected status.
We believe that a variety of perspectives leads to better ideas, stronger teams, and a more dynamic work environment. We encourage applicants from all backgrounds to apply and join us in building a workplace where everyone can thrive.
 

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