Director of Business Development

Director of Business Development

At Capitol Concierge, we do more than provide service. We create experiences that give people their time back. For over 35 years, we have partnered with residential and commercial properties to deliver concierge services that elevate lifestyle, build community, and support work-life balance.

We are known for a culture that blends high performance with energy and fun. If you are driven, relationship-focused, and motivated by closing business while making a meaningful impact, this role is built for you.

Position Overview

We are seeking a Business Developer to drive growth within an assigned vertical market. This role is responsible for developing a territory strategy, generating new business, and closing deals while partnering internally to ensure successful client implementation and long-term satisfaction.

This is a base salary plus commission role designed for someone who is competitive, self-directed, and motivated by results.

What You’ll Do

Sales Strategy and Execution

• Develop and execute a territory sales plan within a defined vertical market
• Identify, prospect, and qualify new business opportunities
• Build and maintain a strong pipeline through cold outreach, networking, and referrals
• Conduct needs assessments and present tailored service solutions

Client Acquisition and Closing

• Lead the full sales cycle from initial outreach through contract execution
• Prepare and deliver compelling sales presentations and proposals
• Negotiate pricing and terms while maintaining company margin expectations
• Consistently meet or exceed monthly and quarterly sales targets

Client Experience and Implementation

• Partner with internal teams to ensure smooth onboarding and service launch
• Maintain strong client relationships post-sale to support retention and growth
• Conduct periodic service check-ins and quality assurance reviews

Operational Discipline

• Track all sale activity in CRM and maintain accurate pipeline reporting
• Provide regular sales forecasts and performance updates
• Respond promptly to inbound inquiries and client needs

Market Awareness

• Monitor competitors, industry trends, and market conditions
• Identify new vertical opportunities and contribute to growth strategy
• Represent the company at networking events and industry functions

What We’re Looking For

Experience

• 3+ years of business development or sales experience
• Proven success in closing deals and hitting revenue targets
• Experience in residential and/or commercial sales required
• Background in service-based or B2B sales environments preferred

Skills

• Strong closing ability with confidence in negotiation
• Excellent verbal and written communication skills
• Strategic thinker with the ability to build and execute a plan
• Highly organized with strong pipeline management habits
• Comfortable with CRM systems and digital sales tools

Traits

• Self-starter with a high level of accountability
• Competitive, driven, and motivated by commission-based earnings
• Resilient and persistent in a fast-paced sales environment
• Relationship-focused with a client-first mindset
• Energetic personality that aligns with a fun, team-oriented culture

Compensation

• Base salary is negotiable based on experience.
• Uncapped Commission
• Performance-driven earning potential
• Opportunity for career growth within a stable, established company
• Supportive and collaborative team environment

What We Offer

We believe in taking care of our team members!

Full-time employees enjoy:

• Paid Time Off (PTO) for vacation, personal, and sick leave
• Company-paid life insurance ($35K for Concierges, $50K for management)
• Comprehensive healthcare (Medical, Dental, and Vision) with a 100% employer-paid option
• HRA Clarity Card ($250 company-paid with medical enrollment)
• Voluntary benefits (short-term and long-term disability, supplemental life insurance)
• Flexible Spending Account (FSA)
• Education Assistance Program
• 401(k) retirement plan

Join Us

Be part of a company that values excellence, service, and building meaningful client relationships. Apply today and start making a difference.

Capitol Concierge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or protected veteran status.